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Business Communication - luxury hotel Assignment

   

Added on  2021-02-20

8 Pages2058 Words37 Views
Professional Development
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BusinessCommunication
Business Communication - luxury hotel Assignment_1

Table of ContentsINTRODUCTION...........................................................................................................................3TASK 2 ...........................................................................................................................................32.1 Inter departmental cooperation ............................................................................................32.1 Principles of effective communication..................................................................................52.3 Strengths and weaknesses in terms of communication ........................................................5CONCLUSION................................................................................................................................5REFERENCES................................................................................................................................5(Bovee and Courtland, 2012)(Guffey and Loewy, 2012)(Robles, 2012)(Sharp and Brumberger,2013)(Waldeck and et. al., 2012)(Smart, Witt and Scott, 2012)(Keyton and et. al., 2013)
Business Communication - luxury hotel Assignment_2

INTRODUCTIONThe process of business communication is known as exchange and sharing ofinformation, views and ideas between people in business organisation which help managers toaccomplish goals and objectives of company. It is mode of exchange and transfer of informationfrom one department to another within company premises so that tasks and activities can beperformed in effective and efficient manner. The proper communication system assist managersto gain competitive advantage within marketplace. Also effective medium of communicationhelp company to attract and retain large number of customer's which will provides commercialbenefits along with good image in market. Some various modes of communication includes face-to-face communication, teleconferencing, written communication, video conferencing,presentation, reports and many more. The present report is based on luxury hotel and reportswhich are established in Sri Lanka and is major attraction for international tourists. This report isprepared to facilitate interdepartmental co-operation with measures being provided to superiorsand subordinates. Also, their will be discussion about barriers of communication faced bymanaging director of resort along with different strategies to overcome problems in organisation.TASK 2 2.1 Inter departmental cooperation Their are many roles and responsibilities which are necessary to be performed by everybusiness organisation with the objective to fulfil needs, expectation and wants of stakeholders.The employees and workers of luxury hotel are allotted tasks and roles as per their skills andcompetencies (Bovee and Courtland, 2012). The effective communication is important elementthat helps to overcome conflicts and flights which assist them in smooth functioning ofcompany. Along with positive work culture is essential for every organisation as this helps inbetterment of both workers and operations of company (Guffey and Loewy, 2012). In casestudy of luxury hotel and resort of Sri Lanka, it is important to communicate necessaryinformation about hotel and its facilities. The executive of company is taking some initiativesfor development of effective communication at workplace as this will help to overcome issuesand problems which are arising in the company. Therefore, communication is considered to beessential element for achievement of goals and objectives of company in specified time period.
Business Communication - luxury hotel Assignment_3

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