Business Operations and System - Assignment
Added on 2021-01-03
18 Pages4812 Words157 Views
Business operations andsystem
Table of ContentsINTRODUCTION...............................................................................................................1PART-1..............................................................................................................................11.Evaluating the essential components for effective business operation managementof Cargills.......................................................................................................................12. Identifying the issues and challenges of Cargills if the company introduced hybridfacilities for their customers............................................................................................2PART-2..............................................................................................................................3Root definition and CATWOE analysis for Cargil in their new Process.........................3Business process mapping for Cargill............................................................................7PART-3..............................................................................................................................7Examining that how managers turn performance objectives into operation prioritiesand required resources for effective implementation of to be process..........................7Balanced Scorecard.......................................................................................................9CONCLUSION.................................................................................................................12REFERENCES................................................................................................................14
INTRODUCTIONBusiness Operation and system is referred as a collection of the businessprocesses in order to attain the main goals of the organization in efficient way. It is widecollection of the business processes that helps in delivering the effective objectives ofthe firm. This report is based on the business operations of Cargills food city which isthe largest modern retailer in Sri Lanka. This study will present the effective businessoperations of the company using soft system methodology which allows the propermanagement of business activities as per the business process modelling. It will alsoidentify various issues and challenges involved with the introduction of hybrid facilitieswithin the organization. Moreover, this study will provide different operation models of used by the firm inorder to sustain in this competitive market. Furthermore, it will help in creating acomplete understanding about costing solutions of the firm along with the appropriatesolution with its reasoning.Problem statement- Issues faced by Cargills in Sri Lanka for operating as hybridfacilities to allow customers to continue shopping.PART-11. Evaluating the essential components for effective business operation management ofCargillsBusiness operations can be termed as the activities which enable theorganization to transform a range of basic input material into the finished product withrespect to the final consumption of the end user. Cargills is providing food, agriculture,financial and industrial products to all people around the Sri Lanka as they are doingtheir business from last 36 years. With the help of this only company will be workingtowards success factors. They are providing best food for many manufacturingcompanies like KFC as well. One of the biggest success factor is their effectivemarketing evaluation and use of marketing metrics as well. Cost of operation This is one of the most important requirement as organizations are majorlyresponsible for the production of goods and services (Artto, Ahola and Vartiainen,2016). In order to deliver the services to customer it is very important to minimise the1
cost of production which influences the buying decision of consumer. Cargill company ismainly aimed at offering low cost services and products to their customers which leadsto simplicity and maximum efficiency at every stage of the business process. Cargillcompany performs the retail operations and continuously putting their efforts to satisfythe customer requirements by offering fast services at lower prices. This companyproduces privately labelled products which mainly eliminates the extra cost for thesuppliers. Meanwhile, this enterprise involves low cost of labour because employeesare well trained that they can perform the work in every field.Furthermore, Cargill is also focussing towards the online presence of the marketso they have to consider a proper attention towards the manufacturing and distributionchannels of the firm. This company also stores the goods in warehouse in order to meetthe demands and supply of the goods. So centralised ERP system will help company infinding the effective supply chain solution.QualityCargil company focus in providing the quality based products to customers whichcan be easily affordable by large number of consumer. As per the safety standards,food items directly impact on the health of the people so Cargil food city have to strictlymeet the safety standards while producing the food products. So the company fulfilsthese standards by purchasing the quality based raw material in bulk which not onlyresult in standard quality but also minimise the overall cost of the product. In order tomaintain required nutritious value in food product, the company is also using sugar freesubstances which reduce the calories and also the use of the salt is also substitutedwith the nutritious element. It does not affects the tastes of the food. Thus qualityinfluences the customer value.Time and FlexibilityCargil Food city provides the goods and services at the stores but these storesare generally small in size which may lack in attracting large number of people towardsits products. Meanwhile, acquiring the Hybrid facilities has benefited the company increating the value for the customers. So large number of people takes keen interest inordering food online and thus it has helped in increasing the sales as well as profitability2
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