Managing People and Performance in BUNI Travel: A Recruitment and Development Plan

People and Performance

Table of Contents
INTRODUCTION ..........................................................................................................................2
TASK...............................................................................................................................................3
Job description and person specification.....................................................................................3
Job advert....................................................................................................................................5
A plan outlining recruiting strategy............................................................................................6
Three-month staff development plan..........................................................................................7
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
People in a workplace or a business organisation are the employees or the staff members
are referred to that essential part or element of that business organisation or entity. It is the
responsibility and duty of the owner or business manager or leader of the team to look on
employees and also on their performance that will result their efforts towards the achievement of
business predetermined goals and objectives in the future with greater revenues and profits
(Armstrong, 2020). Managing people and their performance is the important for organisation as
it is the most pivotal role that a HR manager or the team leader performs in any business
organisation. They are involved in all the HR process that starts from recruiting, selecting of
right candidates, training and developing of old and new employees, compensating, rewarding by
financial and non-financial rewards and incentives, deploying and so many other activities. They
are the foremost people or staff members that deal with employees and workers of a business
organisation. The following report is based on discussion about the BUNI travel that is a travel
agency in UK (Van de Ven, et. al. 2018). This business organisation is looking forward for
recruiting and selecting a new business travel consultant to start working in their business
organisation of travel agency. Various documents are also discussed within this report, such as
job description, person specification of that travel consultant, job advert, a plan that is going to
demonstrate the recruiting strategy of the company along with the three-month staff development
plan in the agency.
TASK
Job description and person specification
Job description: Job description is known as the written document that describes and
states the different tasks, duties, along with qualifications or responsibilities that are required for
a job, that is based on the aggregation of a job analysis (Grover, 2021). It helps the employer in
the recruitment process to avail and attract and convey different candidates for the job profile
and also for need of job. This is also used for evaluating the employee’s performance in
performance management.
Job Description

Job Title: Business Travel Consultant
Reporting To: HR Manager
Job Description: Advising and consulting customers and clients that are all travelling all
around the world.
Duties and Obligations:
 To provide relevant and completely required information and data and beneficial
holiday schemes and travel materials to travellers.
 Organising travelling with different facilities that include accommodation, tickets and
transportation from beginning to end.
 To look for needs and wants of clients and giving them proper advise about appropriate
travelling packages to them.
 Doing proper research about different destinations in the world and different modes of
travelling regarding prices, weather conditions and all other relevant data and
information.
 To collect deposits from the clients, along with balances.
Qualifications needed:
 High school diploma degree required.
 Qualification in tourism field.
 Travelling experience.
 Top-notch interpersonal skills that include empathy, respect and great communication
skills.
 Computer literate knowledge, with professional skills and knowledge about desktop
research.
 Greatly experienced agent as a travel consultant.
Person Specification: A person specification is used in stating the profile that is made
for a skilled and qualified candidate, who is required to fill the job. It consists of knowledge and
skills that are required in performing for the job (James, et. al. 2020). Hiring the right
candidate is necessary for business organisation so the employer cannot hire someone whose
skills are not needed or do not fit according to the job profile and this only gives untrue
aspirations to the candidate resulting in the downfall for both employee and employer in the end.