Business management and leadership : NHS health care

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Business management and
leadership
[Type the document subtitle]
4/9/2020
student name

Business management and leadership 1
Abstract
The case analysed for this research report is case study of NHS health care home in United
Kingdom. The research objective and aim was to understand the impact of diversity
management in NHS healthcare. The research questions were what does Impact of diversity
management on equality constraint and innovation in NHS health care in United Kingdom?
Considering the research method or approach is to be used with this research project includes
the qualitative research. The diversity management of NHS has been represented through its
plan provided in 2019, which reflect to work towards diversity and equality using one of its
council that is equality and diversity Council.

Business management and leadership 2
Contents
Abstract......................................................................................................................................1
Introduction................................................................................................................................3
Literature Review.......................................................................................................................4
Role of diversity and NHS reforms........................................................................................7
Private sector and NHS..........................................................................................................8
Healthcare at home for older people......................................................................................9
Methodology............................................................................................................................11
Findings and discussion...........................................................................................................13
Conclusion................................................................................................................................17
References................................................................................................................................18

Business management and leadership 3
Introduction
Diversity reflects distinctive people working together for a common objective. Diversity
includes different culture, ethics, language, education background, and values may reflect
various challenges for the organisation working with diverse group of people. This research
paper will reflect the diversity management in health care, while understanding the need and
impact of diversity management within the healthcare system. The case analysed for this
research report is case study of NHS health care home in United Kingdom. Thus, the research
title for this research project is “Diversity management: A case study of NHS health care
home in UK.”
The research problem identified is need for diverse group of people in health care system.
The NHS reformers included encouragement of diversity considering the providers with the
improvement in service quality and freedom to innovate. This reflects the research problem to
understand the relationship between diversity management and healthcare service quality and
innovation (Soranno, 2014).
Considering the research objective and aim that is to understand the impact of diversity
management in NHS healthcare, the research questions are as follows
1. What is the need of diversity management in NHS healthcare in United Kingdom?
2. Why is diversity management important or relevant to NHS in United Kingdom?
3. What does Impact of diversity management on equality constraint and innovation in NHS
health care in United Kingdom?