This document is a comprehensive business plan for Armadillo Plates, a traditional style restaurant outlet in Adelaide. It includes information about the business, market research, future plans, and financial review. The document also provides insights into the target market, competitors, and marketing strategies.
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Running head: BUSINESS PLAN Business Plan Name of the Student Name of the University Authors Note Course ID
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1BUSINESS PLAN Table of Contents Part A:........................................................................................................................................4 1: Summary:...............................................................................................................................4 The Business:.........................................................................................................................4 The Market:............................................................................................................................4 The Future:.............................................................................................................................4 The Finance:...........................................................................................................................4 2: The Business:.........................................................................................................................5 Business details:.....................................................................................................................5 Registration details:................................................................................................................5 Business premises:.................................................................................................................5 Organizational Chart:.............................................................................................................5 Management and Ownership:................................................................................................6 Key personnel:.......................................................................................................................6 Products/Services:..................................................................................................................7 Innovation:.............................................................................................................................7 Insurance:...............................................................................................................................8 Risk Management:.................................................................................................................8 Legal considerations:.............................................................................................................8 Operations:.............................................................................................................................8 Sustainability plan:.................................................................................................................9
2BUSINESS PLAN 3: The Market:..........................................................................................................................10 Market research:...................................................................................................................10 Market Targets:....................................................................................................................10 Industry Analysis:................................................................................................................11 Your Customers:..................................................................................................................11 SWOT Analysis:..................................................................................................................12 Your Competitors:................................................................................................................12 Advertisement and Sales:.....................................................................................................13 4: The Future:...........................................................................................................................13 Vision Statement:.................................................................................................................13 Mission Statement................................................................................................................13 Goals/Objectives:.................................................................................................................13 Action Plan:..........................................................................................................................14 5: The Finance:.........................................................................................................................14 Key assumptions & Financial review:.................................................................................14 Assumptions:........................................................................................................................14 Start Up Costs:.....................................................................................................................15 Balance Sheet forecast:........................................................................................................17 Profit and loss forecast:........................................................................................................18 Expected Cash flow:............................................................................................................19 Part B:.......................................................................................................................................20
3BUSINESS PLAN Answer to 1:.............................................................................................................................20 Answer to 2:.............................................................................................................................20 Answer to 3:.............................................................................................................................20 Answer to 4:.............................................................................................................................21 Answer to 5:.............................................................................................................................21 Answer to 6:.............................................................................................................................21 References:...............................................................................................................................22
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4BUSINESS PLAN Part A: 1: Summary: The Business: Armadillo Plates would be the nearby owned traditional style restaurant outlet that would be positioning itself as the domestically franchise all through its creativity approach towards the company’s image. Armadillo Plates would be providing a combination of excellent value pricing food inside the fun packaging atmosphere. The Market: In the present day highly competitivemarket,it has becomevery difficultto differentiate the restaurant outlets from one another. Adelaide, a city state of Australia is presently becoming the metropolis for new economic growth (Lounsbury et al. 2019). With greater than 12 million visitors on an annual basis particularly from the Asia-pacific nations, Australia’s restaurant sector presently offers plenty of opportunity. The Future: The main goal of the Armadillo Plates is to currently start with one outlet however upon gaining success it would look forward to add one more outlet in order to strive in the local restaurant industry. The Finance: Armadillo Plates would be privately held by the owners. Presently, the company will operate under the sole proprietorship with the owner’s contribution of $100,000 and a bank loan of $100,000 would be obtained to fund business operations.
5BUSINESS PLAN 2: The Business: Business details: Armadillo Plates would be located at the 78 Penfold RD, in Adelaide. The restaurant would be entirely owned and operated by the proprietor with wide variety of home style classic foods ranging from mashed potatoes to patty meats and pot roasts to vanilla ice- creams. Registration details: The registration details include the following; a.Proof of possession of premises (Rental Agreement) b.Certification of Incorporation c.Health NOC (No-Objection Certificate) d.Australian Business Number (ABN) Business premises: The business premises would be located at West Roads Shopping Center with a 3,400 square foot premises. The restaurant would be located at the major traffic areas of Penfold RD. Organizational Chart: TheorganizationchartofArmadilloPlatesrepresentstheindividualworking employees that forms the part of restaurant staff together with owners and managers.
6BUSINESS PLAN Figure 1: Figure demonstrating Organization Chart (Source: As Created by Author) Management and Ownership: The proprietor would practice a strong management process to implement control over the costs and assure the quality of foods. The management of the restaurant would include the daily order guide, weekly inventory guide and daily tracking of inventory to make sure that designated products are accounted appropriately. Key personnel: Armadillo Plates anticipates to hire 20 employees. An effective interview procedure would be developed to recruit the staff with highly qualified personnel for each position.
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7BUSINESS PLAN PositionsNo. Of Employees General manager1 Ass Manager1 Cashier1 Line Cooks3 Prep Cooks2 Service Staffs5 Dishwashers2 Accountant1 Sales Agent1 Catering Employees3 Total Employees20 Products/Services: The key products of Armadillo Plates are as follows; a.Broasted Chicken b.Pot Roasts c.Pork Chops d.Hamburgers e.Pesto mayo f.Belgian fries g.Korean BBQ h.Garlic Dip i.Italian sodas j.Fresin Fries Innovation: TheinnovationofArmadilloPlateswouldincludethesignaturesaucesfrom Indonesia. The business would also look forward to introduce innovative packaging that would include the single cone with the cup that would reserve for dipping sauce.
8BUSINESS PLAN Insurance: Armadillo Plates would insure its property coverage to assure uninterrupted business operations. A general commercial general liability insurance would be taken by the company to cover its assets on the premises (Piperopoulos 2016). Risk Management: To help the success of Armadillo Plates, the owners has recognized the risk management strategies of doing their business. The risk management strategies are as follows; a.Property protection: This strategy includes the combination of commercial cooking operations. The owners would implement appropriate measures to protect the property from malfunctions of HVAC (Heating, ventilation and air conditions). b.Facilityequipmentandbuildingsystem:Thiswouldincludetheoptimum maintenance and servicing of processing and refrigeration system that are critical to operations and food inventory. c.Employer liability- health and safety:The health, safety and welfare act would be implemented that would require the employer to perform risk assessment of the workplace routinely to help in mitigating risks that would harm employees. Legal considerations: Armadillo Plates would be organized as the sole proprietorship business that would be entirely owned and functioned by the owner. Armadillo Plates will be registered under the Australian Business Register. Operations: The restaurant will be operating seven days a week to offer local patrons with lunch and dinner. The business operation schedule would be written in a way that it would allow to increase or decrease the hourly labour based on the sales volume for maintaining consistency
9BUSINESS PLAN with cost. The restaurant would be open for seven days a week with the working hours given below; Sustainability plan: The below stated are the three stage of sustainability that would be followed at Armadillo Plates; a.Improving efficiency:Energy efficient water heating would be followed to help improving the efficiency on saving the future bills. b.Wastereduction:TobesuccessfulArmadilloPlateswouldimplementwaste reduction strategies (Storey 2016). This includes recycling and composting programs to improve waste reduction. c.Sustainablebuyinghabits:Thesustainablebuyinghabitswouldincludethe purchase decision from the locally grown source ingredients.
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10BUSINESS PLAN Figure 2: Sustainability Plan (Source: As Created by Author) 3: The Market: Market research: As per the recent public research 80% of the patrons have been interviewed and they have liked the traditional meal for lunch and dinner. There are customers that have preferred very much or loved traditional foods (Burns 2016). As per survey majority of the customers prefer strolling around shopping district and require quick bite to accommodatetheir activities. The white collars workers have preferred chicken, hamburger, pizza and fast food for their vicinity. The survey reveals that eating out is still the common habit of life for the patrons. Market Targets: The Armadillo Plates aims to meet the demand of bulk of teenagers and youngsters as well as it would target families. The primary strategy is to target the age group of 15 to 25 Improving Efficiency Waste reduction Sustainable buying habits
11BUSINESS PLAN years where brand creation efforts would take place (Burns and Dewhurst 2016). The secondary target customers would include the age group of 25 and 37 years that are heavy restaurant users group. Industry Analysis: The industry analysis is completely based on the Standard Industry Code. The Australian industry consists of the establishment that are mainly involved in offering food services to the patrons that order and liked to be served while seated. The restaurant industry demographics, customer tastes and personal income drive the demand (Lipset 2018). The larger companies have the advantage in purchasing, financing and marketing. The industry shows that the average annual sales ranges $860,000 for the restaurants. Mc DonaldsYUM BrandsOlive GardensRed lobster 0 5000000 10000000 15000000 20000000 25000000 30000000 35000000 40000000 45000000 0% 10% 20% 30% 40% 50% 60% 70%$42,240,000.00 $11,520,000.00 $640,000.00 $9,600,000.00 Industry Participants Figure 3: Industry Analysis (Source: As Created by Author) Your Customers: The customers include; a.Office goers
12BUSINESS PLAN b.Shopping patrons c.Teenagers d.Local resident families SWOT Analysis: Strength: a.Prime location with easy access b.Exceptional staff attitude with combined 15 years of experience c.Experience of owner in catering industry Weakness: a.Tighter margins would provide little rooms for error b.Retraining and recruiting quality employees Opportunities: a.Less barrier for entry b.Providing additional catering services Threats: a.Increasing operational costs b.Building and maintaining volume of sales Your Competitors: The following are the competitors located inside the 5-mile radius a.Applebee’s Cabana:It is chain of restaurant that provide food at standard fare. b.Hardy Restaurants:Full service family restaurant established since 2000 and prices ranges from $8.00 to $35.00.
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13BUSINESS PLAN c.Chili’s:Food choices varying from lower prices of 8.00 to - $21.00. Advertisement and Sales: Word of mouth:The business has ready database for its customers that would remain dependent on attracting new customers. Direct mailing:Bulky mailing to attract the potential customers. Newspaper Advertisement:The company would also advertise with the local newspaper to create awareness among the customers. 4: The Future: Vision Statement: a.The company aims to offer speciality selection that would include lighter options salads and sausages as well as smaller portion of the food menu for children. b.The company following a successful five-year operation would look to open another outlet within a range of five kilometre of its current business premises. Mission Statement The mission of Armadillo Plates is to offer its customers with unique relaxing dining experience that is identical to home. It would strive to attain its goals by offering menu items incorporating the quality ingredients at the reasonable price. Goals/Objectives: The main business objectives include the following; a.Achieving the cover ratio of 1.00X for each serving of lunch and dinner b.To attain the prime cost ratios of less than 65% c.To establish the existence as the successful local food restaurant and attain the market share in the domestic restaurant industry.
14BUSINESS PLAN Action Plan: Action PlanStart DateEnd DateBudgetManagerDepartment Presentation materials for all stakeholders01-02-201903-03-2019TBDCarl KaneBusiness Development Follow up with suppliers10-02-201930-03-2019$100Sam BillsBusiness Development Follow up with developers01-04-201915-04-2019$50Sam BillsBusiness Development Printing materials10-03-201904-04-2019$8,000Guy KeithMarketing Marketing communication program06-05-201906-06-2019TBDHarry SauceMarketing Hiring staff03-01-201930-05-2019$900Charton HipHuman Resources Training staff01-06-201901-06-2028$1,000Charton HipHuman Resources Grand opening materials15-07-201915-07-2019TBDGuy KeithMarketing 5: The Finance: Key assumptions & Financial review: The business assumes that the start-up cost of $200,000 would help in contributing the working capital. This would be sufficient to cover the start-up requirement and offer a cash cushions to use for the expansion over the three-year time. The profit and loss would help in demonstrating the modest rise in revenues over the three-year time period with the adjusted inflation. Assumptions: a.The meal price would range between $12.00-25.00 b.The business would target a revenue of $175,000 in the first year of operations c.Yearly increase of 15% sales and 5% inflation d.The business assumes to generate ROC of 8% to 10% in the first year.
15BUSINESS PLAN Start Up Costs: Start-up Expenses Fixed CostsParticularsAmount ($) Web Development Expense$1,000 Leased Premises Rent$7,000 License cost$2,200 Accounting and Legal$6,000 Utility deposit (Gas, electric and water)$2,750 Wages and salary for three month$7,000 Solicitor Fees$2,000 Phone & Internet Connection Costs$2,100 Computer Software$550 Raw materials$50,000 Staff training cost$1,200 Marketing and sales cost$6,000 Office equipment$2,000 Transportation cost$1,200 Workers Compensation$5,000 Building & Content Insurance$4,000 Working capital$50,000 Total Fixed Costs$1,50,000 Average Monthly Costs Rent$583 Interest on loan 8%$667 Postage & Telephone$175 Gasoline and Oil$229 Salaries / Wages$583 Total Average Monthly Costs$2,238 x Number of Months:12 Total Monthly Costs$26,850 Total Startup Expenses$1,76,850 Start Up Expenses
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16BUSINESS PLAN Start-up Assets Sources of funds Owners Fund$1,00,000 Total Owner Funding$1,00,000 Loans Bank Loan$1,00,000 Other Total Loans$1,00,000 Total Start up Funds$2,00,000 Assets Cash registers systen and POS4500 Art and Décor$22,500 Utensils and Kitchen wares$25,000 Blenders and Food Processors$18,000 Total Fixed Assets$70,000 Total Start-up Assets$2,70,000
17BUSINESS PLAN Balance Sheet forecast: AssetsFY-1FY-2FY-3 Current Assets Cash$1,69,995$1,82,794$2,11,624 Accounts receivable$1,75,000$2,01,250$2,41,500 Total current assets$3,44,995$3,84,044$4,53,124 Fixed (Long-Term) Assets Cash registers systen and POS4,5004,5004,500 Vehichels$25,000$25,000$25,000 Furniture$22,500$22,500$22,500 Equipment$18,000$18,000$18,000 (Less accumulated depreciation)$7,900$7,000$6,280 Total fixed assets$62,100$58,500$59,220 Total Assets$4,07,095$4,42,544$5,12,344 Liabilities and Owner's Equity Current Liabilities Accounts Payable38,39551,50491,134 Accrued Rent$7,000$7,000$7,000 Bank Charges Payable$6,000$7,200$9,000 Income taxes payable$4,005$6,006$9,706 Accrued salaries and wages$28,000$33,600$42,000 General Expenses$1,000$1,200$1,500 Current portion of long-term debt$1,00,000$92,000$84,000 Total current liabilities$1,84,400$1,98,510$2,44,341 Long-Term Liabilities Long-term debt$1,00,000$92,000$84,000 Less: Loan Repayment$8,000$8,000 Total long-term liabilities$1,00,000$1,00,000$92,000 Owner's Equity Owner's investment$1,00,000$1,10,000$1,21,000 Net Profits$9,345$14,014$22,649 Reserve and Surplus$13,350$20,020$32,355 Total owner's equity$1,22,695$1,44,034$1,76,004 Total Liabilities and Owner's Equity$4,07,095$4,42,544$5,12,344 Balance Sheet
18BUSINESS PLAN Profit and loss forecast: (4) PROFIT AND LOSS FORECAST Preop Year0123 Revenue01,75,0002,01,2502,41,500 Cost of sales075,00080,25086,670 Gross profit01,00,0001,21,0001,54,830 Gross Margin1,65,6551,87,2362,18,852 Expenses/overheads Leased Premises Rent7,0007,0007,000 Wages28,00033,60042,000 Administrative Expenses1,0001,2001,500 Supplies15,65018,78023,475 Marketing Expenses8,0009,60012,000 Rates6,0007,2009,000 Insurance2,7503,3004,125 Other general expenses4,0004,8006,000 Interest1,2501,5001,875 Employee Benefits8,0008,0008,000 Prelim expenses5,0006,0007,500 Total expenses/overheads86,6501,00,9801,22,475 Profit before tax13,35020,02032,355 Tax @ 30%4,0056,0069,706 Profit after tax9,34514,01422,649 Transfer to reserves13,35020,02032,355 ROC9%14%21%
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19BUSINESS PLAN Expected Cash flow: (2) CASHFLOW FORECAST Preop Year0123 CASH INFLOWS Cash from Sales1,75,0002,01,2502,41,500 Directors loans1,00,0001,00,0001,00,0001,00,000 Capital Employed1,00,0001,00,0001,10,0001,21,000 Other cash inflows TOTAL CASH INFLOW2,00,0003,75,0004,11,2504,62,500 CASH OUTFLOWS Payments for materials75,00080,25086,670 operating expenses ()0 Premises (rent, rates)07,0007,0007,000 Wages and salaries028,00033,60042,000 General expenses01,0001,2001,500 Interest and bank charges payable08,0008,0008,000 Lease payments06,0007,2009,000 Corporation Tax4,0056,0069,706 Employee Benefits05,0006,0007,500 Other preliminary expenses01,0001,2001,500 capital expenditure Plant and other capital expenditure070,00070,00070,000 financing repayments Loan repayments8,0008,000 TOTAL CASH OUTFLOWS02,05,0052,28,4562,50,877 Cash flow summary NET CASHFLOW FOR PERIOD2,00,0001,69,9951,82,7942,11,624 OPENING CASH BALANCE02,00,0003,69,9955,52,789 CLOSING CASH BALANCE2,00,0003,69,9955,52,7897,64,413
20BUSINESS PLAN Part B: Answer to 1: The relevant parties of the business plan include the customers that requires creation of awarenessamong them regardingthe availabilityof therestaurantsthat serve the traditional foods for daily patrons. The details of the performance requirements include the action plans that is related to the needs of business or opportunities for defining the level of detail system design. Answer to 2: The level of skilled labour is the entry level that requires no skill or experience. At this level the employees would be working as host for preparing and washing vegetables, preparing hamburgers or washing pots and pans. The secondary labour skills includes the skilled and technical workers that have sufficienttraininginhospitalityindustry.Thisincludestheprofessionalcook’s apprenticeship programs, hospitality training and bartending programs. Thethirdcategoryofjobsincludestherequirementofsupervisoryqualities. Individuals that are working under this role should have experience in controlling costs, managing and producing budgets. Answer to 3: Two examples of performance management a.Five-point scale based on defined rating points b.Performance appraisals and employee development
21BUSINESS PLAN Answer to 4: a.Informative business reports:This report is prepared with the objective of offering information in a descriptive manner regarding the specific issues and problems. b.Periodic reports:The periodic reports are vital in management control and it should be prepared on the monthly basis. c.Functional reports:The functional reports include accountings, marketing and financial reports that are prepared on quarterly basis. d.Performance reports:The management likes to know the performance for every department of its existing employees. This reports are prepared on the monthly basis to assess the department regularly. e.Technical business reports:This includes a detailed way of undergoing the changes as well as the money required to incorporate technical changes. This is prepared in a half-yearly basis. Answer to 5: Steps to improve the product line are as follows; a.Gaining the clarity on sales and marketing b.Understanding how the sales and marketing is converted in units c.Performing a detailed analysis of product line Answer to 6: The examples of performance indicators include; a.Growth in sales b.EBITDA
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22BUSINESS PLAN References: Burns, P. and Dewhurst, J. eds., 2016.Small business and entrepreneurship. Macmillan International Higher Education. Burns, P., 2016.Entrepreneurship and small business. Palgrave Macmillan Limited. Lipset, S.M., 2018. Values, education, and entrepreneurship. InPromise Of Development(pp. 39-75). Routledge. Lounsbury, M., Cornelissen, J., Granqvist, N. and Grodal, S., 2019. Culture, innovation and entrepreneurship.Innovation,21(1), pp.1-12. Piperopoulos, P.G., 2016.Entrepreneurship, innovation and business clusters. Routledge. Storey, D.J., 2016.Entrepreneurship and new firm. Routledge.