Lead and manage team effectiveness

This report discusses the importance of workplace legislations, organizational systems, policies and procedures, and inclusive behaviors for diversity integration. It provides insights on managing effective workplace relationships, promoting diversity, and supporting diversity integration through inclusive behaviors.

Lead and manage
team effectiveness

INTRODUCTION
In an organisation it is necessary for leaders to build accountability in their enterprise and
managers have to take responsibility to create diverse working environment. Effective firms use
diversity to increase their cultural competence of workforce to enlarge their objectives. Diversity
in leadership is linked with large financial returns and establishes correlation with profits. It
provides additional benefits such as produce better solutions in complex problems and help to
build multi-cultural competencies within organisation. The effective way to promote diversity in
workplace is by embracing it and working to build an understanding. This report will guide to
identify workplace legislations by managing issues such as discrimination, equal opportunity
laws etc. It is used to understand policies and procedures for good relationships at working place.
This assist in classifying behaviours of leaders and employees with barriers involved in diverse
workforce. It also defines organisational policies which are in relation to workforce diversity.
Question 1. Research within the Australian workplace context and outline at least TWO
workplace relevant legislations that are essential for managing effective workplace
relationships. For the fourth column of the table, you could think of workplace issues
Legislation
name and
year
Legislation
Internet address
Purpose of the legislation Outline how any
Australian workplace
is affected by this
legislation
Employment
Legislation
https://
www.fairwork.gov.au/
about-us/legislation
Purpose of this legislation is
to provide fair work
environment to employees.
This act includes fair work
act, fair work regulations,
corporation act 2001,
freedom of information act,
privacy act and so on. All
these acts are developed
with the motive of providing
safe and healthy work
Each and every multi
national company
established in
Australia is following
employment
legislation. This act is
very important to
consider this
legislation and follow
all rules or regulation
for each and every
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environment. This
legislation act helps in
providing guidelines to
companies in order to
provide fair rights to
employees. Employment
legislation is very important
for all employees working in
organisation as it helps in
providing fair work
opportunities.
company.
Equal
opportunity
act 1987.
https://
definitions.uslegal.c
om/e/equal-
employment-
opportunity-act/
Equal opportunity
legislation was developed
with the motive of fair and
equal opportunities to
employees within
workplace. This act was
developed with aim of
reducing discrimination and
racism within workplace.
Equal employment
opportunity act covers
discrimination as well as
harassment, bullying etc.
This act is very helpful in
providing fair remuneration
and work opportunities
irrespective of religion,
gender, culture, cast, colour
and so on. Through this act
each and every individual in
This legislation is
followed by approx
3000 – 4000
companies of
Australia. Companies
have to follow these
rules and regulation of
equal opportunity act
in order to provide
equal and fair
opportunities within
workplace. This act
helps in building
strong relationship
with employees and
gain loyalty. This
legislation play a
crucial role in
effective and efficient
working in
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workplace needs to be
treated with kindness and
respect. Employees working
at same designation will be
providing same and equal
work opportunities as well
as same amount of wages.
This legislation focus on
anti discrimination, equal
opportunity, employees staff
fairly
organisation.
Question 2. Explain with your own understanding how organisational systems, policies and
procedures can support good workplace relationships especially on the following matters.
Workplace matter Explanation on how organisation systems can support on these
matters?
Interpersonal Interpersonal tools are tools which people use in order communicate
as well as interact with individual within an organisation.
Interpersonal skills includes verbal, non verbal communication,
listening skills, negotiation, problem solving, decision making and so
on. However, through this skill only the overall productivity is
enhanced to a great extent. Better relationship within the work place
is created through interpersonal skills this because coordination
between employees is witnessed. These skills of employees play a
crucial role in effective and efficient working within organisation.
Moreover, interpersonal skills enormously helps in creating several
opportunities for expansion of business and further aims that
satisfying client of respective organisation. This helps in showing
empathy and understanding towards other employees as well as
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helping each other in order to achieve desired goals.
Styles There are several leadership styles which can be inherit by leaders of
respective organisation in order to effectively handle all business
related activities with proper efficiency. Furthermore, it is prime
responsibility of organisation to understand needs and desire of
respective organisation so that best fit leadership style shall be
adopted. Through adoption of leadership style accomplishment of
business objective is done. There are different leadership and
management style followed within organisation. These working style
play a very important role in determining success of organisation.
Each and every organisation chose different leadership style in order
to influence and motivate their employees. Effective working style
followed by employees will support organisation in achieving goals
and objective of organisation.
Communications Communication refers to a process of conveying information or idea
from one person to another. This is one of the major concern within
workplace as most of the work is depended upon communication
system of organisation. There are different types of communication
such as oral and written communication, listening, public speaking,
adaptability, body language as well as facial expression. Effective
communication is very essential part of organisation as not function
or activity can be conducted without it. A proper communication
system will support effective and efficient functioning of workplace.
Written communication such as emails, memos, notes etc. will helps
in reducing the chances of miscommunication or misunderstanding.
This will leads to providing proper command or order as well as
delegation of task to employees. This type of communication will
leads to decrease any confusion and employees can timely finish
their task. A proper communication within workplace will increase
productivity and profitability of organisation.
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Workplace
Consultation
Workplace consultation refers to developing or creating an effective
consultation mechanisms within workplace. This is very helpful in
influencing healthy and safe work environment their employees
actions. Workplace consultation will help in reducing workplace risk
by making sure about health and safety control measures within
organisation. This will leads to improve productivity of workplace
as employees are working with grater cooperation and collaboration.
Workplace consultation support organisation in take better and
informative decision. This will support organisation in cope up with
difficult situations and problems. By this smooth functioning of
organisation tasks and activities can be conducted which will directly
affect workplace in a positive manner.
Cross Cultural
Sensitivity
Workplace or organisation have to be cross culture culture sensitive
in order to embrace diversity within organisation. Culture sensitivity
refers to attitude of accepting different religions, ethnicity,
nationality, culture and beliefs of employees working in organisation.
In a workplace different with different attitude, religion, area etc.
This will help company in increase new and creative skills set within
organisation as employees with different culture will be different
from other. This play a major role in embracing diversity in the
workplace. Organisation which have employees with different
cultural background and frames of references will use different
techniques and style of working to achieving desired goals of
organisation. Cross cultural sensitivity will create positive and
friendly work environment within organisation.
Industry Networking Industry networking can be define as different and important
networks within same industry of organisation. Networking is helpful
in establishing long term and mutual relationship with people and
organisation. It is very important for a company to develop an
effective industry networking relationship. By this organisation can
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develop strong relationship as well as strengthen its business
connections. Industry networking will help workplace in getting
more fresh ideas and access to many opportunities. Company can get
better suggestions and ideas from its networks as well as it will
support organisation in dealing with difficult problems.
Resolution of conflict at
work
Organisational conflict is basically a discord which arises when
interest and value of individuals are incompatible. Moreover, it is
responsibility of organisations to significantly handle conflicts
situation so encourage employees to work with full efficiency in
order attain desired business objectives effectively. Proper channel of
communication might be followed in order to actually understand the
reason behind conflicts. By resolving conflicts, it will help
organisation in providing positive and health work environment.
Employees working within workplace will be able to working in
effective and efficient manner. When there is less conflicts in
organisation, employees can completely focus on their work as well
as timely complete their task.
Question 3. Refer to the “Diversity and Inclusion” article linked below (click the icon) and
describe in your own words how inclusive behaviours from leaders and employees in an
organisation can support diversity integration. Describe at least FIVE types of behaviours.
600
Question 4. Provide four examples of barriers to inclusion in a diverse workforce and address
these four barriers with your own strategies.
Example of the barrier to inclusion and
diversity
Your strategy/action plan to address the
barrier
Communication barriers: Communication is
the biggest challenge within organisation and
at same time it is most important also in order
to convey information and idea to other. When
In order to deal with communicate barrier
workplace have to develop various strategies
and action plan. Company can should try to
eliminate difference in perception and use
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employees within workplace are not able to
communicate effectively it will leads to
creation on confusion and misunderstanding as
well as delay in task completion.
Communication act as a barrier is growth and
diversity of workplace.
simple language while communicating. Simple
organisational structure will leads to ease in
communication. A proper feedback will help
other to gain better understanding about task as
well as positive feedback will motivate
employees.
Resistance to change: This is a barrier to
assimilation of diversity within workplace.
When employees are not ready to adopt and
accept new techniques and process,
organisation can not change and grow.
Resistance to change will directly affect
diversity of workplace in negative manner.
Acceptance and adoption of changes are
required in order to grow business.
Strategies or action plan to overcome
resistance to change barriers includes creation
of a proper structure of a team which helps in
maximizing potential of employees. When they
have capabilities and potential they can
effectively deal with new changes. Company
should set achievable challenges for motivating
employees.
Lack of funding: When there is financial issue
within organisation it can be consider as a
barrier to inclusion and diversity. Funding is
very important to effective and efficient
function of organisation. Without proper
finance no organisation can work smoothly and
achieve its desired goals.
Lack of funding barrier needs to be resolved
for inclusion and diversity of workplace.
Action plan and strategies to deal with lack of
funding and finance in organisation is to
organise and prioritize needs and requirement
in effective manner. Company should properly
manage their funding and spend where its is
most necessary. Organisation should
determine where fund are more required and
use it in appropriate manner.
Less employee involvement: Employee's
involvement is necessary for inclusion and
diversity of workplace. They are responsible
for conducting business activities in such a
way that organisation achieve its goals. When
There are various strategies for increasing
employees involvement in within organisation.
Strategies for this includes giving attention and
importance to employees as well as their ideas
or suggestions. Company should provide
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organisation is not involving its employees in
decision-making, it will be barrier in growth
and diversity of organisation.
training to their employees so that they feel
motivated and involve within workplace. By
taking feedback from employees organisation
can involve them with its work process.
Question 5. With your own understanding, explain how the following organisational (or find a
policy of another organisation) policies linked below relate to workplace diversity.
Organisational
Policy
Sample policy of an
organisation (link)
Purpose of the policy Your explanation to
how the organisational
policy relates to or
affects workplace
diversity
Recruitment &
Selection
http://sydney.edu.au/
policies/showdoc.aspx?
recnum=PDOC2011/120
&RendNum=0
The purpose of
recruitment and
selection policy is to
attract and hire
employees which have
required quality and
capabilities to perform
given task. This policy
was developed with the
motive of attracting
outstanding staff
member within
organisation who can
contribute effective to
global reputation of
company.
This policy is very
helpful in increasing
productivity and
profitability of
organisation. Through
this recruitment and
selection policy
company focus on
hiring right skill set
who can effectively
company required tasks.
This policy will be very
helpful in providing
proper recruitment
planning as well as
developing right hiring
strategies in order to
increase diversity
within organisation.
This recruitment and
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selection policy will
leads to bring different
type of employee
irrespective of their
gender, race, religion
age within organisation.
Performance
Management
https://
www.nab.com.au/
about-us/social-
impact/our-people/
performance-and-
remuneration
The purpose of
performance
management policy is to
evaluate performance of
employees though right
and fair methods.
Performance
management is a
process which helps in
determining
contribution of each and
every employees within
organisation. So this
policy helps in
providing guidelines in
order to use correct
approaches for
measuring performance
of employees.
This policy play a major
role in providing right
and fair opportunities to
each and every
employees. This is very
helpful in identifying
and analysing
contribution on all
employees in respect of
set goals and objectives.
Fair remuneration is
provided to employees
as per their work
performance. This
policy affect
organisation in positive
way as fairly
performance
management and
remuneration will
motivate and retain
employees for longer
time period.
Code of Conduct https://
www.wesfarmers.com.au The purpose of this These code of conduct
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/docs/default-source/
corporate-governance/
code-of-conduct---may-
2015.pdf?sfvrsn=10
code of conduct is to
develop and maintain a
proper standard of work
and behaviour within
organisation. This code
of conduct states that
organisation is
committed to making
consistence in
economic, social and
environmental
contribution. This can
be done thorough
principle of honesty,
integrity, fairness and
respect. Each and every
member of this
company such as
directors and employees
are responsible to
follow all acts related
to code of conduct.
is very helpful in
maintain positive work
environment and
friendly culture within
workplace. All
employee are treated
equal as they have to
follow all acts of code
of conduct. Employees
will value all rules and
regulation of
organisation as well as
work according to it.
Organisational decision
making will be affected
in positive manner by
these code of conducts.
All employees will
behaviour motivated
towards achieving
desired goals and
objectives of
organisation.
CONCLUSION
From the above report it can be concluded that managing and leading a team is a very
difficult as well as important task. In order to manage effective relationship within a workplace,
company have to follow various rules and regulations. There are different legislation related to
employment, discrimination, privacy, equal opportunities and so on. It is essential for
organisation to understand system, policies and procedure which support good relationship
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within organisation. Company have to deal with various barriers which are affecting its growth
and diversity.
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