Approaches to Leadership and Management in a Global Context

This report explores the functional area and hierarchy of management in Giacom, the importance of communication to leadership and management, current drivers for globalization and their impact on business, and a comparison of two leadership or management styles. The study concludes by analyzing the best style for Giacom.

APPROACHES TO
LEADERSHIP AND
MANAGEMENT IN A
GLOBAL CONTEXT

Table of Contents
INTRODUCTION...........................................................................................................................1
1. Functional area of Giacom and its hierarchy of management.................................................1
2. Importance of communication to leadership and management...............................................2
3. Current drivers for globalisation and its impact on business..................................................3
4. Comparing and contrasting two leadership or management style..........................................5
CONCLUSION................................................................................................................................6
REFERENCES ...............................................................................................................................7

INTRODUCTION
The report aims to describe the functional area of Giacom that is an Information
Technology organisation. The study will analyse the hierarchy management of the chosen
organisation. Importance of communication will be analyse to leadership and management and
along with it current drivers of globalisation and their impact on the business will be evaluated.
Lastly the report will compare and contrast leadership and management style and assess the best
style that suitable for Giacom.
1. Functional area of Giacom and its hierarchy of management
Functional area refers to the team of employees in the company who have similar
expertise and skills (Noe, Hollenbeck and Wright, 2017). The functional area of Giacom are;
Operation department, R&D, Support function, etc. Different functions of the company are
performed and controlled by various parts of Giacom. The key functional area of organisation
are;
Management
The primary objective of managers in Giacom is to supervise people and their
performance effectively. The functions of management are;
Planning- Managers of the company are responsible to set long term goals and plan accordingly
and they develop sort term strategies to execute against those goals.
Organising- The next function of management is to organise operations of business efficiently
that enable Giacom to utilize the available resources effectively (Baruch, Altman and Tung,
2016).
Controlling- Most of the time is consumed on controlling the activity within the organisation to
ensure that the business is on track to reach its goal.
Leading- Managers also plays the role of leader in the organisation. They are responsible to
leader the team through the new development of product or new process.
Accounting and Finance
Accounting and finance is lifeblood of Giacom since it takes care of all the money
matters. Without finance, any organisation will not be able to operate (Bratton and Gold, 2017).
There are two primarily responsibilities of accounting and finance; one that comes in the
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company and other that goes out of the company. They are also responsible for charge of payroll
and make sure that each and every employees are paid accurately on time.
Marketing and advertising
This area of marketing of all that a company does to evaluate need of customer and
design the services and products that allow company to meet those needs (Durkin and Gunn,
2016). In today's technology driven business, marketing is essential for building and overseeing
the internet presence and global presence as well. The advertising area of the company develop
effective marketing and advertising strategy that help the company to grow customers by
attracting them towards the company. They also have responsibilities of globalization decision
of the company. They manage social media and monitor and they produce internal marketing
communication for the employees.
Management hierarchy of Giacom
The management hierarchy of Giacom includes a Chief executive officer which is the head of the
organisation and is responsible for any major decisions related to the organisation growth and
development (Javidan, Bullough and Dibble, 2016). Under the CEO the Chief operations officer
holds the role of managing and directing the management of the organisation. The chief
operations offer manages the day to day responsibility of Vice Presidents, General Managers and
supervisors of the particular branches of the organisation. At last, the regular employees are
arrives under the list of hierarchy. These employees are assigned to do day to day activities and
make organisations operations smooth and easy.
2. Importance of communication to leadership and management
Effective communication is essential for leaders and managers in Giacom to perform the
basic function of management (Rees and Smith, 2017). Effective leadership and management is
totally relied on communication that master people's skill to success of business and without
communication, company would not be able to function. Effective communication is central to
the entire management procedure for following reason;
 It is a way that enable managers to conduct managerial functions such as; planning,
organising, directing, staffing and controlling. It is the heart of Giacom.
 The decisions are often depends upon the received information (Popli and Rizvi, 2015).
In lack of proper communication or poor and incomplete information, the decisions often
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be incorrect. The communication also allow management to consult issues and ideas with
other departments and help in to take effective decisions with credibility of all the
departments.
It allows the leadership of Giacom to implement their vision and strategy.
Communication allow management and leadership to establish and maintain interpersonal
relation with the workforce, handle conflicts by negotiating successfully (Quarshie, Salmi and
Leuschner, 2016). As Giacom provide their services at global level so it is essential for
management and leadership to develop and implement new communication strategy to interact
effectively with multinational clients. Furthermore, effective communication are central in
Giacom because it avoids confusion in the management as well as in all the other functional
areas. Open and honest communication with employees create the level of trust for management
and leadership.
For example; If marketing department of Giacom promotes any new services through
advertisement they need to communicate with sales department of the company so they can make
sure consumers receive the deal they saw (Annan-Diab and Molinari, 2017). If sales department
make sale it must be communicate with the team that handle accounts receivable that allow them
to collect money. All the departments are dependent on each other information that can be
effectively circulate by communication
Effective interdepartmental Communication allow Giacom to provide better services to
their consumers if team and all the departments are communicated effectively. Proper interaction
give better understanding of the work and roles of every department that help leader and
manager to manage the whole organisation accordingly and inspect where the conflict is arising
and which area need improvement and proper communication channel (Clegg, Kornberger and
Pitsis, 2015).
3. Current drivers for globalisation and its impact on business
Globalisation refers to the process of communication, integration among people,
organisations and government worldwide. A driver is a contribution to the change in business
environment. The main drivers of globalisation for Giacom are;
Technological Advancement- Technology is changing rapidly in past few years that
lead to major improvement to global connectivity, communication and mobility (George,
Howard-Grenville and Tihanyi, 2016). That helped in result to facilitate and driven by
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globalisation. In the current scenario technology set and shaped the foundation for globalisation.
Innovation in telecommunications and microprocessors allow effective communication and
computing at a low cost level. The transportation technology drive organisation to globalisation
(Thorpe, 2016). The communication is also becoming advance with the technology that influence
companies to globalise. Internet is effective medium to share ideas and thoughts as it decline the
cost of transactions. Technological advancement made financial flow more easy that include;
technology transfer, portfolio investment and foreign direct investment. The cost of global
communication have declined and IT tools are becoming available to more people and it is easier
to use.
Market drivers- Now days domestic market become more and more saturated especially
for medium size business like Giacom, the opportunity for growth ar limited that drive
organisation towards global expanding to overcome the situation. This driver encourage and
strengthen interdependence between countries. The Information technology increase flow of
ideas and information at global level. Globalisation element the barriers of international trade
that makes easier for Giacom to sell their services (Chu, Anguelovski and Carmin, 2016). The
barriers of the movement of services, products and resources enable organisation to take better
advantage of international opportunities. This driver include liberalization and privatization
Competitive drivers- The reason that drive globalisation also include market
competition as inter firm competition is increase tat force Giacom and many other companies to
operate internationally. The management of the company understand that new product and
services can quickly become global (Collings, Scullion and Caligiuri, 2018). The competition in
domestic market gives only a specific area of competitive edge that leads company towards
globalisation. Competitive driver include; increase in new entrants and rivalry among existing
competitors. Under this factor arise in new competitors intent upon becoming global competitors.
Impact of Globalisation on business
Globalization has some positive and negative effect on Giacom;
Globalisation is caused by more foreign investments flowing to various countries that allows
business to enter into new markets from which they once forbid. It is beneficial for the company
as they can select where they want to operate by evaluating and implementing modern
production techniques that help them to gain the benefit of cost of resources and it able to cut
down the cost of labour that increase the margin level of company (Higgs and Dulewicz, 2016).
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Due to competition growth Giacom have been compelled to improve their standards and
consumer benefits that have positively affected the business. Through globalisation, the company
able to make a significant rise in the level of technology. It helps in increase the manpower and
level of skills and ideas that make the company more effective.
4. Comparing and contrasting two leadership or management style
Leadership can be refers as the ability to lead a group of people effectively in the
company and management refers to the capability of managing the whole organisation.
Different styles of leadership or management
Business organisation aims at choosing effective leadership style that can bring
effectiveness in business operations and activities (Bryson, Crosby and Stone, 2015). Giacom
focuses on ensuring that leaders effectively manage day-to-day activities of the organisation and
encourage employees for bringing innovation and creation. This may bring better results for
overall organisation and also increases performance level of employees. Autocratic and
democratic are two different leadership styles that brings different impacts on the working of
business and also on the performance and satisfaction level of employees. Following is given the
differences between two leadership styles:
Autocratic Leadership Style:
This leadership style is task oriented and control remains with one person. Leader makes
decision without consulting it with employees and make judgements according to their views and
ideas. Employees may feel dissatisfied as their views and suggestions are not taken in decision
making process and leaders put control over business operations and activities. Organisation
following autocratic style tends to be rigid in nature and also does not allow much flexibility.
Employees creativity and innovative ideas are not encouraged by autocratic leaders (Manning,
2017).
Democratic Leadership Style:
This leadership style adopted by business organisation is flexible in nature and aims at
engaging employees in business activities and operations. Leaders provides opportunities to
employees for sharing their views, ideas and suggestions and also consult with them while
making decisions. This leadership style is people oriented and focuses on motivating and
encouraging employees. This is considered to be the most effective leadership style as it leads to
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bring motivation to employees and also leads to bring higher productivity and profits for
organisation.
Democratic leadership style suits the best to modern globalized organisation. Because,
this leadership style aims at motivating and encouraging employees which is necessary in
globalized business. Motivated and satisfied employees come up with innovative and creative
ideas which are welcomed by democratic leaders (Kurucz, Colbert and Willard, 2017).
Democratic leader are also called as participative leaders who makes efforts to engage
employees in business activities and operations. Leaders also effectively build employee
relations by providing them to participate in decision making process. Employees retain in
business and also helps organisation to develop in international markets. Modern globalized
business organisation requires democratic style of leadership in order to motivate employees and
engage them in complex activities of business.
CONCLUSION
From the present study it had been evaluated that functional area of the company include
Management, Marketing and Finance and sales. It also had been concluded that management and
leadership plays an important role in globalisation. The study analysed the best style of
leadership and management by comparing autocratic leadership style and management.
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REFERENCES
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collaborations: Needed and challenging. Public Administration Review. 75(5). pp.647-
663.
Chu, E., Anguelovski, I. and Carmin, J., 2016. Inclusive approaches to urban climate adaptation
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leadership self-efficacies. Academy of Management Perspectives. 30(1). pp.59-73.
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Manning, K., 2017. Organizational theory in higher education. Routledge.
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Thorpe, R., 2016. Gower handbook of leadership and management development. CRC Press.
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