Business Process Engineering: A Review of Research Methods, Findings, and Issues

Business Process Engineering

Table of Contents
INTRODUCTION...........................................................................................................................1
Concept of Business Process Re-engineering (BPR)..................................................................1
Content of article.........................................................................................................................2
Discussing research methods and findings of the article.............................................................3
Comment on issues and problems highlighted by the authors....................................................4
Discussing the conclusion and how they are relevant to BPM....................................................5
CONCLUSIONS.............................................................................................................................6
REFERENCES................................................................................................................................7
List of figures
Figure 1: Process of BPR.................................................................................................................2

INTRODUCTION
Business Process Engineering (BPR) is the study which refers to the business processes
to improve and smooth running of the business to attain the optimum efficiency in terms of
performance and cost (Weerakkody, Janssen and Dwivedi, 2011; Bevilacqua, Ciarapica and
Giacchetta, 2009). In this context, BPR is the set of inter-connected activities which are used to
achieve specific outcomes. The current report based on the review of an article; Simulation for
business process re-engineering: case study of a database management system which is carried
out by Zarei (2001) has been carried out with the support of other three researches; On Risk
Management with information flows in business Processes (Bai, Krishnan, Padman, and Wang,
2012), Qualitative risk level estimation of BPR efforts and effects (Venaik, 2015) and Log based
BPR using fuzzy web service discovery (Shafiq, Alhajj and Rokne, 2014). The comparison has
been done on the basis of research methods, identified issues and findings of the study with the
main article.
Concept of Business Process Re-engineering (BPR)
Business Process Management (BPM) is a systematic approach of the operations
management which is used by team or businesses to improve the business process. In the BPM,
people emphasize on the use of various methods to amend and analyze the business processes
with the help of the design, model, analysis, optimization and automation etc. (Jeston, 2014).
Further, BPR has significant impact on the business because it is helpful to cut down the errors in
customer service as well as improve the quality of products (Scheer, Abolhassan, Jost and
Kirchmer, 2010). BPR has a major contribution to bring the organization at a stage of cost
efficiency because it is adopted to restructure the unproductive management stages, re-modeling
the processes and remove the dismissal or process (Abdolvand, Albadvi and Ferdowsi, 2008).
For instance, several companies such as Bell Atlantic, Ford motors and GTE etc. has adopted the
BPR during the period of 1990 to change the operations. The process of re-engineering was
helpful to make these companies competitive in comparison to competitors and has a major
contribution to cut-down the expenses which incur on the further processing (Tallyfy, 2018).
Moreover, BPR follows a particular process to apply the improvements in the business for
achievements of objectives.
1