Manage Personal Work Priorities and Professional Development

BSBWOR501 Manage
Personal work priorities
and Professional
Development
Table of Contents
INTRODUCTION................................................................................................................................4
Task 1: Short Answers – Establish personal work goals......................................................................4

. In your opinion what leadership style/s do you believe is the most appropriate for your
business? .........................................................................................................................................4
What ethical behaviours should you demonstrate if you want to be a positive role model?...........4
Using your chosen smarter goal in Q3, apply your personal goal to a large brokerage firm or
agreement you have with an aggregator for your performance and their overall requirements and
objectives. Complete the strategic, tactical and operational plans which should align with team
and organisational plans. Using your SMARTER goal, explain what each of the following plans
might include...................................................................................................................................6
Explain the steps in a performance appraisal process. ....................................................................7
TASK 2 ................................................................................................................................................8
1. Using understanding of your job description or feedback from a recent performance appraisal,
select eight tasks that you believe you can use to improve your productivity and list them in the
priority matrix..................................................................................................................................8
2. The aim of this exercise is to improve your productivity. Who would you consult with in
regards to your priority matrix and why?........................................................................................9
3. Based on the feedback received through consultation, re-prioritise tasks in the following
priority matrix. If priorities remain unchanged, simply remove the matrix below and add a
suitable comment instead...............................................................................................................10
4. a) Did you improve your performance? ....................................................................................11
b) What documentation could you use to assist you with analysing this answer?.........................11
5. List three (3) types of technology that can use to improve performance. Explain what
functions each technology can be used for and how it can be used to improve productivity and
performance...................................................................................................................................11
6. Identify some contributing factors to workplace stress.............................................................12
7. What can happen if you do not handle stress correctly?............................................................13
8. List some activities or action/s you can adopt to maintain an appropriate work-life balance and
to alleviate stress............................................................................................................................13
Task 3 – Report...................................................................................................................................14
This activity requires you to complete a report on how you manage your personal work priorities
and professional development in your workplace.........................................................................14
CONCLUSION..................................................................................................................................15
REFERENCES...................................................................................................................................16
Books & Journal:...........................................................................................................................16
INTRODUCTION
Managing personal priorities and develop is crucial for achieving and increasing
productivity. This report comprises of two tasks with various questions related to priorities and

work as well as development and report session. It is necessary to improve use leadership styles and
improve productivity so that tasks are completed in efficient manner.
Task 1: Short Answers – Establish personal work goals
. In your opinion what leadership style/s do you believe is the most appropriate for your business?
Ans.
In my opinion, Transformational leadership style is the best suitable style for the current business
this is because current business environment is changing continuously which also impacting the
business of brokerage where due to various changes within the environment the transformational
leadership style is best suitable because it is based on the changes within the business environment
which can be used for the benefits of the organisation. Transformational leadership style always
follows changes within the current processes which will decrease the chances of failure within the
operation and increase the productivity because of adoption of new techniques and innovative ideas
while performing business activities (Mabey, 2017).
What ethical behaviours should you demonstrate if you want to be a positive role model?
Ans.
For being a positive role model it is important to adopt the ethical behaviour within behaviour
of an individual so that different functions can be managed. in relation to the current business
situation the most ethical behaviour communicate effectively within the organisation so that a proper
communication can be maintained as well as production of unrelated information can be established.
This will also help in increasing the productivity because by the adopting effective communication
channel in behaviour this will directly impact on reduction of conflict and will save the resources
which increase the productivity and bring profitability (Kaipia, 2017). One more change within the
behaviour for bringing ethics is to take responsibilities for the work done. Taking responsibility for the
different decisions which are taken by me will help me in establishing a clear image in mind of
different individuals were working within the business as well as help me in improving my
relationships professionally with subordinates clients and suppliers.
1. a. Choose a goal from the list below that you would like to achieve as a Broker within your
first two years of operation.
 Settle $8 Million in loans
 Develop three new referral sources
 Win an achievement award for customer service
 To be the top performing broker within an established broking firm
Ans. Win an achievement award for customer service

b. Now write this goal as a SMARTER goal, using the table below to assist you.
Chosen goal Win an achievement award for customer service
Specific
For bringing specific in this goal I will try to improve my
interaction with different customers so that maximum customer
satisfaction can be derived.
Measurable
For measuring the performance within this goal I used to check
the feedback from the customer which will directly in able me to
identify the nature of customer as well as satisfaction level.
(Cooper, 2017).
Achievable
The above mentioned goal is achievable this is because for
improving the award for customer services there are no major
issues which should be handled as improvement in
communication and interaction customer will directly improve
the customer services.
Realistic
This is a realistic goal which can be achievable within the time
period of two years because by improving the services will
automatically get satisfied and will increase the sales.
Time-based This goal is effective because it is based on medium term wait 2
years are enough to achieve this goal.
Ethical
Yes this is ethical because it will improve the customer services
where customer can satisfy their needs as well as attracted toward
the product of organization for a longer period of time.(Anderson,
2017).
Reward/Re-
evaluate
The major award of achieving this goal is that profitability will
increase because effective customer services will attract large
number of customer and this will increase the profitability
because of higher sales.