Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1.................................................................................................................................................1 1.1 Uses of IT system with different functions of an organization............................................1 1.2 IT system contribution towards the accomplishment of organizational goal.......................2 TASK 2............................................................................................................................................4 P2 Different ways IT system stores and process data.................................................................4 TASK 3............................................................................................................................................6 P3 Explanation about how IT system are used to support value added change in order to improve business operations, performance and sustainability....................................................6 TASK 4............................................................................................................................................8 P4 Recommendations..................................................................................................................8 CONCLUSION................................................................................................................................8 REFERENCES................................................................................................................................9
INTRODUCTION Business information system reflect about the relationship between the individuals and the technology within particular organizational environment. Individuals who are specialized in this field evaluate, implement, develop and communicate technologies so as to improve and enhance overall performance of an organization (Desai, and Ibrahim, 2015). This report takes into consideration Conosco company which was founded in 2002 with a vision that IT support should be far better than just break-fix. This presented assignment explains about uses of IT system with different function of an organization and how IT system contribute in achievement of objectives in a specific organization. In addition to this, analysis of different ways in which IT system stores and process data for customer relationship management, data management and communication management. Moreover, this file also explains about how IT system is used to supportvalueaddedchangeinordertoimprovebusinessoperations,performanceand sustainability. Lastly, a brief recommendation on practical IT system solution for organizational scenario is given which covers the range of business operations, performance and sustainability. TASK 1 P1 1.1 Uses of IT system with different functions of an organization Information technology is all about the study, development, design and support of computer information system specifically software application and computer hardware. It’s the responsibility of the IT workers of Conosco company to ensure that computer work well for the people. Uses of IT system with different function of an Conosco company are explained below: Uses of IT system in Human resource management: Every business organization have realized the fact that Information Technology tool is the power to reach the business targets. It not only helps in accomplishing organizational goal but also helps in optimizing the work progress. Human resource management performs various activities such as recruiting, training, developing individuals in an organization. HRM aims at achieving competitiveness by rendering constant training and development programs so as to develop the workforce both personally and professionally (Azar and Vaidyanathan, 2015). It is proved that information technology like internet, new media, social conferencing and such can makeagreatcontributioninfulfilmentofpersonnelpoliciesofthebusinessconcern. 1
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Advancement in technology can render a huge impact on the HR department of Conosco company as it helps in improving the internal process of an organization. In addition to this it also helps in building core competencies and in overall development of an organization. Moreover, IT system also help in increasing efficiency and effectiveness of the human resources as IT application helps in building advancement in the recruitment system as well as increase the level of efficiency of an organization. Use of IT system in Marketing department: In modern era where advancement in technology take place in a fast speed take place technology advancement largely affect the marketing function of company, as IT system helps in maximizing company marketing potential. Marketing department of Conosco uses IT system for customer relationship management, content and data ware house management, all these are the part of large scale projects so it’s the prime responsibility of IT staff to carry out and support all these marketing activities. Use of IT system in finance department: The main use of information system specially in finance department is that it helps in updating all the transaction automatically in general ledger, as it is the core component of all the financial information system. IT system also helps in updating various accounts like sales, accounts receivable and inventory. In addition to this it also helps in reducing errors which use to take place when an individual use to prepare ledge by their own. Moreover, IT system also helps in monitoring, controlling and forecasting of cash when there arises the requirement of finance. Use of IT system in finance department of Conosco company helps in generating multiple financial reports consistently and accurately. Overall it can be concluded that Information system in an organization helps in the accomplishment of an organizational goal as it helps in rendering data to the executive management so that the management can take accurate decision by their own. Data is compiled through transaction processing into the information system so as to access detail records. Thus, it helps in improving the efficiency of the Conosco operational activities as well as to achieve maximum profitability for an organization. 1.2 IT system contribution towards the accomplishment of organizational goal In an Consco company, Information system plays major role in supplying information to allthedepartmentofanorganization.Managementinformationsystemworkfosterand 2
communicate information whenever needed. It regulates and controls the incoming information, proceed this information to the destination in the quantity needed (Zhang and et. al., 2017). In addition to this Information technology system ensures that data collected is appropriate from the various resources, processed and displace further to the needed end. Some of the contribution of IT system of Conosco company towards the accomplishment of an organizational goal are explained below: Information system of Conosco helps in satisfying the diverse needs with the help analysis system, query system, decision support system and mode-ling system. Information technology system of Conosco company also help in strategic planning, operational control, management control and transaction processing. Specifically, in clerical personal, information system helps in transaction processing as well as to answer queries on the data concern to the transaction. In addition to this it also helps in references on a variety of documents and to check the status of a particular record. Information technology system of Conosco company helps in rendering operational data for planning, scheduling and controlling to the junior management personal of an organization. In addition to this it also helps in decision making at various operation level so as to correct and control situation. It also helps the middle level management of Conosco company in making short term plan, target settings well as to control the overall business functions. It also helps the top level management of Conosco company in strategic planning, evolving business plan and to implement them. Information system plays an important role in Conosco company as it helps in generating information, helps in problem identification as well as help in taking corrective decision for the company. Overall it can be concluded that Information technology system of Conosco company plays an important role in an organization, as good information system supports the marketing management, production management and finale management so as to achieve efficient and effective outcomes. In addition to this, it has also helped in monitoring and tracking of functional target so as to make easy to achieve the target goal of Conosco company (Peltier, 2016.). Moreover,throughinformationaltechnologyfunctionalmanagerareinformedaboutthe achievements, shortfalls and progress that is taking place while carrying out various operational 3
activities so as to accomplish organizational goals and objectives. Furthermore, the manager is kept alert by providing the information and probable trend that are taking place in various aspect ofanorganizations.IthelpstheConoscocompanyinforecastinglongtermplanning. Information technology system calls for a systematization of the various business operational activitiesinaneffectiveandefficientmanner.Asaresult,ithelpsinimprovingthe administration of an organization by bringing discipline in its operations as every workforce need to follow system and procedures of information technology. Thus, such system renders high degree of professionalism in an organization operations and indirectly it pull business towards the corporate goals by providing accurate information to an organization. Use of computer system enable the business concern to use such techniques and tools which are impossible to use it manually. In addition to this use of information technology helps in improving the decision making ability considerably high. In today's, modern world in every organization there exist some kind of complexities so in order to grow and render service the Conosco organization should have proper plan, design and maintained information system. This is because it provides timely, reliable and beneficial information to an organization so that the organization can take rational and speedy decisions. Thus, overall it can be said in modern era it is very important to haveinformationtechnologysystemwithintheorganizationasithelpsinstoringand maintaining of all the required information of an organization (Pathan, 2016). Proper Information technology system assist the decision makers at various level and greatly helps in achieving predetermined aims and goals of Conosco company. TASK 2 P2 Different ways IT system stores and process data Processing of data is refer to as conversion of raw data into significant information through a procedure (IT system stores and process data,2018). Data in Conosco organization is manipulated so as to produce result which will lead to the resolution of a difficulty or it can be said to improve the existing situation.It is just similar to the situation where inputs (raw data) are processes to produce output(insights). Broadly, Conosco organization employ information technology system in order to carry out series of operations in a specific manner so as to present, interpret and to obtain information. There are different techniques and ways of manual data storing and processing which are explained below: 4
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Manual Data processing:It is also one of the way of IT system of Conosco organization through which data is processes manually without using any kind of machine so as to get the required result (Oinas-Kukkonen and Harjumaa, 2018). Through such processing all the logical operations and calculations are performed automatically. This, method is highly avoided by the Conosco because through this method there is high probability or error to take place as well as it is time consuming too. Mechanical data processing:Through this techniques Conosco organization data are processed by using various devices like mechanical printers, typewriters and various other mechanical devices. This technique of storing and processing data is fast and accurate Electronic data processing:It is the modern technique which is used by the Conosco as data and set of instruction are given to the computer as an input and automagically set of instruction rendered result in the form of output. Batch processing:It is a method where data are organized and sorted into groups so as to allow sequential and efficient processing. Online processing is a method which is used to record and research information system. Online processing:It is the ways of information technology system which is used by the Conosco organization as this is a method which is used to utilize equipment and internet connections directly by attaching it with computer. This is one of the best way of storing data at one place and such data can be used by all together at different place. Real time processing: -Real time data processing refers to execution of information in a little period of time (Noble, 2017). This processing is required when it is primary that the input content is dealt with rapidly enough in order to control the output effectively. Its examples are – traffic control systems, ATMs and ultramodern computer systems. In context to Conosco this processing should be carefully programmed so that no inputs events should left. Distributed processing: -Distributed processing refers to a setup in which many individual cardinal units work on the identical programs, systems or functions in order to provide high susceptibility for a computer or another device. In context to Conosco this processing can be used for application running using more than one computer. 5
Data processing system requires various processes which include variation of the data is being done firstly so as to ensure whether the supplied data are relevant and correct. Secondly, sorting of various items and data into different sets. Thirdly summarizing of data into main points so as to reduce detail data. Fourthly, Aggregation of multiple pieces of data an then analysing and interpreting of data. Lastly, reporting and classification of data are done into various categories. Overall it can be concluded that it system plays a vital role for Consco organization as it helps in storing and processing of data easily and smoothly. In addition to this it is cost effective and efficient technique to store data (Naito and et. al 2018) TASK 3 P3 Explanation about how IT system are used to support value added change in order to improve business operations, performance and sustainability. In business world, IT system help in improving the operation of company. It helps in collecting useful information that can be used by manager to make effective decision for the future. IT system are defined all the electronic equipment implemented in Conosco that easy the work of manager. Such as computer system, servers, hardware and other network used by company. These systems are useful in various organisational context that help in collecting and posting relevant information (Liggins, Hall and Llinas, 2017). Manager of Conosco, applies all IT system that help in adding values to the business operation, it also helps in improving the business operation and productivity of company. IT system means each and every kind of electronic data processing unit the help in recording information, maintaining a transparent record about the performance of employees and business operations. With the help of IT system such as, software, hardware and internet website. IT system is one of the valuable part for any kind of business operations. It has been used by various services providers to manage the network as they are used to support different kind of activities that are performed during the period of time. In accordance with the market setting, a business can undertake plenty of operations that can provide products to their customer. A business information system carries out specific functions in support of operations that can consists of employee record storage, preparing and storing company’s overall documents and credit processing. It is the combination of various process as well as function which can be used 6
to increase the overall efficiency and management of an organisation. There is various reason which will be helpful for attaining higher profitability in coming period of time. owner of the company can do correct the amount of stock in store so that customer can easily be able to get reliable outcome results in future time (Lehmann and Joseph, 2015). Sustainability refers to the business the corporate sustainability of the business. As the business requires the sustainability for its proper growth and the long term sustainability of the business. As the business require the development and also responsible for the development of the society. Sustainability promotes the development but without affecting the environment. The IT system ensures the business in improving their technologies which does not affects the environmental resources and without affecting the environment.IT collects all sorts of performance metrics that are uptime, availability, budget allocation etc. also it improves the operational and functional performance metrics are often not relevant to business. Moreover IT creates the main role by creating awareness about the measures regarding technology, that while production the it promotes the production development without affecting the environment. In present era, business firm like Conosco with the motive to achieve advantages over other companies in same industry have special resources that other do not have. This helps them to increase the efficiency of its business operation. They make Use of IT system and are to make optimum utilization of available resources through proper recording, company able to generate higher income, increase its market position, profitability and productivity development. This entire factor makes Conosco to maintain sustainability in market for long rung and also helps top achieve competitive advantage. The manager of company applies competitive modes “Porter’s five forces” that shapes the fate during a time frame. Some of the important points are: Traditional Competitor: It is related to the existing firm with the same industry that share same market. So manager of Conosco always keeps on developing their IT system that make them better from other companies (Laudon and Laudon, 2016). New Market entrants: When New company’s entry to the existing industry they come with the latest IT solution to deal with the different situation. By keeping that in mind manager of Conosco makes their IT system to be developed and motivate that keep company to perform business operation quickly and safely ad result in revenue growth and performance development. Substitute Product and Services:Companies always tries to make better product for customer that helps them in increasing customer satisfaction level. They introduced various other 7
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substitute that have the add advantage to customer with the lower price. For example, in Conosco, manger applies different IT solution to produces other substitute product that help in attracting more customer. This will result in improvement of performance in market and increase profitability (Jacobs, 2016). Customer:Many companies have the fear, moving of customer to other competition product and services. So in order to maintain customer base companies provide gods and offer service at a very low cost by making use of latest technology during their production. Conosco makes in order to enlarge their market share and increase customer base produces and offer best product that satisfy the customer more. The use the concept of product differentiation that means making product available with the lower price and special features. Supplier:Companies with more different number of supplier have the greater control over them. Manger of company cans control their supplier in term of quality, price and delivery status. TASK 4 P4 Recommendations There are different problems faced by each kind of organisation, such as inventory managementissue,problemindeliveryofoperation,mismanagementamongemployees, optimized utilization of resources etc. For example, In JS supermarket there are different department that world for delivery valuable services to customer (Hermann, Pentek and Otto, 2016). This makes company worldwide famous and develop a strong a customer base line. But recently the company is facing various problem such as, the employees are not able to get salary on time. They have to wait for their higher authority for collecting salary cheque and that delay the process. Therefore, employees get de motivated and do not put their full potential to complete given task. So, the management of company is willing to use IT system to update their salary distribution process. They want an automatic system that will automatically transfer salary amount to the employee on a certified date. This will easy the work of management and reduce the paper work also. Employees satisfaction is the very first target of companies as they are backbone, without them business operation cannot be performed. In JS supermarket the management lack in managing inventory. They do not keep a proper record of every transition related to stock inflows and outflows. This lead to reduction of 8
stock atthe time of need. So the management with the help of different IT inventory management system such as Just in time techniques that support management to record the proper flow of finished goods, raw material during a particular period (Hawkridge, Vince and Hales, 2018). So IT system are helpful increasing the profitability, performance and improve the productivity of company. By applying different types of IT system help companies to overcome any situation and deal with any uncertainness. They update their It system in order to maintain market place and remain on top of industry. CONCLUSION From the above project report it is concluded that IT systems play an important role in performingvariousfunctionsoftheorganisation.Itimpactsorganisation'sperformance, productivity and functions. It assists management in attaining various objectives by making finance, marketing, personnel and production more prompt. Along with this different ways and IT systems and processes helps in maintaining customer’s relations and managing data and communication in the business. Further, IT systems provides large support for integrating intrinsic enterprise processes. It also helps businesses in storing information or data and making customer supporting decisions. By this way it assists in improving operations and sustainability of business. Lastly it can be said that IT systems are essential to carry out daily operations of an organisation and improving business efficiency and productivity. 9
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