Business Research Methods – BMO 6630.

Business Research Methods – BMO 6630 TRI 1 2019 - SYD
Assessment 1 – Article Collection & Structured Abstract (30%)
Name:
Student id:
Theoretical concept the articles relate to:
List of reviewed articles:
Provide reference for each academic article (formatted using the
Harvard Referencing Style. Check here for the format and examples:
https://libraryguides.vu.edu.au/harvard)
Conceptual article
(proposed theory)
Michel, J.W., Kavanagh, M.J. and Tracey, J.B., 2013. Got support?
The impact of supportive work practices on the perceptions,
motivation, and behavior of customer-contact employees. Cornell
Hospitality Quarterly, 54(2), pp.161-173.
Quantitative article
Nguyen, Q., Nisar, T.M., Knox, D. and Prabhakar, G.P., 2018.
Understanding customer satisfaction in the UK quick service
restaurant industry: The influence of the tangible attributes of
perceived service quality. British Food Journal, 120(6),
pp.1207-1222.
Qualitative article

Business Research Methods – BMO 6630 TRI 1 2019 - SYD
Poria, Y., Beal, J. and Shani, A., 2019. Does size matter? An
exploratory study of the public dining experience of obese
people. Journal of Hospitality and Tourism Management, 39, pp.49-
56.
Mixed method article
Budiyanti, H. and Patiro, S.P.S., 2018. Perceived fairness,
emotions, and intention of fast food chain restaurants
customers in Indonesia. Gadjah Mada International Journal of
Business, 20(2), p.229.

Business Research Methods – BMO 6630 TRI 1 2019 - SYD
[Word count: overall 1000 words for all five sections]
1. Brief summary of the theory & discussion of progression in the field
2. Discussion of common themesacross all the four articles
3. Discussion of different themesacross all the four articles.
4. Discussion of study limitations & how these limitations differ across the various research designs (e.g.
quantitative, qualitative, mixed).
5. Discussion of future research directions proposed in the articles (commonalities & differences)