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Business Management of McDonald: Case Study

   

Added on  2020-03-28

4 Pages628 Words71 Views
Running head: BUSINESS MANAGEMENT 1McDonald Case StudyName of StudentName of Institution

BUSINESS MANAGEMENT 2McDonald Case StudyQuestion oneClassical Elements- The classical theory of management seeks to increase organizational production that is based on efficiency. The classical theory is based on three main assumptions; lower levels of management, administrative management and bureaucratic management (Witzel & Warner, 20130. The lower level management focused on improving productivity while the administrative focus was on improving efficiency of the whole organization. The bureaucratic management eliminates managerial hurdles and ensures continuity in the office.McDonald has used the classical approach in improving organizational efficiency when it restructured the organizational structure. The five top performing markets were reconfigured intoone unit. This was a radical departure from the previous consideration of geographical grouping. This has allowed for the countries to learn from each other’s experiences and this has improved organizational efficiency. The experiences of the leaders in the market are being leveraged as it charts the way forward into new markets. Behavioral Elements- The behavioral theory is based on the assumption that organizational productivity is based on improved human relations at the work place. The employee and their productivity are influenced by factors such as motivation, group dynamics, conflict and expectations (Witzel & Warner, 2013). Other factors include collaboration and coordination between employees as well as self-management in order to improve efficiency and productivity by employees. They are viewed as resources that need to be developed in order to improve production and efficiency. McDonald has used the behavioral approach in making it less complicated for its employees to deliver customer expectations. The focus has shifted from the cozy functionality of its restaurants

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