CHCCSM005 Develop, Facilitate and Review All Aspects of Case Management - Student Assessment Workbook

Student Assessment Workbook
PROJECT COVER SHEET
Competency Code/Title CHCCSM005 Develop, facilitate and review all aspects of case management
Student Name
Student Email
PROJECT START DATE
PROJECT DUE DATE
Trainer Name
COMPETENCY JUDGEMENT – TRAINER/ASSESSOR USE ONLY
Instructions:
 This document is used by the Assessor to record their feedback about your assessment.
 You will be notified via email of the outcome of your assessment. If you do not agree with the judgement,
students can access Alana Kaye’s complaints and appeals process.
ASSESSOR’S FEEDBACK TO
STUDENT
(include resubmission requirements
and due date, if applicable)
Assessment Task Result (S = satisfactory; NS = not yet satisfactory) S NS
Formative Assessment Task 1A – 4C  
Assessment Summative 1 – 15 Knowledge Activity  
Assessment Summative 1 – 2 Performance Activity  
Re-Submission Feedback (if
required)
Overall Assessor Comments:
Final assessment result:
Resubmission result:
☐ COMPETENT ☐
COMPETENT
☐ NOT YET COMPETENT ☐
NOT YET COMPETENT
STUDENTS MUST NOT COMPLETE THE FOLLOWING FEEDBACK – ASSESSOR ONLY
Assessor Name
Assessor
Signature Date
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Student Assessment Workbook
Administration
Resulted VETtrak & tracking spreadsheet updated ACS & CJ scanned & saved Copy sent to student
Initial:
Date:
STUDENT
Instructions:
 Before you start your assessment task, please read the student declaration below
 All projects must be submitted with this attached cover sheet
 Projects submitted without this cover sheet or declaration completed, will be returned to
the student for resubmission
 Please keep a copy of your project. Your project will not be returned to you
 Please submit your project by hard copy or email the project cover sheet with your project
to
Student Declaration
I confirm: Yes No
I understand the assessment requirements to achieve competence. ☐ ☐
I am ready for assessment. ☐ ☐
I understand the appeals, complaints and grievance procedure (refer to Student
Handbook).
☐ ☐
(only complete if you have special needs). I have advised of my special needs and
any changes to the assessment process have been taken into consideration.
☐ ☐
The work in this project is my own work. I declare that this assessment item is my
own work unless otherwise acknowledged and referenced.
☐ ☐
I agree:
This assessment may be accessed by the government (Australian Skills Quality
Authority, Government Funding Agencies) or representatives chosen by Alana
Kaye Training (e.g. Trainers, Consultant, Industry Representatives) to review the
quality and marking of this assessment.
☐ ☐
I have read, understood and
accept the above conditions of
this assessment.
Signature:
Date Submitted:
Cheating and plagiarism: All work submitted must be your own. If a Trainer suspects that you have
been involved in plagiarism, the matter will be referred to the Branch Manager or CEO. If two students
submit the same or very similar assessment both students will need to resubmit their assessment.
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Student Assessment Workbook
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Student Assessment Workbook
Version number: 2
a)
b) CHCCSM005 Develop, facilitate and review all aspects of
case management
c) This document comprises of 3 sections:
 Section One – Unit and Assessment Overview
 Section Two – Topics Covered
 Section Three – Assessment Tasks
Section One – Unit and Assessment Overview provides you with an overview of the knowledge
and skills that you need to demonstrate in the assessment tasks. The Unit and Assessment Overview
also provides you with information about the assessment conditions, the Assessor’s role, changes to
the assessment procedure that can be made to accommodate your needs and instructions to
students including how to submit your assessment tasks.
Section Two – Topics Covered provides you with an overview of the key topics covered during your
workshop. These topics are still covered in the workbook by distance based learning students.
Section Three – Assessment Tasks consists of questions, case studies and work based activities.
These tasks are used to demonstrate that you meet the requirements as detailed in Section One –
Unit and Assessment Overview
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Student Assessment Workbook
d) SECTION ONE: UNIT AND ASSESSMENT OVERVIEW
Performance Evidence
This activity will enable you to demonstrate the following performance evidence:
 developed, facilitated and reviewed all aspects of case management for 3 clients
Knowledge Evidence
The candidate must be able to demonstrate essential knowledge required to effectively complete
tasks outlined in elements and performance criteria of this unit, manage tasks and manage
contingencies in the context of the work role. This includes knowledge of:
evidence based practice requirements
approaches to service delivery, including:
strength-based
rights-based
person-centred
needs-based
contemporary behaviour change models, practices and interventions
privacy and confidentiality
formal meeting processes
relevant organisation and regulatory standards, policy, procedures, legislation and statutory mandates
risks and responsibilities relating to duty of care for:
child protection
domestic violence
suicide
elder abuse
disabilities
considerations, protocols, history and special needs of diverse client populations, including:
culturally and linguistically diverse (CALD)
Aboriginal and/or Torres Strait Islander people
people with disability
lesbian, gay, bi-sexual, transgender, intersex (LGBTI)
people experiencing or at risk of homelessness
older people
children and young people
family structure, dynamics, communication and decision-making
relevant documentation protocols
monitoring and review processes
range of available services
rights, roles and responsibilities of people within the decision making process
the impact of values systems of worker, client and key stakeholder on outcomes
ways of addressing experience, skills values and development of participants
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Student Assessment Workbook
Assessment Conditions
Skills must have been demonstrated in the workplace or in a simulated environment that reflects
workplace conditions. The following conditions must be met for this unit:
use of suitable facilities, equipment and resources, including individualised case plans
modelling of industry operating conditions, including:
scenarios that reflect standard operating conditions and contingencies
links to other local service agencies or organisations
Additional reference material and research website
If you need to refer to a specific resource to complete your assessment task, we will identify the
resource within the assessment task.
Reasonable Adjustments
Your Assessor may be able to make adjustments to your assessment based on special needs you
may have or if you are a distance learning student. Please ask your Trainer if you feel that
modifications to this assessment are required.
Student Handbook
Please refer to Alana Kaye’s Student Handbook for information regarding:
 Educational and Student Support Services
 Trainer Support
 Assessment Strategy
 Appeals, Complaints and Grievances Procedures
Role of the Trainer/Assessor
Your Trainer/Assessor will:
 answer any questions you might have about the assessment
 negotiate assessment activities if reasonable adjustment is required
 inform you of any variations to the assessment which may be required if you have any special
needs or if you are a distance based learner
 assess your competency by making judgements about the evidenced presented in line with the
rules of evidence: validity, authenticity, currency and sufficiency
 give you feedback on the outcomes of the assessment process
 counsel you on the outcomes of the assessment including advising you of your right of appeal if
you disagree with the assessment decision
 help you address the work health and safety requirements of the assessment setting, if
appropriate.
Instructions for students
In order to successfully meet the requirements of this unit you are required to undertake all
assessment tasks. Each of these assessment tasks may have a series of activities or questions that
you are required to complete.
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