Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1...........................................................................................................................................1 P1 Different types and purpose of organisations....................................................................1 P2 Size and Scope of different types of organisations...........................................................3 TASK 2...........................................................................................................................................5 P3 Relationship between different organisational functions and their link with organisational objectives................................................................................................................................5 TASK 3...........................................................................................................................................8 P4 Positive and negative impact of macro-environmental factors on business operations....8 TASK 4..........................................................................................................................................10 P5 Internal and External analysis of specific organisation in order to identify strength and weaknesses...........................................................................................................................10 P6 Interrelation of strength and weaknesses of macro environment element on a company11 CONCLUSION..............................................................................................................................14 REFERENCES..............................................................................................................................16
INTRODUCTION Business environment is a combination of all individuals and various other factors which affect overall business performance and it's sustainability(Crane and Matten, 2016).There are several factors like suppliers, government, consumer group, competitors, economic conditions, technology and various other institutions that affect functioning of business. .Present study has been conducted on, European Metal Recycling which is engage in supplying of resources by recycling scrap metal. This company is a World's leading metal recycler and offer their services to local independent. This organisationcan become client of Yorkshire Bank which operate therefunctionsasaloan,mortgageandotherbusinessservices.Accordingtoscenario, discussions have be made on different types of enterprises in London.This bank was established in the year 1859 and headquarters in Leeds, England. This report defines overall scope of organisation their interrelationship with other organisation department. Internal strength and weakness of business and positive and negative impact of macro environment upon business functions is discussed in this project. In addition to this, different types of organisation with their legal structure are also examined. TASK 1 P1 Different types and purpose of organisations There are various organisations like public, private and voluntary that are established with different aims and objectives(Gharajedaghi, 2011).All these organisations are divided into various factors like size, scope, workers and company turnover. In this regard, three major business structure are briefly described below: PUBLIC ORGANISATION Public organisation is an essential part of country economy and are controlled by central, state and local government bodies(Vaiman, Sigurjonsson and Davidsson, 2011).There are different types of public sector organisations like, departmental undertakings and government companies that aims towards satisfying consumer demands. Companies in public sector mainly focus on serving interests of general people rather than generating more profit. In this context, chosen public organisation here is Crown Prosecution Service which is a public prosecution agency. 1
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Purpose Public Organisation:Crown Prosecution Service organisation purpose is to conduct criminal prosecutions in England and Wales. This organisation provides their services as a legal adviser to police and other investigative agencies. This organisation functions their activities in Secondary sector as they take raw information that are generated by police and then advise them further(Yu, and Ramanathan, 2013). Legal Structure of Public Organisation: Legal structure of crown prosecution services is of higher level. In their organisations all process of examining police evidence anddecide where to take criminal proceedings are done by few people who occupy next tier hierarchy. In this organisation few number of superiors exist. It helps in making effective decisions and formulate plans accordingly (Meiners, and Edwards, 2014).This methods is suitable to communicate and share task effectively in order to generate efficient results.. PRIVATE ORGANISATION Organisations that are comprised in this sector are owned and controlled by individuals and groups(Chetwood, 2014). Companies in this sector mainly run their business functions to make profit and raise funds. Some examples of private sector business are sole traders, partnerships and franchises. In context with this, company which is chosen here is European Metal Recycling which deals in providing ferrous and non-ferrous metal recycling services. Purpose of Private Organisation:European Metal Recycling limited is global leading metal recyclers, they provide total waste management by converting scrap metals into best effective products and services. Main purpose of this organisation is to save environment by providing effective environmental consultancy through services provided by them. Legal Structure of Private Organisation: Legal structure of European Recycling is in which business owner occupy top position and their structure is like pyramid. In this structure top executives have highest position and middle level manager have mid position. In European recycling their managers take effective decisions and then formulate appropriate strategies. In this organisation vertical chain of structure follows which help to effectively communicate plans and policies.. Voluntary Organisation These are non-profit organisation that are mainly established to deliver welfare services to local communities(Gharajedaghi, 2011).Companies in these sectors did not work to generate 2
profit but to provide basic necessities services to populations. In this context, organisation chosen here is Oxfam , which is an charitable organisation and aims to alleviate global poverty. Purpose of Voluntary Organisation:Main purpose of Oxfam, is to erase global poverty. This organisation provide relief to people who are facing poverty and injustice. They provide various tools to people and help them to become self- supporting(Zsambok and Klein, 2014).They perform their functions in primary sector as they gather raw material like food products and clothes, pack them and deliver it to people who are in need. Legal Structure Of Voluntary Organisation: Voluntary organisation legal structure consists of unincorporated association, trust, community interest company, industrial and provident society. A trust: In a trust people work in order to manage and provide effective fund to do welfare of a community. In this trustees are the person who are liable for contract that are set on the behalf of trust. An Unincorporated association: It is a collection if individual in this there are no such legal existence. All legal proceeding that are taken are basically on the behalf of groups. P2 Size and Scope of different types of organisations Businessenvironmentissumtotalofinternalandexternalforcesthatinfluence functioning of business structure. Different dimensions of a business organisation are depended on different factors(Gilboy, 2016).Every organisation has different size, scope and structure and have certain purpose to accomplish their goals and objectives. Structure of different organisations are briefly described below: a) Private Organisation:These organisations are owned and controlled by individuals or group ofindividuals and aims towards achieving high profit. They deliver products and services by evaluating consumer needs and requirements. In relation to this, European Metal Recycling is being chosen over here in private sector. Background:European Metal Recycling Limited was previously known as Nobledrift Limited. They changed their name to European Metal Recycling in the year 1994. This company was originally incorporated in 1994 and are Warrington United Kingdom based organisation. 3
Product and Services:European Metal Recycling limited offer metal recycling services like, products related to steel, cable granulation and mixed copper granules. They provide services related to turning of scrap into best recycled products(Türetken, 2011). Size:Company is having wide area of servicing and employs approximately 4500 people at 180 geographical locations across the globe. Vision:European Metal Recycling vision at recycling scrap metal to preserve and supply resources. Mission:Company have remarkable mission that is to provide best quality recycle products and become most reliable and financially strong market leader. They have magnificent thought that is to grow even in extreme difficult economic situations and keeps on saving environment by providing effective corporate social responsibility. Objectives:European Metal Recycling main objective is to find different ways to improve and keeps on adding value and do right things for their employees, customer and environment. Structure:European Metal Recycling has 1800 offices worldwide and it is one of the leading and respected sector in United Kingdom. b) Public Organisation:Public sector organisations are owned and controlled by central, state or local government (Yu, and Ramanathan, 2013).They provide their services in order to satisfy consumer needs in effective manner.Crown Prosecution Service organisation is a principle public prosecution agency. They conduct criminal prosecutions in Wales and England. Background:In the year 1962 Royal Commission to set up independent prosecution department to avoid same officer to invest and prosecute cases. So in 1986 Crown Prosecution Service established and starts operating their functions as a legal adviser. Products and Services:They deliver legal advice to police and other investigative agencies. Size:Company manages more than 800,000 prosecution and have ample of 6,900 staff and 2,900 solicitors and barristers. Vision:Crown Prosecution vision is to be independent and fair. They respect their colleagues and public and set their clear standards about services. 4
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Mission:Missionofthisorganisationistobehaveprofessionallyandstrivefor excellence. Objectives:Main objective of this organisation is to work as one team and seek new and better modes to deliver effective services to public. Structure:Crown prosecution works in partnership with courts, home office, police, ministry of justice and various other agencies. In addition to this they have diverse workforce locally and nationally. c) Voluntary Organisation:These are non-profit organisation that are mainly established for society welfare. In relation with this, Oxfam is chosen over here in Voluntary organisation.Mission:Oxfam mission is to tackle and challenge root of poverty causes and create various solutions for the same.Vision:Oxfam vision is “ World without poverty”. They aim to enhance effectiveness of locals by assisting them to develop their structures.ProductsandServices:Organisationmainlyfocusondevelopmentworkand humanitarian work. They perform activities by providing medical care and ventures to benefit locals.SizeandScope:Oxfamismainlyaconfederationof20independentcharitable organisations that focuses on eradicating poverty and provide extensive services to locals worldwide. Objectives:Organisation most important objective is to eradicate poverty globally and bring moment for change and empower people in order to make them self dependent. TASK 2 P3 Relationship between different organisational functions and their link with organisational objectives Everyorganisationhasseparatedepartmentwhoperformtheirbusinessfunctions effectively(Zeng and Duan, 2012).Despite of having different functions purpose of all these departments are same that is, to achieve growth and increase sustainability and profitability of business unit. It is bit easier to establish any business, but it is much tougher to maintain its sustainability.In this regard, it is important for chosen organisationEuropean Metal Recycling 5
to perform their business functions like finance, marketing and human resource effectively to increase their profit. Relationship between different organisational functions inEuropean Metal Recyclingare mentioned below: (Source: Organisational Chart, 2019) Marketing Department:Marketing is related to conducting research and promote goods andservicesinamarketplace.Marketingincludespromotinggoodsandservicesina marketplace in order to attract attention of consumer and increase profitability of a company. It is essential for marketing manager to implement extensive techniques and formulate appropriate plan. This will benefit employees in marketing department to conduct their research in effective manner.It is important forEuropean Metal Recyclingmarketing department to perform their functions closely with other department to ensure stability in business operations(Türetken, 2011). For instance, in this organisation marketing department need to perform their activities relatively with production department in order to make sure that effective research is planned accordingly to satisfy present and future consumer needs. Marketing department can set deadlines so they can get finished products as soon as possible to gain competitive advantages. Human Resource Department:Human resource deals in recruiting right candidates for right job. Human resource department is a backbone of every organisation as it provides 6 Illustration1: Organisational Chart
effective employees which is the key source of company growth and productivity. In relation with this,European Metal Recyclinghuman resource department is inter related with other department to ensure growth and stability. For example, HR department helps marketing team to find out various tactic in branding and promoting. They help production department in order to come up with innovative and new products ideas and set effective production targets. This will benefit organisation to increase their quality of products(Türetken, 2011). Finance Department:Major function of finance department is to provide financial security and stability to business organisation. Finance department is known as blood of any organisation to operate their business activities smoothly. In relation with this, it is essential for European Metal Recyclingfinance department to closely relate with other departments in order to find out any kind of budget and financial need related to promotion, research and distribution. For instance, finance department in this organisation is inter related with marketing department to examine funds required by them to perform their branding and promotional activities(Saleem, 2017). They also need to ensure that all departments in the organisation perform their work within allocated budget. This will reduce wastage of unnecessary cost and firmly promotes organisational profitability. Hence, in order to maintain effective sustainability and create proper working chain in a company business structure it is essential for managers to evaluate and make appropriate plans. It is also necessary for them to formulate and examine needs and wants of every department. Thus, by keeping an update about each and every requirement of different department prevailing in organisation management can ensure their remarkable productivity and growth(Wack, 2017). This will not only benefit organisation to increase their profitability but also help employees to enhance their job performance. In Crown Prosecution Service horizontal structure are follow by their management(Yu, and Ramanathan, 2013). In this structure top level executives are on higher authority and mid level executives are on middle level. InEuropean Metal Recycling their management follow vertical structure in which top position is taken by higher one. In addition to this, there structure are of pyramid form that facilitates effective communications and efficient decision making power. 7
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TASK 3 P4 Positive and negative impact of macro-environmental factors on business operations In order to satisfy consumers and expand area of services it is essential for Yorkshire Bank to determine their internal and external factors. Evaluation can be done with the help of PESTLEthat are firmly described below: POLITICAL FACTORS:Political factors includes rules and regulations made by government. It is essential for managers to address various laws made by UK government and make decisions that are in accordance with country's rules and regulations(Zsambok and Klein, 2014). Positive Impact:The government of UK is stable. This reflects that the companies operating in UK benefit from the uniform policies and laws of country. Yorkshire Bank can take advantage of stable political conditions to gain high competitive stake in marketplace. Negative Impact:Being a financial institution, government regulations are very strict with respect to the financial activities that take place within Yorkshire Bank. Thus, even a slight variance in desirable and actual working manner becomes harmful for the bank. ECONOMIC FACTORS:Economic factor can help or hinder business organisations to achieve their objectives. Consumer behaviour, banking, employment factors and interest’s rates are some of the economic factor that affect business functioning of companies in United Kingdom. Positive Impacts:UK government have stable conditions which results in effective borrowing and lending rates. This will benefit Yorkshire bank to perform their functions smoothly.Thiscountry is economically strong and people have balanced standard of living then it will make population to buy various goods and services. This will automatically increase company sale and comparatively results in enhancing their profitability(Türetken, 2011). Negative Impacts:Economic crises and decrease in buyer’s power of purchasing results in adversely affect in business productivity rate. So, to deal with this, Yorkshire bank should accordingly decide its rates. SOCIAL FACTORS:Social factors can impact on overall business functioning. Some of these factors are, economic, environmental, technological, legal and ethical. Positive Impact:By taking care of society cultural belief system and their customers, company can increase their brand image. Also, by adopting ethical practices, Yorkshire bank can ensure its sustainability in long run. 8
Negative Impact:Being a financial institution, it is required that Yorkshire bank indulge in CSR activities as required by statute. If in future bank doesn't follow CSR activities then it results them in a negative way(Zsambok, 2014). TECHNOLOGICAL FACTORS:These are externally generated changes in the area of technological process. Technological factors can negatively or positively affect business function (Meiners and Edwards, 2014). Positive Impact:With rapid advancements in technology in UK, Yorkshire bankcan increase their quality of productions and functions nationally and globally. Negative Impact:As technology is dynamically changing in current scenario. So, in order to implement various new technology lot of cost is required by organisation. So to deal with this, company should prepare an action plan or a budget. ENVIRONMENTAL FACTORS: This factor can affect any type of business whether it is small and big operating business unit. This factor can collectively impact on functioning of business. Environmental factors include risk in climate change, geographical change in location and socio culture change. Positive Impact:Yorkshire bank use eco-friendly structure in their business organisation, for example- furnitures and machines to preserve environment. Negative Impact:Climate change and frequent frequent change in geographical locations can affect performance of employeesof this bank. LEGAL FACTOR:As competition in market is continuously increasing, it is essential for Yorkshire Bank to abide all legal laws and regulations laid down by government in their particular area of working. This will help them to start their business in new market segment. Positive Impact:Bytimely taking care of every legal rule and regulation that includes employment safety and health safety act, company can benefit in creating a positive working environment.(Sekaran, and Bougie, 2016). Negative Impact:If Yorkshire bank doesn't keep itself updated with laws of UK then it may result in penalising their company for any misconduct. 9
TASK 4 P5 Internal and External analysis of specific organisation in order to identify strength and weaknesses Yorkshire Bank is an UK based organisation and deals in intensive range of services which includes financial services, commercial banking, marketing personal and other financial product and services (Vaiman, Sigurjonsson, and Davidsson, 2011). In order to identify strength, weaknesses, threats and opportunities of this firm, it is essential to conduct SWOT analysis which is briefly done below: STRENGTHOPPORTUNITIES Yorkshire is a trading division bank operating in England. Thisbankingunitishavingstrong balancesheetwhichresultsinhigh capitalization. Thisbankingdivisionishavingnet interest income up to 14.6% to 769 million euros. Yorkshire bank is having well trained and professional manpower that results in efficiency in services provided by them. Mostoftheirbranchesarefully computerizedandtechnically developed. Yorkshirebankprovidesonline banking facility to their customer in ordertoenhancetheirqualityof services. In order to train their employees in best suitable manner. Yorkshire bank have Yorkshirebankishavingvarious opportunities to expand their business operations by adding more geographical locationsinbothdomesticand international market. This banking unit can enable new and innovative factors in their technological aspects. Bank can grow their area of service in commercial banking industry. Yorkshire banking industry can expand their area of service. For example, they can open their new branches in rural areas (Meiners, and Edwards, 2014). Asthereisincreaseindemandof account opening, import, loan and life insuranceschemesbankcanexpand their services in various sectors. Therearelackofinvestment environment or culture in society. There is high growth in smart phone 10
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separate training centres. Financialpositionofthisbankis growing every year. userandsocietyisacceptingdigital media for various services. Yorkshire bank can increase awareness about their servicesondigitalplatformtotheir consumersinordertoincreasetheir productivity. WEAKNESSESTHREATS Al through Yorkshire bank is having high networking system but they are confined to less number of branches. High rate in employee turnover results in decrease in stability in their working environment. Yorkshire bank is having less exposure in global business as compare to other financial firms (Li, 2011). Mostoftheirbankingbranchesare situated in urban areas which hamper theirgrowthofservicesinrural segments. Brexitambivalencecanharm functioningofmainlyallbanksin United Kingdom. Regular advancement in Digitalisation continuously disrupt future challenges of Yorkshire bank. Government rules and regulations keeps onpressurisingnewcapital requirements for this bank. There is large amount of increase in online scams that results in difficulties to secure data of clients. There is high involvement of political parties in decision making process of banking sector. P6 Interrelation of strength and weaknesses of macro environment element on a company Every organisation those who are providing their services in order to satisfy needs and demands of consumer have to face challenges in both internal and external market. All those factors include in these market can hamper growth of these organisation and create numerous obstacles in their profit retention(Saleem, 2017). It is essential for every organisation whether it is small or large to identify their strength and weaknesses in order to effectively overcome them 11
andenhancetheirproductivityandprofitability.Inrelationwith,Yorkshirebankthis organisation mainly aim towards expanding their services and satisfy their consumers at its best. Mentioned below thee are an inter relational of strength and weaknesses of macro environment mentioned below: FACTORSSTRENGTHWEAKNESSES Political FactorsCompanycaneffectively increase their services also in commercialbanking industry.Asthereisless political interference in this sector they can expand area areaofgrowth(Zsambok and Klein, 2014). Governmentlawsand regulationscontinuously pressurise banking sectors in order to modify their lending rates,interestsratesand capital reattainment. Thereishigh indulgence of political partiesinbanking sectorofUnited Kingdom.Thiswill resultsincreating unnecessary obstacle in theirprocess(Saleem, 2017). Differentdifferent typesofgovernment laws can create various hurdlesinbanking processandsatisfying needs of consumers in best possible manner. Economical FactorsYorkshirebankishaving strong net income and they placeineffectiverankin tradingdivisionbankin United Kingdom. This will benefit them to increase in high capitalization. Financialpositionof Yorkshire bank continuously Qualityofbanking servicesprovideby themcandecreaseif there are any economic crises prevailing in any geographic location. Most of their branches arelocatedinurban sector(Tayur, 12
keeps on growing from past many years. This will act as a motivating agent for whole oftheirstaffand organisation. Ganeshan,and Magazine, 2012). So it isessentialfor Yorkshire bank to start operating their services inruralmarketto increasetheir profitability. Social FactorsBankcaneffectively enhancetheirareaof services as they have various geographicalsectorsto expandtheirareaof servicing (Türetken, 2011). Byimplementingvarious lawsrelatedto environmental and employee healthservicesbanking sectorcanincreasetheir brandimage.Thiswill resultsinenhanceintheir goodwill in external market. Brexitscepticismcan hamper the growth rate andorganisation functions in all banking sectorsofUnited Kingdom. Changeinconsumer prescriptionrelatedto severalbanking schemescanhamper Yorkshirebank activities. Technological FactorsAsthereishighrateof growth in technology users in smart phones unit, bank canmagnifytheirareaof services,withthehelpof digitalisationinonline bankingsectors(Gilboy, Some people have less exposuretowards technologyandsome havenegativeaspects about it. This can create obstacle in growth rate of Yorkshire bank. 13
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2016). Withtheadvancementin organisationnetworking system Yorkshire bank can highlyincreasequalityof theirservicesinboth national and global market (Li, 2011). Asthereare dynamically change in technologywhich requirelargecapital investmentto implement new develop networkintheir working sector. CONCLUSION In this report, conclusion is made on business environment which is a sum total of internal and external forces that affect overall functioning of business organisations. As business environment is dynamic, complex and uncertain it is important for business persons to recognise all forces and analyse their effect on firms.Main findings in this project is size, scope and structure of organisations that are wide and serves consumers effectively to gain competitive advantages in best manner. Along with this, present study proves inter relationship with different organisation functions in order to perform business activities smoothly. There are some negative impacts of macro environment on business operations in order to which it is essential for business organisations to find their strength and weaknesses to perform effectively. Hence, to gain more competitive advantage in marketplace it is essential for each and every business organisations to evaluate all internal and external factors and then develop effective strategies to achieve high growth and profitability. 14
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