Business Process Analytics and Change : Sales process

Running head: Business process analytics and change
Business process analytics and change
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Business process analytics and change 1
Executive summary:
The main aim of this paper is to discuss about the business process model for the sales
process. The client organisation is actually a retailing company that produces items from the
suppliers as well as sells the products to the customers. For better understanding a BPMN
diagram will be there.

Business process analytics and change 2
Table of Contents
Introduction:...............................................................................................................................3
Order Entry / Sales Process:.......................................................................................................3
BPMN diagram:.........................................................................................................................5
Business process integration plan:.............................................................................................6
Conclusion:................................................................................................................................9
References:...............................................................................................................................10

Business process analytics and change 3
Introduction:
The purpose of this paper is to discuss about the business process model for the sales
process. The client organisation is basically a retailing company that produces items from the
suppliers as well as sells the products to the customers (de Wit, 2019). The sales or order
entry process includes some of the primary steps for the cash process, sales order processing,
presales activities, packing and picking the goods as well as shipping (Djatmiko et al., 2017).
The Order Entry / Sales Process can also handle processes customer payment and billing
process. For better understanding a BPMN diagram will be there. One or more inventory
master records should be maintained.
Order Entry / Sales Process:
The Order Entry / Sales Process can reflect an interacting structure of the people,
controls, equipments and activities for achieving several goals (Majuri, 2018). The order
entry, shipping and billing process can help in eliminating the risks and errors that are
associated with the procedure from the receiving time of an order as well as the shipping time
of the order (Campos et al., 2019). There are various steps which are involved in the order
entry or sales process. The steps are as follows:
 Preparing the purchase order.
 Filling the contract of the sale.
 Confirmation of receiving customer payment.
 Adjustment of inventory to the reflect shipment.
The primary function of the Order Entry / Sales Process is to create the flows of
information as per following: