Importance of Interpersonal Skills in International Business

Running head: BUSINESS COMMUNICATION
Business Communication
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1BUSINESS COMMUNICATION
Executive Summary
The report has thrown light on identifying the different interpersonal skills which play a
beneficial role in improving the business operations in a successful manner. The three aspects
which have been selected from interpersonal skills include questioning, feedback and the
listening aspects which is beneficial in improving the business operations successfully. The
listening approach is helpful in identifying the different requirements of clients and act
accordingly. After listening, there can be questions which will be beneficial in asking
questions as it will be appropriate for generating feedback.

2BUSINESS COMMUNICATION
Table of Contents
1.0 Introduction..........................................................................................................................2
1.1 Purpose.............................................................................................................................2
1.2 Limitations.......................................................................................................................2
1.3 Scope................................................................................................................................2
1.4 Methodology....................................................................................................................2
2.0 Listening...............................................................................................................................2
2.1 Explain.............................................................................................................................2
2.2 Analyse benefits...............................................................................................................3
3.0 Feedback..............................................................................................................................3
3.1 Explain.............................................................................................................................4
3.2 Analyse benefits...............................................................................................................4
4.0 Questioning..........................................................................................................................5
4.1 Explain.............................................................................................................................5
4.2 Analyse benefits...............................................................................................................5
5.0 Challenge to incorporating in International Business..........................................................6
6.0 Conclusion............................................................................................................................6
7.0 Recommendation..................................................................................................................7
References..................................................................................................................................8

3BUSINESS COMMUNICATION