This document explores the influence of culture on communication and strategies to overcome barriers. It discusses the challenges faced by The Little Bus Company in terms of cultural diversity and provides insights on how to facilitate effective business communication within the organization.
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Business Communication Communication Training Impact of culture in communication Cultural DiversityFeedback in communication
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Introduction Business communication refers to sharing and acquisition of crucial information within an organisation. Basically, this is implemented effectively to ensure that people within the company interact and contribute in achieving businessobjectives.Hence,theposterisdeveloped context of The Little Bus Company to describing the barriersandstrategiesrelatedtofacilitateeffective business communication within the organisation. Challenges and Barriers to Communication Strategies to Overcome Communication Barriers There are several strategies which manager of TheLittleBusCompanycoulduseto overcomethecommunicationbarriers mentioned above. Some of these strategies are explained below: Training:Oneofthemostappropriate strategiesforovercomingcommunication barriers is that the firm must provide them consistent training, which would allow them to develop an effective cultural awareness. Feedbacks: Another appropriate strategy for The Little Bus company is that the manager mustacquirefeedbacksfromthedrivers whichwouldallowthemtoanalysethe aspectswhichtheyfindcomplexin interculturalcommunication,tohelpthem resolve the same. There are several barriers to communication as per the case of the firm that are explained as under: Cultural Diversity:One of the most common barriers for The Little Bus Company in case of communication is that mostly the drivers are local individuals with strong regional dialect. Hence, they are not acquainted with dialects of different regions which makes it complex for them to communicate with people of different culture with English as their second language. Emotional Distractions: As per the case, the drivers are very much stressed due to heavy working hours and such complex schedule. This is a major barriers which make themreluctantinprovidinghonestfeedbackto individuals with different cultures. Withinanorganisation,communicationandnegotiationsarevery important to ensure accomplishment of company objectives. However, itisnecessarythatinfluenceofculturewithintheseaspectsis understood and analysed. Hence, some of influences of culture on communication and negotiation are elaborated below: Individuality: One of the most prominent influence of the culture on negotiation and communication is individuality. For instance, if the drivers of the company are collective, then they could be negotiated for effective behaviour through communicating the benefit it would cause the firm. Else, if they are individualistic, then benefits for these drivers would be required to communicated to them to negotiate. Power Distance: This reflect the extent up to which the individuals are comfortablewithunequalpowerdistribution.Forexample,ifthe drivers require less power distance, then more authority an autonomy in decisionsandcommunicationisrequiredtobegiventothem. Moreover, if they are comfortable with high power distance, then they must be given proper and clear instructions related to the same. Awareness of cultural influences on communication Thus,itisconcludedthatbusinesscommunicationisvery important and crucial for an organisation as it is prominent for the companytoachievesuccess.Moreover,itisnecessarythat barriers and strategies are identified to determine methods that could be used for facilitation of effective communication. Lastly, demonstrationofawarenessofculturalinfluenceson communication allows in determining how best the culture could be included in sharing of effective information Conclusion
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