This report discusses the best practices of BP case study and how it has helped in enhancing the learning prospects and progress in personal and professional career. It covers various aspects of business process management and systems, including the efficiency of the business process management and systems and its contribution to the value and benefits to the customers. The report also covers the people, process, and technology components of BPM and how it can impact the entire business performance. It also discusses the To-be processes, process governance, Big Data analytics, and Kaizen approach. The report concludes with the understanding of the principles and policies of context awareness.