Project Management and Communication

This assignment involves analyzing various project management issues within a company. Specific topics include leadership styles and techniques, effective communication processes, and the impact of time management problems. The analysis should explore how these issues can negatively affect project proposals and business objectives. The final report is submitted to the client.

Assessment 1
Unit code and title:BSBLDR403 Assessment Task 1 Team project plan
Assessment conditions
Satisfactory rate – If this is not achieved the student has the opportunity to resubmit the assessment after
receiving feedback and re-training as confirmed by their trainer/assessor
Assessment location: (please tick)
 In-class  online
Assessor Instructions
The assessment is made when all of the short answer fields in the template are completed.
These are to be completed according to the assessment guide and decision making rules. Final
decision is to be made and recorded on Assessment result below and on the results template
via the Course Coordinator.
Required documents and equipment
● Assessment Guide
● Assessment Task 1
● assessment task appendices
● access to computer lab.
Instructions
This assessment task requires students to form a team, choose a project (from one of four
simulated business scenarios, attached here as appendices) and facilitate their team to
demonstrate leadership in planning to achieve expected outcomes with regards to the chosen
project.
Their team project plan must include clearly defined tasks and deadlines, team roles and
responsibilities, clear objectives and outcomes that are achievable during set timeframes.
Planned deliverables should include measures of workplace innovation and productivity such as
examples of new ideas and improvements on a balanced scorecard.
Review the assessment task in detail, including the appendices, which contain the various
documents students require to create the team work plan. Discuss with the students and teams
their planning options and set the teams.
Planning the assessment
● Recommended date for assessment: After Session 4.
● It is suggested that you hand out the assessment task early in the training program
(recommend: Session 1) as there are a number of tasks and activities to be completed as
part of this project.
● Time required for assessment: 8 hours (time required may vary as required by individual
work teams). This assessment will be run over a number of weeks to allow for workplace
interactions to occur.
● The student must:
○ participate in a work team and a team meeting
○ submit:
– a project plan, with goals and objectives, deliverables and communications
– a portfolio of supporting information, including at least one project
management tool, such as a schedule, action plan, Gantt or milestone chart,
a record of addressing innovation and productivity measures, a gap analysis
and/or skills matrix, and training planners for each team member
– a team work schedule
– completed meeting agenda and meeting minutes templates of their team
planning meeting.
Ref: Assessment Guide for the Assessment & Mayfield Education Assessment Guide: Planning & Conducting
Assessment Policy
Page 1 of 28

Student Instructions
Read each question carefully. In order to be deemed Satisfactory in this compulsory assessment
task you must answer ALL the numbered questions below. Write/type answers in the fields
provided. Short answers should consist of no more than three sentences. This can be typed and
dot points can be used. This must be undertaken by yourself and you are able to use your study
notes to assist you with completing the answers. If you do not receive a ‘Satisfactory’ result (NYS)
you will be provided with an alternative supplementary assessment.
Ref: Student Information Handbook (5) & Student Assessment Policy and Procedure
Student Declaration
I, ……………………………………………… (Student to print name) state that the work I submit is
my own and I have not copied this in any form except where due reference has been made to this.
If you are completing this form electronically, please type your name as an acceptable form of
your signature.
Student Comments:
Ref: Student Information Handbook (5.6)
Student Signature:
If you are completing this form electronically, please type your name as an acceptable form of your signature.
Assessment Result (tick √):  Satisfactory Unsatisfactory Resubmit
Ref: Student Information Handbook (5.6) Reassessment Appeals
NB: The rating of Competency can only be provided as a summative assessment at the end of a unit.
Assessor Feedback and Comments to Student:
Assessor Name (printed):
Assessor Signature (signed):
Ref: Trainer and Assessor requirements as listed in the Sessional Trainers and Assessors Policy and the Policy – Guidelines for
Planning and Conducting VET Assessment & Student Assessments Policy.

BSBLDR403 – Lead team effectiveness
Assessment 3 Team Project Plan
Team project plan
The assessment task is due on the date specified by your assessor. Any variations to
this arrangement must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below
for details.
Performance objective
You must lead your team in order to identify, establish and document team purpose,
roles, responsibilities, goals and objectives. You must engage the team to develop a
plan which will enable them to incorporate innovation and productivity measures to
meet expected work outcomes. Your plan must be aligned with organisational goals
and objectives.
Assessment description
In this assessment task, you are required to identify a goal, form a team to meet that
goal, and create a plan in order to achieve expected team outcomes.
The mechanism that will underpin the team development will be a project. In the
workplace, teams commonly form around projects to complete the outcomes, and
then adjourn. The difference between a successful and unsuccessful project is often
team effectiveness.
You are required to select a project to work on with your team. You will need to
recruit two or more people to be your team members. You need to demonstrate your
leadership ability to your team, who can be work colleagues, educational colleagues,
family or personal friends/acquaintances. You must engage team members to
incorporate innovation and productivity measures in your work plans and support
your team in meeting expected outcomes.
Procedure
1. Choose a project to be undertaken in your work place OR (if you are currently
not able to undertake a project in your work place) complete the assessment in
the case study in Appendix 1A.
2. If you are choosing a project tin your workplace, provide an outline of this in
Appendix template 1B. You will be of this assessment task to use as the basis
for your team project.
3. Obtain approval of your trainer and assessor for your choice of project and from
your workplace supervisor / management.
4. Organise your team. You will need to choose two (2) or more team members to
assist you, and you will need to inform them of what to expect through their
involvement.
5. Establish, document and agree on the team’s purpose and what the team
needs and wants to achieve.
6. Agree, share and communicate roles and responsibilities within the team.
7. Ensure each person in the team has an opportunity to demonstrate leadership.
Page 3 of 28

8. Devise a project plan. Conduct a team meeting to develop a plan with your
team (take minutes of this team meeting) that includes the following elements.
a. Project plan – This includes goals and objectives, deliverables
(incorporating workplace innovation and productivity measures; record
new ideas and achieved improvements on the balanced scorecard), and
a communications and reporting plan.
a.i. You may use the minutes template at the end of this assessment
task or you may create your own (see Appendix 2 to this task).
a.ii. Decide with your team how you will monitor and review your plan
during the course of the project. You must decide when you will
meet to review your team’s progress and what kinds of progress
reports will be generated. This information should be recorded in
the communications and reporting plans.
b. Tasks and resources required – You must agree with your team on the
tasks that must be carried out, the resources that will be necessary, and
which tasks may be considered milestones. You may use any of the
following templates to aid in this process; or create your own planning
tools:
a.i. task list (Appendix 3 to this task)
a.ii. Gantt chart (Appendix 4 to this task)
a.iii. milestone chart (Appendix 5 to this task).
c. Team and personal work schedules – Decide who will do what tasks and
when they need to be completed.
a.i. You may use the work schedule template at the end of this
assessment task or create your own (see Appendix 8 to this task).
a.ii. Inform your team members that they can also create their own
personal work schedules. You may use the template at the end of
this assessment task (see Appendix 8).
a.iii. Demonstrate your leadership skills by supporting team members to
set schedules and meet expected outcomes
d. Optional – Skills matrix – Identify the training needs of your team.
Demonstrate leadership by modelling examples of skills and supporting
team development of skills, particularly exploring innovation/productivity
measures. You may use the template at the end of this assessment task
or create your own (see Appendix 6).
e. Optional – Training planner – Plan training where necessary for each of
your team members. You may use the template at the end of this
assessment or create your own (see Appendix 7).
f. Optional – Innovation and productivity measures may be included.
g. Optional – Coaching/mentoring your team members offers you the
opportunity to ensure that they can carry out the tasks that you assign
them.

BSBLDR403 – Lead team effectiveness
Assessment 3 Team Project Plan
9. You will need to meet with management (your assessor) to:
a. present your project plan, discuss the project’s progress and gather
feedback to relay to the team in Assessment Task 2
b. talk about the importance of maintaining communication throughout the
duration of the project
c. gain approval for the project plan.
10. Submit all documentation to your assessor as per the specifications below.
Make sure to keep a copy for your records.
Student Deliverables
You must:
● participate in a team project planning meeting
● participate in a meeting with management (assessor)
● submit:
● a project plan, with goals and objectives, deliverables and communications
● a portfolio of supporting information and at least one project management
tool, such as schedules, action plans, Gantt or milestone charts, your record
of addressing innovation and productivity measures, your gap analysis
and/or skills matrix, and training planners for each team member
● a team work schedule
● a completed meeting agenda and meeting minutes of your team planning
meeting.
Your assessor will be looking for evidence of:
● consultation with team members in order to establish clear team purpose, roles,
responsibilities, goals and objectives
● engagement of team members to incorporate innovation and productivity
measures in work plans
● your providing opportunities for your team members to participate in planning,
decision-making and problem-solving
● leadership (facilitation) of the work team to encourage others to take
responsibility for their own work and to assist team members in undertaking
required roles and responsibilities
● your contribution to the work team serving as a role model for other team
members
● knowledge of organisational goals, objectives and plans
● open communication with management (assessor) at all times.
Page 5 of 28

Appendices
Appendix 1A: Case study
Case study 4: Fernwood Pharmacy
The following document is an excerpt from Fernwood Pharmacy’s business
plan. Fernwood Pharmacy Business Plan
Fernwood Pharmacy is an innovative, professional business tailored for the rural
demographic. Fernwood Pharmacy is an innovative company that was established
by three registered pharmacists.
Fernwood provides tailor-made services for the immediate community and for
those more remote areas in Australia where health services are deteriorating and
the opportunity for business growth exists. This is achieved by compounding
specialist lines, and promoting this type of care to consumers and health
prescribers, including doctors, dentists and other health care professionals.
Fernwood values innovation and this is reflected by its focus on the diverse roles of
a pharmacist, with the objective of strong returns for its shareholders.
1.1 Objectives
The objectives for the first three years include the following.
● Enhance community understanding about compounding pharmacy and its
services.
● Increase the number of customers by more than 30% per year.
● Develop a business that survives off its own cash flow.
● Initiate and facilitate a community committee by the end of the first year of
business.
● Make Fernwood Pharmacy the leading pharmacy in Western Australia by
offering knowledgeable and professional customer service. Customer service
will be measured through repeat business (our goal is that 70% of our
customers will return within six months for an additional purchase).
1.2 Mission
Fernwood Pharmacy will:
● be the pioneers of individualised health care for rural communities in Western
Australia
● strengthen relationships with our local health care professionals and other
health care facilities in order to gain greater community presence as the
destination rural compounding pharmacy
● be recognised as the leading rural compounding pharmacy as we expand our
business into other rural regions of Australia
● employ innovative strategies to attract and retain talented staff in order to
maintain a professional and positive work culture
● strengthen community ties by way of a community liaison committee and
participation in community events.

BSBLDR403 – Lead team effectiveness
Assessment 3 Team Project Plan
Your project, should you choose Fernwood Pharmacy:
You are the team leader of a team of market research consultants. Fernwood
Pharmacy has employed your organisation to create a customer satisfaction survey
for their company.
The following chart displays the organisational structure of your company, Southbank
Market Research.
Your team must provide the following:
● a tailor-made customer satisfaction survey consisting of ten questions. Please
provide one A4 copy in printed format as a sample for viewing.
● details regarding how the data will be collected (telephone, internet, mail, in-
store feedback questionnaires, etc.)
● description of the format in which the results will be presented
● an estimate of the required number of surveys to be distributed
● an estimate of the total cost of the service.
Page 7 of 28

Appendix 1B: Workplace Project
Name of the Organisation: Fernwood Pharmacy
Department: Medicine
Mission: The mission of organisation is to deliver tailor made services for the
immediate community and for those more remote areas in Australia where health
services are deteriorating.
Vision: To become the most renowned and reputed pharmacy company providing
tailor-made services to community of Australia.
Values statements: To be recognised as the leading rural compounding pharmacy as
we expand our business into other rural regions of Australia.
Department Objective: To Initiate and facilitate a community committee by the end
of the first year of business.
Name of the Project: Customer Satisfaction Survey
Rationale for the Project: The rationale of project is to know the satisfaction of
customers who have provided with the tailor-made services. Customer satisfaction
survey provides information to the organisation whether customer are satisfied with
the products and services provided to them or not. Thus, in this context customer
satisfaction survey is very important for the organisation.
Objectives of the Project: To conduct a robust customer satisfaction survey,
fulfilling the needs and expectations of client.
Department Objectives
The objectives for the department are: to conduct extensive market research
covering the target customers of Fernwood Pharmacy so that customer satisfaction
survey can be conducted.
(List 3)

BSBLDR403 – Lead team effectiveness
Assessment 3 Team Project Plan
Your project:
You are the team leader of a team of consultants. Your organisation has employed
you and your organisation to create a customer satisfaction survey for their company.
Please attach an organisation chart as part of your folio
You are leading your team. Your team must provide the following:
● a tailor-made customer satisfaction survey consisting of ten questions. Please
provide one A4 copy in printed format as a sample for viewing.
● details regarding how the data will be collected (telephone, internet, mail, in-
store feedback questionnaires, etc.)
● description of the format in which the results will be presented
● an estimate of the required number of surveys to be distributed
● an estimate of the total cost of the service.
Page 9 of 28

Appendix 2: Team meeting minutes template
Date: 27 JULY 2018.......................................................................... Time: 2.00 PM
Attended by: Employees and managers of business.
Apologies:
To:
Cc:
Item/Issue Outcome/action When Who
Lack of effective
communication
Lack of effective
communication or
communication gap affect
operational activities of
business and also cause
mismanagement which lead
towards conflicts, poor
performances and ineffective
teamwork.
While
working in
the team.
Communi
cation
gap can
be
occurred
between
workers,
leaders
and
business.
Time management Lack of effective time
management skills can
cause delays in work, poor
punctuality, inefficient
work flow, waste of time
etc.
In
working
hours
Time
manage
ment is
depende
d on
leaders
and
working
hours on
employe
es
Employee turnover
issues
Increasing employees
turnover rate reduce
productivity, performance
and morality. This will also
have an impact on
business goodwill.
At
workplac
e
Employe
es of the
business
.
Absenteeism problem Absenteeism of workers
decrease production, time
for meeting goals,
financial impact and also
reduce moral.
At
workplac
e while
working
Employe
es of the
business
.

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Appendix 3: Task list template
Task Start date Length
(days/weeks/months)
Type
(Sequential/Parallel)
Dependent on Resources
required
A Preparation and
Planning
26/07/18 Project Manager
and Champion
B Developing
project proposal
26/07/18 4 days Sequential Project manager Time, Money
and information
C Recruit project
team
30/07/18 11 days Sequential Project and
Human resource
manager
Time and Money
D Development
and Test
10/08/18 Project Manager
E Specify Detail
requirement
10/08/18 5 days Sequential Human resource
manager
Time
F Conducting pilot
survey
15/08/18 2 days Sequential Team members
and project
manager
Time and money
G Testing on few
samples
17/08/18 11 days Sequential Team members Time and skills
H Applying Final
corrections
28/08/18 3 days Sequential Project manager Skills
I Approving final
version of survey
31/08/18 5 days Sequential Project manager -
J Implementation 05/09/18 Project Manager
and Team
members
K Train Team
members
05/09/18 10 days Sequential Human
Resource
manager
Time, money
and skills
L Conducing
Survey
15/09/18 5 days Sequential Team members
and project
manager
Time and skills
M Closing 20/09/18 0 days
Page 11 of 28
/tmp/tmpoib62f17.doc
Version 1: 21 August 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
N Submitting report
to client
20/09/18 0 days Sequential Project manager -
Page 12 of 28
/tmp/tmpoib62f17.doc
Version 1: 21 August 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Appendix 4: Gantt chart template
Day/
week/
month
Activity 1 2 3 4 5 6 7 8 9 10 11 12 13
Prepar
ation
and
Plannin
g
Develo
ping
project
proposa
l
Recruit
project
team
Develo
pment
and
Test
Specify
Detail
require
ment
Conduc
ting
pilot
survey
Testing
on few
sample
s
Page 13 of 28
/tmp/tmpoib62f17.doc
Version 1: 21 August 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Applyin
g Final
correcti
ons
Approvi
ng final
version
of
survey
Implem
entatio
n
Train
Team
membe
rs
Conduc
ing
Survey
Closin
g
Submitti
ng
report
to client
Page 14 of 28
/tmp/tmpoib62f17.doc
Version 1: 21 August 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Appendix 5: Milestone chart template
Milestone Team member
responsible Due date
Preparation and Planning
Project Manager and
Champion
26/07/18
Development and Test Project Manage 10/08/18
Implementation Project Manager and
Team members
05/09/18
Closing Project Manager 20/09/18
Page 15 of 28
/tmp/tmpoib62f17.doc
Version 1: 21 August 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Appendix 6: Skills matrix template
Name
Skill
Articulation Communicatio
n Initiative Tech
nical Comprehending
Joseph Smith
Joe Francis
David Gotham
Franklin Mason
Silvester Stark
Jason Brody
Legend:
Team member has no training.
Team member can’t perform task independently.
Team member can perform task independently with
supervision.
Team member can perform task independently.
Team member can train others to perform task.
Page 16 of 28
/tmp/tmpoib62f17.doc
Version 1: 21 August 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Appendix 7: Training planner template
Team member: Silvester Stark
Team leader: David Gotham
Skills to be developed Training activity/method Actual
skill level
Desired
skill level
Articulation Allowing in team meentings
and decision making process
Communication Making frequent
communication
Initiative Allowing him to take initiative
Technical Training using various
software
Comprehending Continuous learning
Legend:
Team member has no training.
Team member can’t perform task
independently.
Team member can perform task
independently with supervision.
Team member can perform task
independently.
Team member can train others to
perform task.
Appendix 8: Work schedule templates
Team work schedule
Step Task/action Team member/s Start
date
A Preparation and Planning Joseph Smith & David
Gotham
26/07/18
B Developing project proposal Franklin Mason 26/07/18
C Recruit project team Franklin Mason 30/07/18
D Development and Test Jason Brody 10/08/18
E Specify Detail requirement Jason Brody 10/08/18
Page 17 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
F Conducting pilot survey Jason Brody & David
Gotham
15/08/18
G Testing on few samples Jason Brody & Joe
Francis
17/08/18
H Applying Final corrections Joe Francis 28/08/18
I Approving final version of survey David Gotham 31/08/18
J Implementation Joseph Smith & David
Gotham
05/09/18
K Train Team members Jason Brody 05/09/18
L Conducing Survey Jason Brody,
Silvester Stark, Joe
Francis, David
Gotham & David
Gotham
15/09/18
M Closing David Gotham 20/09/18
N Submitting report to client David Gotham 20/09/18
Personal work schedule
Step Task/action Start date Due date
A Preparation and Planning 26/07/18 26/07/18
B Developing project proposal 26/07/18 26/07/18
C Recruit project team 30/07/18 30/07/18
D Development and Test 10/08/18 10/08/18
E Specify Detail requirement 10/08/18 10/08/18
F Conducting pilot survey 15/08/18 15/08/18
G Testing on few samples 17/08/18 17/08/18
Page 18 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
H Applying Final corrections 28/08/18 28/08/18
I Approving final version of survey 31/08/18 31/08/18
J Implementation 05/09/18 05/09/18
K Train Team members 05/09/18 05/09/18
L Conducing Survey 15/09/18 15/09/18
M Closing 20/09/18 20/09/18
N Submitting report to client 20/09/18 20/09/18
Page 19 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Appendix 9: Project plan template
Project title
Customer Satisfaction Survey
Purpose
The purpose of project is to know the satisfaction level of customers who have
provided with the tailor-made services. Customer satisfaction survey provides
information to the organisation whether customer are satisfied with the products
and services provided to them or not. Thus, in this context customer satisfaction
survey is very important for the organisation.
Project goals/objectives
To conduct a robust customer satisfaction survey, fulfilling the needs and
expectations of client.
Deliverables/milestones
Preparation and Planning...................................Due date: 26/07/2018
Development and Test.........................................Due date: 10/08/2018
Implementation....................................................Due date: 05/09/18
Risk assessment plan
Risk
Likelihood
(high/medium/lo
w)
Impact
(high/medium/low
)
Management strategy
Recruit
project
team
Medium Medium Focusing on both internal
and external recruitment
methods
Train
Team
members
Medium Medium Using advance
technologies and methods
for training
Impleme
ntation
high High Considering goals and
objectives of project and
implementing it sequential.
Communications and reporting plan
Stakeholder Information required When required Format
Project Champion Detail of proejct At beginning of
project
Orally
Project Client Information about progress
of project
At beginning,
during and end
of project
Orally and
in written
Project Manager About progress of project
and team working
At beginning,
during and end
of project
Orally and
in written
Page 20 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Team Leader About team performance At beginning,
during and end
of project
Orally
Team Members About tasks and activities of
project
At beginning and
during
Orally and
in written
Other members Project requirements At beginning,
during and end
of project
Orally and
in written
Scheduled review dates:
Preparation and Planning...................................Due date: 26/07/2018
Development and Test.........................................Due date: 10/08/2018
Implementation....................................................Due date: 05/09/18
Closure..................................................................Due date: 05/09/18
Page 21 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Appendix 10: Meeting agenda template
Team meeting
Meeting title: Development and progress
Venue: Fernwood Pharmacy
Time: 11:00 AM Date: 30 JULY 2018
Duration: 5 Sessions.
Agenda
No. Time Item Responsible
1. 11.00 AM Opening/Welcome Chairperson
2. 11.15 AM Opening speech,
presentation,
honouring.
Chairperson and
CEO
3. 11.35 AM Participants
introduction
Chairperson
4. 12.05 PM Agenda and
issues discussion
Managers,
participants and
chairperson
5. 12.30 PM Participants
reviews during the
meeting on
agendas and
issues discussed.
Managers and
Chairperson
6. 1.15 PM Issues discussion
which prevent to
accomplish
business
objectives and
goals.
Participants,
managers and
chairperson
7. 1.50 PM Ideas and
thoughts to
overcome
problems
identified.
Participants,
chairperson,
managers and other
persons available in
meetings.
Page 22 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
8. 2.30 PM Adjournment/Next
Meeting
Chairperson
Page 23 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Appendix 11: Project progress/status report template
Page 24 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Project title: Workplace project
Project manager: Ben Stokes
Progress report Report no.
RAG Status*: RED / AMBER / GREEN
Tasks, milestones, deliverables
achieved this period
Completion
dates
Task, milestone, deliverable Comments Scheduled
Evaluating and prospecting
objectives of project
This is the first part to be
concern based on demand
of customer and nature of
project.
30/07/18
Formulating strategies and
plans
Focus and attention is
required to formulate
strategies
10/08/18
Meetings, discussions and
implementation of project
Evaluation of project is
completed here.
15/09/18
Major risks and issues
Risk/issue Impact Action taken/management
strategy
Communication issues 4 A communication plan is
necessary also a formal and
informal meeting with team
members.
Financial risk 3 Budget of project is discussed
with customer and extra
budget will be provided as per
the discussion.
Project scope 2 Scope of project should be
prepared in a way that mould
can be possible in case of any
transformation.
Page 25 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Recommendations and requests
 Team leader should provide training program to team members towards the
project in order to achieve objectives and goals.
 It is recommended to team leader to articulate management plan for project
along with other plans during the team meeting.
 Team leader should contact to customer in case of any transformation
needed in project effectively.
Tasks, milestones, outcomes scheduled
for next period
Completion
dates
Tasks, milestones, outcomes Comments Scheduled
Making project plan This is the first part to be
concern based on demand
of customer and nature of
project.
30/07/18
Management plan for project Focus and attention is
required to formulate
strategies
10/08/18
Monitoring and evaluation of
project
Evaluation of project is
completed here.
15/09/18
* RED Requires urgent attention! Project is very delayed and/or significantly
over budget.
AMBER Minor concern – project is delayed and/or over budget.
GREEN Project is on track to deliver as scheduled and within budget tolerances
(such as +/- 10%).
Page 26 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
Appendix 12: Issues log template
Date Task Issue Corrective action taken
26/07/18 Preparation and
Planning - -
26/07/18 Developing project
proposal Time management
and communication
gap issues
Time management skills
are crucial to solve this
issue in both managers
and employees. There
should be a deadline for
every task to make
effective use of
communication
channels.
30/07/18 Recruit project team Communication and
absenteeism issues
It is important to reduce
absenteeism of workers
and for that effective
communication,
strategies and plans are
required by managers.
Communication channel
must be decided to
convey employees.
10/08/18 Development and
Test - -
10/08/18 Specify Detail
requirement Time management
and leadership
issues
Time management skills
and knowledge to
manage time of
employees will help to
solve this issue while
improving leadership
styles and techniques
will help to frame
attractive questions.
15/08/18 Conducting pilot
survey Communication and
time issue
Management of effective
documentary and strict
action to provide
documents on time will
help to solve this issue.
Communication is also
an effective way.
17/08/18 Testing on few
samples Leadership and
management issue
The management team
should consist of quality
and effective managers
to perform well in
evaluating information
and data to analyse
information in correct
way.
28/08/18 Applying Final Leadership, Effective communication
Page 27 of 28
Version 1: 10 June 2015

Assessment Task 3 Team Project Plan BSBLDR403 – Lead team effectiveness
corrections communication and
time management
issue
is required to have a
better discussion over
issues in meeting with
useful leadership styles
and time management
skills for project
implementation.
31/08/18 Approving final
version of survey Communication and
time issue
Management of effective
documentary and strict
action to provide
documents on time will
help to solve this issue.
Communication is also
an effective way.
05/09/18 Implementation - -
05/09/18 Train Team members Leadership and
management issues
Leadership styles and
techniques must be
reviewed to improve
leadership skills which
will help to complete
project proposal on time.
15/09/18 Conducing Survey Management and
communication
issues
Communication process
should be managed well
y leaders as well as
employees to solve this
issues which has a
negative impact on
business objectives.
20/09/18 Closing - -
20/09/18 Submitting report to
client - -
Page 28 of 28
Version 1: 10 June 2015