Business Communication Doc
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Added on 2020-10-22
Business Communication Doc
Added on 2020-10-22
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BUSINESSCOMMUNICATION
Table of ContentsINTRODUCTION...........................................................................................................................1ASSESSMENT 1.............................................................................................................................11. Common challenges and barriers to effective communication..........................................12. Strategies to overcome barriers to communication............................................................23. Awareness of cultural influences on communication.........................................................3ASSESSMENT 2.............................................................................................................................41: Analysis of principles and purpose in a communication strategy......................................42. Characteristics of effective listener and speaker during meeting.......................................53. Evaluate strengths and weakness in orally and in writing..................................................6Conclusion.......................................................................................................................................8References........................................................................................................................................8
INTRODUCTIONBusiness Communication refers to sharing information within a company as well asoutside it so to achieve their business objectives. The agenda of communication is to enhanceorganisational integrity, competence, ease in daily activities as well as acquisition of commercialbenefit to the company. The following report is based on communication problems of SportLove, which is a London-based sports and leisure centre. The report covers barriers incommunication, strategies to overcome these barriers as well as ways in which culture influencescommunication. It also covers principles and purposes of HR director while consideringcommunication strategy. The report includes characteristics of participants to be effectivelisteners and speakers and evaluation of own strengths and weaknesses in terms of oral andwritten communication.ASSESSMENT 11. Common challenges and barriers to effective communicationSport Love is in a very bad shape when it comes to communication. It is a process ofexchanging information or messages between two or more than two people or group throughverbal, sign or behaviour. In other words it is a way of communicating with other so to expressthemselves. Interpersonal messages will only failed when there is a hindrance whilecommunicating or when receiver does not interpretate the messages which have sent by thesender. Barriers which affects smooth communication is explained below with functionalexample,Physical barrier: It is uncontrollable barriers which occurs due to natural conditionswhich includes technological problems, timing, call disconnection etc. For instances,Sports love is conducting there meeting at 7:00 am in the morning due to which thereemployees were not interested in getting any feedback from their owners. Apart from thatmeetings were held infrequently due to which they were least interested in participating(Physical Barriers to Communication, 2018).Language barrier: It refers to when both the parties i.e., sender and receiver don notshare common language for communication then it makes communication inappropriate.As in the case of Sports love, management and staff were multinational and English was1
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