Business Research Methods – BMO 6630.

Business Research Methods – BMO 6630 TRI 1 2019 - SYD
Assessment 1 – Article Collection & Structured Abstract (30%)
Name:
Student id:
Theoretical concept the articles relate to:
List of reviewed articles:
Provide reference for each academic article (formatted using the
Harvard Referencing Style. Check here for the format and examples:
https://libraryguides.vu.edu.au/harvard)
Conceptual article
(proposed theory)
Michel, J.W., Kavanagh, M.J. and Tracey, J.B., 2013. Got support?
The impact of supportive work practices on the perceptions,
motivation, and behavior of customer-contact employees. Cornell
Hospitality Quarterly, 54(2), pp.161-173.
Quantitative article
Nguyen, Q., Nisar, T.M., Knox, D. and Prabhakar, G.P., 2018.
Understanding customer satisfaction in the UK quick service
restaurant industry: The influence of the tangible attributes of
perceived service quality. British Food Journal, 120(6),
pp.1207-1222.
Qualitative article