Business Process Analytics and Change - ITECH 5404

ITECH 5404 Business
Process analytics
and Change

Introduction
The presentation is prepared based on the evaluation of the
case project, the order entry/sales process for the
management of the orders and sales data and automation
of the routine business process and provide proper service
to the customer. The business process is divided into sub
process for identification of the flow of information between
each of the department of the company and improve the
flow of information between the departments.

Order Entry/Sales Process
This process includes the four important activities
related to sales of an organization. The four activities
are –
 Pre-sale activities
 The sale order processing
 Picking up and packing the goods
 The shipping of the goods

Roles of Order Entry/Sales
Process
The following roles of this process are -
 Customers
 VP Marketing
 VP Finance
 VP logistics