BSBPMG522 Undertake Project Work

This document provides information on project management tools, documents used in defining project parameters, the importance of planning risk in projects, risk management plan, risk avoidance, risk mitigation strategies, quality assurance process, human resource process, budgetary processes, and record keeping in project management. It also includes a project scope and management plan for Native Bush Spices Australia.

BSBPMG522 Undertake
project work

Table of Contents
Assessment task 1............................................................................................................................3
Written questions ........................................................................................................................3
Assessment task 2...........................................................................................................................7
Project set up ...............................................................................................................................7
Assessment task-3............................................................................................................................9
Website design brief....................................................................................................................9
Assessment task 4..........................................................................................................................13
Project evaluation.......................................................................................................................13
Assessment task 5..........................................................................................................................16
Project reflection........................................................................................................................16
REFERENCES..............................................................................................................................20

Assessment task 1
Written questions
1. Project management tools with their uses
Project management tools-
Trello:-
It is the one of most favourite in project management which is usually known as fun cards
lists and boards. Trello is simple, more flexible and visual for managing work and organize
anything in proper manners (Analoui ed., 2017). It is used for making name and invite other for
collaboration, then set up cards in creating any tasks along with some general information such
as comments, due date and attachment.
Asana:-
Perfect software management that have priority for organizing team effectively. It is
leading platforms for managing work and dividing work into small projects. Asana work as
presenting any documents, allows putting tasks together, sorting and flittering along with making
following and monitoring.
Base camp:-
Considered veteran in between project management offering some valuable tools and also
give proper option in more productive, well organized furthermore better teams workers. It can
be worked as creating due dates, stores files and documents at one place, give appropriate option
to clients moreover try to track progress of projects.
Wrike:-
This is cloud based project management tools and collaboration which allows better tool
for communicating in between teams members (Beerkens, 2018). It has used for quickly passing
information, communication, showing schedules, deadlines along with work together for
completing multi tasks.
Gantt chart:-

This is often as Microsoft project with having features which is usually used most for
showing proper status about work. It is platforms that assists in creating schedules of structure
and offers tasks plus implementing at same time. In project management it is created as vertical
and horizontal, showing dates, give team-mates overview about work.
2. Documents and source of information used in defining parameters of projects.
Project schedule:-
This is communicated for requirements of tasks and resource which have been allocated
by organization in completing within time frame (Kerzner, 2017). It is type of documents that
help in collecting work as per required at time of delivering projects.
Project Budget:-
Tool is used by project manager for estimating cost and also includes template in which
they can easily determine costs. If large commercial of project is being their they are required to
have projects budget in several long pages.
Risk management report:-
Imparts information about company through members come to know more about risk that
are involves at time of project. It is quietly important for preparing abroad strategies in offerings
some advice in proper use of allocation.
3. Importance of planning risk in project
The risk management is type of framework that need to take actions and here are five steps of
risk management:-
Identification of risk-
it is first risk that involve many things such as environmental, legal, market risk and so
on. Hence, they are important for risk management as help in identify various factor as much
possible (Kianto, Sáenz and Aramburu, 2017). This factor has approaches for making visible to
stakeholder in organization along with shared information about any risk occur.
Analyse risk-
This risk is more important for understand various link between factors and risk in
organization. Risk can bring whole business on track, where they are conducting work and not

following proper direction of work. As they have standstill for their work doing in business along
with that they are more helpful in analyzing risk.
Evaluate risk-
It is more important because it allows organization to gain over all risk exposure in
organization and bring more valuable to make their company with main motive. While on other
hand, high rated risk is more enough for requiring intervention randomly.
Treating-
Organization have more threat in emails, documents and different phones calls, this risk
factor helps in solving all problems (McKemmish, 2017). This can be done by connecting with
many experts which are belongs to handling risk field.
Monitoring and controlling risk-
This is important for controlling risks along with that computers is main tools that keep
continuously eye on risk rather than people. The professional keep all visible to risk factor and if
they do not that can cause huge loss to company.
4. Important of risk management plan.
Risk management plan is important because it is necessary tools for making potential
dealing and identifying tools that are required for business. It also provides for undertaking
decision-making which helps business to basis in working. This assists in preparing the way in
which they are coming for solution to make growth and progress. Moreover, risk management to
keep information that can use proper decision taking informed and ensure that business will have
more profitable.
5. Risk avoidance in project management
Risk factor is important in every business through which activities and exposure have
negatively impact on organization. They have main aim for damaging and financial for
implementing that risk avoidance taking place in comprising entirely events. Process can be
make as they have to prepare some strategies towards their work which help them or avoiding
risk and try to make their business more developed (Mirgorodskaya And et.al., 2017). This risk
can be achieved by having some policy along with procedures, proper training, education about
business activities plus technology planning for better opportunities.

6. Use of risk mitigation strategies in project management
This risk can be measured by project manager and set of measure easily reduce that are
associated with projects. The project manager takes full responsibilities of reducing risk in their
project and try to make that more successfully. As they also give them some authority for having
their strategies in which they can easily achieve goals. It is used for preparing in organization the
worst and acknowledgement that might be occurred some damage along with that having
systems more in control.
7. The concept of risk acceptance.
Accepting risk concepts is of individuals or business that identifies risk in their
organization and need to have acceptance among their culture (Moser and Korac, 2020). There
are no efforts of reducing or mitigate it. It is commonly acceptance in investments plus
applicable for all field in business as in form of risk management strategies. Some companies do
not ensure about bearing risk, hence they have to accept risk retention. The impacts can be
sometime due to uncertainties which are usually seemed as bearable otherwise they are too
expensive and further they have to deal with that risk.
8. Importance of quality assurance process and procedures
Quality assurance is process which helps in learning standard value about products and
services as well give kind information to customer about retuning their products. The main
purpose that companies will meet more clients with having demands and expectation in goods, as
it saves cost but have fixed issues that become larger (Rowe, 2020). That assists to maintain and
set quality in preventing from problems. It especially helps to small business and them allow
saving costs and recycling default costs from which their customer are not satisfied. Creating
plus managing team as per requirements of clearly on products and services, they are more
beneficial in having their development that could be necessary for maintain quality of goods in
business among customers.
9. The importance of Human resource process and procedures
Human resource are important for every business in making their project as they are
powerful key in complete of work, as they represent their work and people (Radujković and
Sjekavica, 2017). Project management is usually calculated while by having some benefits,

innovation along with ideas and if any improvements. HR helps project management for being
more achieving their goals and completing tasks and accept all process and procedures which are
being given by them at allocating of projects.
10. The necessity of budgetary processes and procedures
Budgeting means planning process in spending money and other things which are
essential in conducting project management. Budget is also process of creating plan for spending
money and also determining in advance for spending money as per project costs being fixed.
Extending budget can also lead in forecasting about money in future and that will able to save
more money (Ringle And et.al., 2020). Using budget that could help company for running long
term in planning more for financial along with that easily to make assumptions of loss as well
profits, supportive for starting any business.
11. The importance of record keeping in project management
Record keeping helps project management for keeping records about any expensing
which have done through project manager. That could be more important for keeping records so
that will helps in future for maintaining proper transaction of quality, history and many other
requirements. This can successful by using sheets, projects plan, business cases and that could
help them for managing their risk as well profits for upcoming future.
Assessment task 2

Native Bush Spices Australia
Project Scope
To be completed for all projects.
Introduction
In this project, operation manager have to create website which is most important for
making their company more developed. Operations manager is developing for getting more
clients, sales persons, developers and analytic systems. Interaction with more clients and rewards
along with promotes to everyone success in company. In making website company will have
more customer, and they will attract more clients in purchasing their products.
Scope
It is based on goals and objective for more users of websites. They can also hire
employee for online work along with website development.
Legislative and regulatory context
Creating website company have to follow some rules such as minimum risk for using originate
content, obtain license for content, creating secure password before it gets hacked along with that make
sure that website should be had some privacy policy.
Business objectives

The main objective of business for increasing sales and awareness about brands, develop
more goods range in having websites as well as make business more expand in some other
countries.
Risk assessment
Website have risked it must includes huge loss in financial, identify and data theft, brand
damage reputation, loss of intellectual property.
Stakeholders
There are three stakeholders consider such as employee which have more knowledge
about in creating website, government rules and norms must be followed for securing their data,
customer will be more happy from their products and services as well buying products through
online.
Resources
While knowledge employee in maintaining software, different software application and
content management system for handling websites content.
Relationship to other projects
Marketing strategies in playing role for success of websites.
UX designers help in formulate website strategies for searching initial clients.
Content specialist for writing about product or company
Website developers in coding and multiple issues solving
Editor for internal links, external links and so on.
Reporting

Reporting required applicable laws, rules, instruments, orders, transaction this is reported
to supervisory in organisation and must be mandated for reporting.

Native Bush Spices Australia
Project Management Plan
Title
To improve websites designs for attracting more customer.
Background
The website has huge experience and hence there are so many ways in creating websites. While having
websites company can easily attract more customer for satisfaction in products and services. NSW
company when not having proper website than there are enables to have more customer along with not
having proper communication of their products and services in which they are dealings. The company
now operating for new websites and expansion of new strategies for more benefits.
Objectives
To create well website for attracting more customer towards their products and services.
How the success of the project will be measured
hence it can be measured while by observing that how much number of customer have been visited to their sites and
how much have been used for doing orders.
Project Budget
Include the approved project budget
Cost area Details Estimated cost
This helps in designing web and .$8000

Web design graphic area and content
production. While by creating
page on HTML
Websites maintained That assists in keep checking
about issues and mistake along
with that always try to update
relevant things.
$7800
Websites marketing It makes utilize of online digital
marketing and help company for
bring more visitors. People are
likely to have more visit to
websites in looking up their
products
.$10000

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
Activities & Milestones
List the major activities, and their details.
Project area Actions Responsibility Scheduled start Scheduled finish Monitoring Reporting
Content development Graphics, picture
and recordings
Week 1 Week 2 While by keep
checking on videos
and content to target
customer
As they have some
errors they will
report to marketing
and communication
director of company.
Web site development Develop web site
brief
Builds code for
designing
Week5 Week6 How much customer
have make
transaction and visit
their location.
They will report
webbing site
developer
Identify web site
developers
Observing new
websites links
Week4 Week5 By having customer
visitor to their
websites
They will also report
webbing site
developer of
company.
Review quotes
Identify
successful web
site developer
Code by using
effective software
Week4 Week5 They will monitor
code by using
various software
Report to web
developer
Provide approval
to proceed
They will provide
approval for users
Week2 Week 2 Approval for users
that could help them
for making more
developed.
Reporting web
designing.
© J&S Learningwork 2018

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
Provide content
for use in web
site development
Web graphic
designer as well
account executive
Month 1 tMonth 2 Account executive in
which they come to
know that how much
have visited to their
sites and do
purchasing
Report to accounts
departments
Ongoing review
of website
Employer profile,
reviews and tech
support
.Week 1 Week 2 How much employee
have visited for
searching jobs and
applied for jobs
Human resource of
company
Logo design Create some
unique and
custom design for
attracting
customer as well
employee
Week 5 Week 6 It will measure about
how much of people
have been visited
and try to create
more attractive
Logo
Graphic
management
Photographs For selecting and
drawing the best
pictures of
company.
Week 1 Week 1 Numbers of people
visited and how
much attraction been
their
Graphic
management
Project set up
Email to operational manager
To: operational managerial
© J&S Learningwork 2018

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
CC: management team
Subject: Regarding the new website creation of NBS
Dear sir/ ma'am
This email is regarding the website change that company wants to bring in order to attract maximum number of individual in the enterprise.
We had a meeting with project team in which we have discussed about the necessary changes that are going to make on the website to influence
customer’s. All necessary changes have been made in the project as per feedback received from project team meeting. So, this is regard to you
approval or necessary changes that we have to make in the project for achievement of end goals.
Thank you
© J&S Learningwork 2018

Native Bush Spices Australia
Project Scope
To be completed for all projects.
Introduction
In this project, operation manager have to create website which is most important for making
their company more developed. Operations manager is developing for getting more clients, sales
persons, developers and analytic systems. Interaction with more clients and rewards along with
promotes to everyone success in company. In making website company will have more
customer, and they will attract more clients in purchasing their products.
Scope
It is based on goals and objective for more users of websites. They can also hire employee for
online work along with website development.
Legislative and regulatory context
getting hacked by people, unsecured data and cyber theft.
Business objectives
The main objective of business for increasing sales and awareness about brands, develop more goods range in
having websites as well as make business more expand in some other countries.

Risk assessment
Personal information can be out, expansion of brands will be decrease and no earning profits will make
from customer sides and business cannot be expanded of brands in which their satisfaction of clients.
Stakeholders
There are three stakeholders consider such as employee which have more knowledge about in creating
website, government rules and norms must be followed for securing their data, customer will be more
happy from their products and services as well buying products through online.
Resources
creative market in which they come to know more about their market knowledge, coffee cup software that
have
Relationship to other projects
Marketing strategies in playing role for success of websites.
UX designers help in formulate website strategies for searching initial clients.
Content specialist for writing about product or company
Website developers in coding and multiple issues solving
Editor for internal links, external links and so on.
Reporting
Reporting required applicable laws, rules, instruments, orders, transaction this is reported to supervisory
in organisation and must be mandated for reporting.

Native Bush Spices Australia
Project Management Plan
Title
To improve websites designs for attracting more customer.
Background
The website has huge experience and hence there are so many ways in creating websites.
While having websites company can easily attract more customer for satisfaction in products
and services. NSW company when not having proper website than there are enables to have
more customer along with not having proper communication of their products and services in
which they are dealings. The company now operating for new websites and expansion of new
strategies for more benefits.
Objectives
The main objective for achieving more customer satisfaction trough new websites and develop products
range worldwide.
How the success of the project will be measured
It can be measured by number of visitors to websites with having help of bounce rate, click
rates, average page rate and conversion page rate that could help company in showing how
much of people have used their websites.
Project Budget
Include the approved project budget
Cost area Details Estimated cost

Web design
This helps in designing web and
graphic area and content
production. While by creating
page on HTML
.$8000
Websites maintained That assists in keep checking
about issues and mistake along
with that always try to update
relevant things.
$7800
Websites marketing It makes utilize of online digital
marketing and help company for
bring more visitors. People are
likely to have more visit to
websites in looking up their
products
.$10,000

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
Activities & Milestones
List the major activities, and their details.
Project area Actions Responsibility Scheduled start Scheduled finish Monitoring Reporting
Content development Graphics, picture
and recordings
Week 1 Week 2 While by keep
checking on videos
and content to target
customer
As they have some
errors they will
report to marketing
and communication
director of company.
Web site development Develop web site
brief
Builds code for
designing
Week5 Week6 How much customer
have make
transaction and visit
their location.
They will report
webbing site
developer
Identify web site
developers
Observing new
websites links
Week4 Week5 By having customer
visitor to their
websites
They will also report
webbing site
developer of
company.
Review quotes
Identify
successful web
site developer
Code by using
effective software
Week4 Week5 They will monitor
code by using
various software
Report to web
developer
Provide approval
to proceed
They will provide
approval for users
Week2 Week 2 Approval for users
that could help them
for making more
developed.
Reporting web
designing.
© J&S Learningwork 2018

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
Provide content
for use in web
site development
Web graphic
designer as well
account executive
Month 1 tMonth 2 Account executive in
which they come to
know that how much
have visited to their
sites and do
purchasing
Report to accounts
departments
Ongoing review
of website
Employer profile,
reviews and tech
support
.Week 1 Week 2 How much employee
have visited for
searching jobs and
applied for jobs
Human resource of
company
Logo design Create some
unique and
custom design for
attracting
customer as well
employee
Week 5 Week 6 It will measure about
how much of people
have been visited
and try to create
more attractive
Logo
Graphic
management
Photographs For selecting and
drawing the best
pictures of
company.
Week 1 Week 1 Numbers of people
visited and how
much attraction been
their
Graphic
management
2. Email to team member
To : team member
CC: operational manager
Subject: Communicating the approval of plan
© J&S Learningwork 2018

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
Dear sir/ ma'am
We are sending this email in order to inform all the team member that operational manager of NBS has approved the plan. So, each one of
you is sure about their respective roles and responsibilities or not. In case you have any query that you can free to clarify the same so that end
objectives of project can be achieved.
Thank you
3. Email to project team members
To: project manager
CC: web designer
subject: for the approval of plan
Dear sir/ ma'am
This mail is sends just for inform you about that approval of project management plan must be required for having furthermore process. If
you will provide the approval for project management plan so team of company will take further steps for making succession to business.
Distribution of project have been done as per their roles and responsibilities along with explain them about more details in which they can easily be
conducted more projects. The team will do best, but just waiting for approval. Attachment of project management plan is being their.
Thank you.
4. Email to operation manager
To: operational management
CC: project manager
subject : regarding approval for project scope
Dear sir /ma'am
© J&S Learningwork 2018

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
We have written mail for approval about project scope so that team members can take further steps for being more development of projects.
Team is waiting for approval which have been given, and they can start their work as per their work divided to them and given some roles and
responsibilities according to their work. Hope so, you will give approval for project scope and project management plan so that team can move
forwards for projects.
Thank you.
Assessment task-3
Website design brief
Background Information
Native Bush Spices (NBS), is a food retailing company of Australia. It is established in 2010. NBS is one of the (supplier) of organic food in
Australia. The main motive for the establishment of this company is to meet the demands of Australian customers who are fond of organic food.
With the growing awareness among customers regarding health and using of organic and herbal products, NBS proves to be a very important link
in meeting such demands of consumers. NBS is one of the trustworthy retailing company who deals in organic, herbal and native Australian foods.
NBS sales a variety of Australian native food including native herbs and spices, fruit, jams, herbal teas, and conservatives.
Target Audience
The target audience would cover Australian people who have attraction towards organic and natural food products. The main target audience of
NBS also includes people who lie between the age group of 35 to 65 years. NBS usually target those consumers and audience who are health
conscious and aware about the concept of environmental sustainability (Wake, 2017). Nowadays it is seen that the people are more aware and
conscious about their health and health issues. Apart from their own health issues such peoples also understood the concept of environmental
sustainability which means utilizing the resources of environment in an effective and efficient manner.
© J&S Learningwork 2018

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
Such people are usually fond of and wants to consume only natural and organic foods. NBS being a provider of organic and herbal products targets
such kind of audience (Rana and Paul, 2017). Apart from Australian consumers NBS also wants to target all those customers across the world who
have demand of natural products and who wants to consume herbal products.
Content
The website of NBS broadly includes the following:
Details about the product:
The website of NBS will firstly discuss the various products that it is going to offer towards its customers. The details of the product will be
broadly segmented into different categories in convenience to the demand of the consumers. Details of the product will give full specification about
the product like its manufacturing date, expiry date, ingredients use, methods of preservation.
Health value offered:
Website will also share and provides the details regarding the product in terms of value it offers to the customers. Details regarding the percentage
of vitamins, minerals, proteins, carbohydrates, calories contains, and many other elements that the product is going to deliver will also be discussed
on the website.
Recipes:
The website will also share the recipes of its famous and successful products. The purpose for sharing the recipes of those products is to create
awareness among the customers regarding the authenticity of NBS and its products. Recipes of all those customers demanded foods will also be
shared over the website.
Facility of shopping cart:
Website will also provide the facility of cart by which customers can wish list products of their choice (Hero, 2018). This facility will also help the
customers to buy the product of their choice at any time without going to any retail shop.
Comparison:
© J&S Learningwork 2018

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
The facility of comparison will also being given over the website by which customers can compare the product of NBS with other products
(Hacker, 2017). This facility enables the customers to take right decision regarding the buying of food along with comparing it with other.
Short and filter:
Facility of short and filter will also being provided by which customers can make the decision and get convenience in dividing the product and see
the relevant product of their choice, this facility will display the products according to price, vegetarian and non vegetarian sessions and various
other segments will also being included.
Special section:
A special section will be designed which will make the displaying of company's products and new arrival along with its various offers and discount
policies. This section will be displaying over the front of website by which consumers can without wasting their time easily identify the company's
policies regarding current offers. This section would act as a mode of advertisement by which company can advertise their product by offering
various discounts. This section will also work for the company in case if the company is planning to launch any of its new product.
Call to Action
The people who will visit the website should get the chance to known more about NBS and its products. They would be able to find out the
authenticity of the product along with the value offered. They would also get the chance to buy the product online without going to retailing stores.
Functional Requirements
The website will offer the consumers to buy the product online. Website will also offer facility of short and filter by which consumer can take the
quick decision regarding buying in addition to applying filter over the product. Website will also perform the function in creating awareness among
customers regarding the company new arrival and its current offer over the products.
Design Ideas
© J&S Learningwork 2018

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
The design of the website should be made customer's friendly by which customers can easily access the product of their choice along with various
facilities. However, policy regarding customer's privacy will also being considered on the website so that no unauthenticated person can access the
private information (Rokhmawati, Az-Zahra and Fadhilah, 2019). Specialized sessions will also being displayed over the front page of website by
which consumer can get the idea and information about the new arrivals in addition to current policies and discounts.
Logo
A logo is the symbolic, graphic mark, stylized name which is used to describe and identify the company or brand. It is the symbolic representation
of company. Logo is usually used by companies to differentiate themselves among the competitors and subsidiary companies. It is way of
communication by which company can establish communication with their target customers (Cheng, Yuan Mei Corp, 2020). It is a that form by
which customers can easily identify their favourite brand just by looking at that symbol among the various other brands.
Search Engine Optimisation (SEO)
SEO is a tool which is used by companies to observe the traffic of customers over their website. This tool enables the companies to look at the
search history of consumers. This tool helps the company to improve the quality and quantity of customers. By using this tool companies can
determine the customer's interest toward products as well as their non interested products. This information enables the company to improvise their
products and websites so that better services can be provided. This is one of the best tool for the company by which they can know and analyse the
customer interest towards their company and brand (Lemos and Joshi, 2017). This is also a useful tool which work like a market research tool by
which companies can analyse the flow of market and adopt the required changes so that they can grab the best and competitive position in the
competition market.
Practical Issues
While executing and implementing the idea of websites various issues occurs which includes lack of clear path or direction in which it is going to
execute. Difficulty arises while selecting designs, colours, textures, and appropriate tools that can be offered to customers.
Mail to website designer:
© J&S Learningwork 2018

This document is Project Management Plan Template.
It is part of the supporting assessment resources for Assessment Task 2 of BSBPMG522.
From: Marketing Coordinator
To: Project management.
Cc: Web Designer
Subject: Inviting quotations for the designing of website.
Dear Sir,
NBS is planning to re-design its official website with more additional features and consumer
oriented services. The details regarding the new website requirement is described in the
attached brief. This mail is circulating on behalf of NBS for inviting the quotation from web
designers. The web designers are required to quote the suitable cost for the fulfilment of
requirements as disclosed in the brief. It is also being expected that the quotation will be
received in the given time limit.
Thanks,
Marketing Coordinator
NBS.
© J&S Learningwork 2018

Native Bush Spices Australia
Project Status Report
<Project name>
Project Manager:
Project objective:
Project Progress Summary
The project is in the developing stage. The progress of the project is within the budgeted target. The content creation
regarding the project is completed. It is being completed within the time limit. Also, the cost which is expected for
the completion of content comes to be as expected. Also, the quotations regarding further works are being received
from three web site developers.
Milestones
This section should reflect key dates for activities as specified in the Project Management Plan
Milestones Target date Actual date Impact
Description of
milestone
Target date as per
project plan
Actual date achieved Briefly describe any changes
to the project schedule
required as a result of the
amended milestone(s).
31/01/21 10/02/21 Services of website would be

Market research. more better and consumer
friendly.
Designing of website. 28/02/21 10/03/21 Company will start moving
towards the next level of
operation.
Execution of website. 31/03/21 31/03/21 Company would be able to
deliver the services as per the
planed manner.

Budget
Indicate total project funding, planned expenditure and actual expenditure.
Total Project funding $
Planned Expenditure for this reporting period 2000
Actual Expenditure for this reporting period. 1500
Remaining budget for life of project 500
Comments
The budget spend over the project is under spend which means that the money is left as the targeted budget.
However, that money will be again utilised in the managing the websites along with making further changes as per
the demand of customer or as per the business needs.
Risk Management
Include information on project risks to date.
Risk Predicted
likelihood
Seriousness Actions to be taken
Brief description of project
risks arising
Include likelihood
attributed to risk in
project plan
Include consequences
attributed to risk in
project plan
Include actions to be taken based
on original risk treatments
identified.
Data loss. Fewer chances. Very serious risk if
occurs.
Making the cyber security tougher
and protective. Impose heavy
penalty at company level in order
to protect the conducting of
misconduct.
Damaged reputation of
brand.
Fewer chances but it
may occur.
Highly serious risk. Making controlling process tight in
order to have a close check over
the final product. Direct eye over
the market situation and

competition so that any unusual
activity of the competitor may be
catch-ed up before occurring.
Recommendations
It would be recommended to operation manager that all the requirement have been made in the
prescribed budget. However, if possible then in case of availability of some additional budget
some more feature would have been able to be added to the website including cyber security so
that data protection can be done more accurately. It is also recommended that if additional
budget would be allotted then the customer service can be made available 24*7 as it is now
available only during the office hours. Apart from that if the operation manager would allow and
allot extra money then the advertisement policy regarding creating of brand awareness can be
made easy with wider coverage.
Mail to operation manager
From: Web Designer
To: Operation manager
Cc: Marketing Coordinator
Subject: For the approval and feedback regarding further proceedings.
Dear Sir,
As per the requirement mentioned in designing brief of website, we have done almost
everything. The quality is kept as superior while performing the work. The time taken along
with allotted funds are also efficiently utilized by us. This mail is bing circulated for getting the
approval and feedback of yours so that further proceeding will be continued. Also in case if you
have any feedback or need any changes regarding the work, you may mail us so that it can be
implemented accordingly. The project status report is attached with this mail by which you can
have a check over the completion status of the project.
Thanks,

Web Designer.
Assessment task 4
Project evaluation
Reason for Closing the Project
The project is now completed and the website is live this is the main reason for closing the
project. Positive feedbacks are there for the website and the staffs are also satisfied with the
looks and content of the website so there is no reason to drag this project so as a result the project
is considered completed and hence closed. The designers who has designed the website of the
company are also professionals and well skilled, so they completed the project accurately and if
the project or task is done or the objective is achieved then the final stage is to close the project
or task.
Highlights and innovations
Highlights are Positive feedbacks were got from the staffs but the project got delayed due to
website designers who are not able to complete the website on time as they had promised. The
logo design was also time-consuming as it took more time than it was estimated. Company is
selling the products from the supermarkets and small stores but now they had adopted the market
trends and launched a website and that is the biggest innovation for the company, as the Native
bush spices now had understood the importance of online presence which is very helpful in
increasing the sales and revenue of the company. Now the young generations which is the target
of the company prefer online shopping because it is more convenient, saves time and efforts and
selling through website will also reduce the cost as now they no longer need more stores.
Summary of recommendations
Recommendations: website developer should be timely monitored by the management of the
native bush spices so that due to them delays not happen and also company should have given
training related to website maintenance because if the website is proper maintained then only it
will look attractive and attractive website is very helpful in increasing the sales for the company
and regular updates on website is also essential because then only the website will live infront of
the audience because it has happened with the lot of companies who does not post regular and as
result there website dead and consumers also forget about the company. So by posting regularly
company give the sign to the customer that they are still there in the market. The logo cost was

doubled for the company because they had hired another designer because the work of previous
designer is not liked by the company so in that case company should have seen the sample work
of the designer previously only before appointing.
Project Performance against objectives
The objectives of native bush spices are to increase the sales in the next three years and also
increase the brand awareness so that more people can come to know about the company.
Company also want to increase the product portfolio so that the demand of every customer got
satisfied by the company, and they do not loose any of the customer, and they also want to
expand in the international markets like Japan, Singapore, Hong Kong etc. but the delay on the
website has affected the expansion strategy of the company and which also decrease the sales of
the company and not increased sales got by the company as it was expected by them. Company
has an objective to increase the brand awareness through logo but the logo was not designed
according to the expectation of the company and here again it is seen that company's objective is
not being achieved.
Project Performance against outcomes
The biggest target of the company is to design a website so that they can increase there sales and
revenue so this target of the company is achieved as the website is now ready and also gone live
but company also targeted that the website will be completed in the agreed time but it did not
because of certain delays like the delay which is caused by the designer due to which the website
did not complete timely, some delays which is caused by the customer service officer and who
has make changes on the website and the delay from the logo designer and from the training. The
target of the company is to create awareness about the brand with the help of new logo but the
designer did not design the logo up to the mark and due to that company has appointed new
designer which has delayed the project and target of the company.
Project Performance against outputs
The main aim of the company was to launch the website on time so that can help in increasing
the profits and sales and can get output from the website but that did not happen as expected by
the company because of some delays which was listed above company is not able to launch the
website on time. This also affected the global expansion of the company as the company want to
expand internationally in the countries like Hong Kong, Singapore with the help of their website
and want to generate good revenue which is the effective output but did not able to achieve as the

website was not designed by the designers on the agreed time. Company has expected from their
administrative staff for good performance, but they are not able to deliver so because no training
is given to the administrative staff by the company.
Project Performance against budget
Cost area Estimated cost (A$) Actual cost (A$)
Photographs 2500 3500
Logo design 4000 8000
Web site development 15000 20000
Web site content 6000 7000
total 27500 38500
The estimated cost of the project was 27500 but the actual cost is 38500, this is because the logo
design cost got doubled to the company as the logo designer who has designed the logo was not
liked by the company, so they higher new designer which has increased the cost of logo and
doubled it and the cost of website development was estimated 15000 but raised to 20000 this is
because there was delay on the website by the designers and also from other officers of the
company which increases the development costs.
Lessons learnt
The project management was not done properly as it is seen that the project was not managed
properly because it causes a lot of delays from the internal and external members of the company
and to ensure the quality company needs to provide training relating to the website maintenance
to their employees but no training is provided by the company to the administrative staff. Learnt
that time is very important if wanted to achieve the objective and here time is not given much
importance which has caused delay in achieving the objective.
Email to operations manager
to: [e-mail]
cc: [e-mail], [e-mail]
Subject: summary of the website project.
Dear sir/mam,
As per the discussion the website is live now and also got positive feedbacks from the
staff regarding the website but the website did not design as per the estimated time as because of

the delays which is caused by the website designers who were not able to finish the designing
work on time, additional delays caused by the customer service teams who has made changes in
the end and the logo was also not designed as per the company's expectations by the designer so
the designer has changed and appointed new one which has increased the actual costs from the
estimated costs. Due to such delays the objectives of the company has also not achieved on time.
Yours sincerely
John evason
Assessment task 5
Project reflection
1. How often project financials reviewed and re forecasted if required?
The project financials should be reviewed every week and should also re forecasted every week
as if both the things which include reviewing and re forecasting happened every week then the
chances of over budget of the project will be lesser, if the budget is increased very much then
what it has estimated, then it may cause financial mess. Timely Financial review will also help
the organization in achieving the growth and the revenue they had planned.
2. What level of overrun is acceptable and what is not?
10% of the budget overrun is acceptable and is easy to correct as compare to 50% of budget
overrun. It is accepted as the increase in the budget of 10% is easily manageable by the company
because this is known by everyone that projects go out of budget, no project got completed at the
estimated time but if the project budget increase by 50% or so then it is the danger situation as it
shows that the finance team has not calculated budget at the way they should have been
calculated.
What type of lessons learned should be documented?
The good or bad both lessons learned should be documented as the lessens which are learned
should only focus on the mistakes which are made, the good things which happened in the
projects should have also documented along with the bad things. Otherwise, it may happen that
those decisions which has helped the project to get successful can be even lost and then would be
bad to forget about all the mistakes which have been made and it is very important the project
team should recognize that what is working and should use those techniques for the future
projects. As a result, it says that the positive things which had happened during the project
should be remembered and noted so that can refer in future and also noted the negative things so

that in the future one will not repeat the mistakes and avoid doing that process which causes
delay in the project.
4. What is the best time to capture lessons learned from project and why?
At the moment when the project is happening is the best time to capture the lessons learned, even
the people are very busy when the project is happening they are busy in working on the project.
So, one of the team members should capture the important items which at the end of the project
resulting in lessons learned. So items should be documented right after they have happened
because if it has not documented their only then people can forget about the work they had done
and also forget about the issues which was occurred and allocate the problems and solving those
problems timely are very important as it prohibits all the misshapenning during the project.
Lessons which are learned should be based on true experience but not making any fake story.
5. Who should provide inputs into lessons learned?
This is the responsibility of project manager to provide inputs into learned lessons but it is even
said that everyone should be aware about the projects so that they are able to give ideas and
opinions into the leaned lessons. If the company want the success of the project then it is the
collaborative efforts which include efforts of the manager and the team members. Lessons
learned of project management should be recorded on regular period so that can be involved in
the weekly and monthly processes. If the responses is provided by the team members then the
project manager will be happy, and he or she will also get help in making the project more
successful.
6. Should project lesson information be sorted. Explain the reason?
If the information is gathered or collected or revised then it should be necessarily published so
that those people who are in the project must be aware about the lessons learned which can be
positive as well as negative. It is also necessary to sort or preserved the project lesson
information so that it is helpful for the organization and to the teams also if in the future similar
projects comes so, by referring the old sample new project can be done easily and also it will
take less time. If the lessons are not learned from the previous projects then again in the new
projects also same problems have to be faced which has faced in the previous projects.
7. Give three reasons why lessons learned may not be documented?
The three reasons are: lack of time, lack of resources, lack of clear guidelines around collecting
the information. The deadlines for the project is very small so it is very difficult to document the

lessons learned. Moreover, the resources which is providing in completing the task sometimes
are also not sufficient so already there is lack of resources while performing the task then how
the documentation of the lessons learned can be done. It even happen that guidelines which is
provided by the managers of performing the task is not clear about from where the information
has to be collected so in that case capturing the learned lessons are very difficult.
8. List three areas which would be useful to include as part of lessons learned.
The three areas which should be included in the lessons learned are: problem solving/ issue
resolution processes, risk identification and management and other information which can help
other projects team members. If once the problem solving techniques are identified then it will
become very easy for the future projects if similar project comes, risk identification is also useful
because if in the new project risk is identified previously only then it can save the time.
9. What is the purpose of the project audit and when it should be conducted?
The purpose of the project audit is it provides the chance to cover all the issues and challenges
which comes while doing the project. Project audit is also helpful for the project manager,
sponsor and team which tells them that what is going in the project and where there is the need
for the improvement so that timely project get completed. The project audit can be conducted at
the mid way or at the conclusion of the project.
10. Explain the three areas of the in depth research which could be undertaken as part of the
project audit?
In depth research should be conducted while doing project audit because it access the problems
and concerns in deeper so that the root cause of the issue can be identified, conducting the
research interviews with the project sponsor, members or managers to identify all the issues,
opportunities or concerns which had happened in past or can happen in the future and
identification of the lessons learnt which can be helpful in improving the performance of the
future projects.
Email to assessor
to: [e-mail]
cc: [e-mail], [e-mail]
Subject: summary of the content.
Dear sir/mam,

In the attachment it has given answers of all the questions which are like when the project
financials should review and what amount of overran is acceptable and what lessons learnt
should be documented and what is the time to capture the lessons. Giving reasons that why
lesson learnt are useful and what is the purpose of project audit and why in depth research is
important in project audit.
Yours sincerely
Maria Jonas
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