Impact of HRM Practices on Employee Motivation: A Research Project on Marks and Spencer

This research project aims to evaluate the impact of HRM practices on the motivation level of employees at Marks and Spencer. It critically analyzes HR practices, evaluates the most appropriate set of HRM practices, and provides recommendations supported by relevant literature and secondary research.

Business Research
Project
Topic: (Impact of HRM practises on motivation level of
employees. A research project on Marks and Spencer).

Table of Contents
Research Topic: Impact of HRM practises on motivation level of employees. A research project
on Marks and Spencer......................................................................................................................1
Chapter 1: Introduction....................................................................................................................1
Background to the study.........................................................................................................1
Aim and objective...................................................................................................................1
Rational for project.................................................................................................................1
Research questions.................................................................................................................1
Summary of the overall structure...........................................................................................2
Chapter 2: Literature review............................................................................................................2
To critically analyzed at least two HR practices from the given data to establish how the
chosen HR practices to improve employee motivation..........................................................2
To evaluate about the most appropriate set of HRM practises that can be adopted by Marks
and Spencer to ensure higher motivation and performance level in its employees................4
To draw realistic and appropriate conclusions and make recommendations supported by
relevant literature and secondary research.............................................................................5
Chapter 3: Methodology..................................................................................................................6
CHAPTER 4: ANALYSIS AND DICUSSION..............................................................................8
Chapter 5: Conclusions....................................................................................................................9
Chapter 6: Recommendation and reflection....................................................................................9
Recommendation....................................................................................................................9
Reflection.............................................................................................................................10
REFERENCES..............................................................................................................................10

Research Topic: Impact of HRM practises on motivation level of employees. A
research project on Marks and Spencer.
Chapter 1: Introduction
Background to the study
HRM practises comprise of various aspects which are used by an organisation as a system for
attracting, developing and retaining talented employees through leading effective motivation in
them (Song, Gu and Wang, 2019). Thus, current investigation is lead out on Marks and spacer
which is a major British multinational retailer with headquarters in London, England to evaluate
the impact of HRM practises on motivation level of employees. human resource management is
the practise of aligning and coordinating human resources with overall company objectives in
order to improve company performance. Strategic human resource management is considered as
being highly important for the development and growth of an organisation since it creates human
resource strategies in order to fulfil goals and objectives.`Recruitment and selection, learning and
development, performance evaluation and assessment, remuneration, and succession planning
are four types of human resource strategies that are covered under strategic human resource
management.
Aim and objective
Research aim
To evaluate about the concept of HRM practises along with its impact on motivation level
of employees. A research project on Marks and Spencer.
Research objective
 To critically analyse at least two HR practices from the given data to establish how the
chosen HR practices to improve employee motivation
 To evaluate about the most appropriate set of HRM practises that can be adopted by
Marks and Spencer to ensure higher motivation and performance level in its employees.
 To draw realistic and appropriate conclusions and make recommendations supported by
relevant literature and secondary research.
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Rational for project
The selection of current research topic is rationale as HRM practise are vital to effectively
motivate and satisfy employees for better performance which is significant and important for
survival of an orgnisation. Beside this, selection of current topic is also rationale from personal
view point of researcher which meet personal and academic interest along with facilitating better
knowledge and improvement in skill.
Research questions
 What do you understand by the concept of HRM practises along with its need and
importance in context to a business organisation?
 Which can be the two HR practices from the given data to establish how the chosen HR
practices to improve employee motivation?
 What possible impact could be lead out by HRM practises on the motivation level of
employees within Marks and Spencer?
 Which could be the most appropriate set of HRM practises that can be adopted by Marks
and Spencer to ensure higher motivation and performance level in its employees?
 Which are the most appropriate set of HRM practises that can be adopted by Marks and
Spencer to ensure higher motivation and performance level in its employees?
Summary of the overall structure
The current business research report is divided into 6 chapters of which 1 chapter comprises
of introduction about research topic and aim and objective where as 2 chapter consist of
systematic analysis of secondary information under the head of Literature review. Further,
chapter 3 provided information about applied research method for data collection and 4th chapter
leads to analysis and interpretation of research findings. At last, conclusion is provided in chapter
5 along with valid recommendation and reflection in the last chapter.
Chapter 2: Literature review
This is most essential part of research project where it helps to provides the detail analytical
of published sources of literature with sort of related topic. This section comprises of literature
review on the topic of the role and importance of Human resource management in Marks and
Spencer company which provides an analysis and evaluation of scholarly paper that are present
in secondary form of data.
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To critically analyzed at least two HR practices from the given data to establish how the chosen
HR practices to improve employee motivation
As per the opinion of Ruth Mayhew, 2019. The human resource is importance about the
organization which is support to raises different types of strategic planning that influence to
optimism improvement in internal assessment. By having roles and responsibility that enhance
through for prepare internal work to better monitor towards development of specific
organization. As per the Marks and Spencer company there is need and importance of Human
resource department which helps to create proper compliance or systematic working regulation
such as recruiting and selection, training and development, employee engagement along with
performance appraisal with further practices that support to maintaining better work circulation.
There are some areas which is highlight in control can enhance with better experience workforce
with strengthen business operation for Marks and Spencer company. Safety Risk Management,
this is something which employees wants and certain condition which manager of company
applies at the time of working criteria where employee or work security must required as
insurance or any type of allowance which shows some sort guarantee about employee security in
workplace. In above major practices are highlighted that helps along with it suitable towards
better long term benefits (Mariappanadar, 2020).
Further, as per the view point of Dede, N.P., 2019, it has been analyzed that the two most
vital set of HR practices that can be chosen and adopted by an organisation to improve the
employees motivation level comprises of providing of regular training along with ensuring
proper compensation and incentives for them. A detailed discussion about the theses two vital
HR practices has been provide as below:
Training and development program- It forms out a vital HR practices which comprises of
providing of regular employee training and development program that is effective and helps in
learning of new skills and acquiring vital Knowledge. An analysis can be made out that the
providing of training makes an employee more productive and enhance its performance level
which is beneficial for both employees and employer. A vital role is played by training in
improving the morale and motivation level of the employees by the way of enhancing ability and
knowledge level to perform their job roles in better manner. Apart from this, regular taring and
development session also leads to better employee’s growth and improved future for the
employees that boost their overall motivation and satisfaction level while working in a firm
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through encouraging job opportunity and growth in future based on improved skills and
competencies.
Improved compensation and incentives- the best way and HR practices that is adopted by a
firm to attract and keep their best employees for a longer period of time comprises of providing
and leading out of improved compensation and incentives benefits for them. An analysis can be
made out that providing regular compensation lead a positive impact on the mind set of
employees and providing extra incentives boost their motivation level and directs them to
perform better in order to have better finical earnings. Thus, an analysis can be made that regular
compensation and incentives directs and motivate employees to have higher efficiency and
performance level through ensuring higher financial gain and other benefits.
To evaluate about the most appropriate set of HRM practises that can be adopted by Marks and
Spencer to ensure higher motivation and performance level in its employees.
According to the Emma Miller, 2018. There are factor for motivation which prevails better
set of employee retention where motivation plays an important role in it. As Employees are most
valuable and essential assets that makes helps towards better work which is more efficient that
business or company growth get hits in positive manner. Strategic Management, the human
resource need to improve as per the bottom line consider that corporate decision making and
further makes to assessment for further task or project which will generate outcomes in positive
manner towards better demand (Anwar and et. al., 2020). Analyzing Benefits, it specialist
enhance to reduce the uncertainty or which creates huge cost towards company related
attribution, turnover and hiring in effective manner. Many further reward system is another part
of human resource practice which comes employee benefits and this process can follow up
through human resource department for Marks and Spencer to ensure higher motivation and
performance level in its employees. Apart from this, an analysis can also be made that the
implication of regular training and development session are also the effective way most
appropriate set of HRM practices that can be adopted by Marks and Spencer to ensure higher
motivation and performance level in its employees as it supports continuous improvement and
development of skills and competencies that support improved performance and better growth.
Apart from this, an implication could also made out that providing of the compensation and
performance based incentives also motivates and directs employees towards improved efficiency
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thus, most appropriate set of HRM practices that can be adopted by Marks and Spencer to ensure
higher motivation and performance level in its employees.
For better employees and having a good attitude that need towards motivate engaged,
productive which effective work enhancement. For Marks and Spencer company point of view
their human resource department need and it is necessity to making understand about their
workforce requirement where it plays an important part in life company. The human resource
manager come across to play where they insists to control by mapping as well as maintaining the
positive and negative wide range attributes between employees and upper level of management.
Through better communication for win is factor by consulting asking feedback and solving their
grievances which helps to making motivate that openly facing issues and creating problem
(Ngwa and et. al., 2019). By raising of funds life long dream through raising motivation by
providing them better reward and enough satisfying salary which empower them better evolution
towards happier towards more motivated in efficient manner. Marks and Spencer company
motivation they creates by facilitating many practice of human resource are training and
development, employee engagement activities and along with performance appraisal all these are
influence employees who currently working it increase more self belief as well as self motivation
that better allows high rate of productive (Kim and et. al., 2020).
To draw realistic and appropriate conclusions and make recommendations supported by relevant
literature and secondary research
As per the opinion of Michelle Reynolds, 2019. The understanding of human resource
where people used to better consider about those resources that needs to be correctly managed
and better supported As per the record of human resource is very valuable aspect which makes
vulnerable and flexible working regulation in Marks and Spencer company through better
managed and support creating better competitive advantages that enhance to attract employees
and further more reason to evaluate better in company benefits. As per some practices which are
major developing that creates major working issues which creates function like Reward
management which helps to provide optimum rewards that enhance better system to optimize
better and skilled labor which attain high rate of productive workforce. Workforce planning and
employment that creates right amount of orientation recruitment and selection which helps to
create better management system (Tuan, 2019).
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Thus, on the basis of above discussion a conclusion and recommendation can be
made out that providing training forms out a vital HR practices which comprises of providing
learning to employees that is effective and helps in gaining information and practices of new
skills and acquiring vital Knowledge. An analysis can be made out that the providing of training
makes an employee more productive and enhance its performance level which is beneficial for
both employees and employer. A vital role is played by training in improving the morale and
motivation level of the employees by the way of enhancing ability and knowledge level to
perform their job roles in better manner. Apart from this, a summarization and recommendation
can also be made on the basis of above discussion that regular compensation and performance
based incentives also plays a vital role in enhancing the overall motivation and performance level
of employees. An analysis, can be made that incentives meet the financial needs of employees
which lead to higher motivation and improved performance at workplace.
Chapter 3: Methodology
A research methodology is mainly optimise and design findings and evidence through
compliance oriented with practises that operates by an effective researcher. They focuses on
analyse, select, process and investigation related with better evaluation of information that data
prevents related topic of research.
Research Philosophy
It provides various possible alternatives which generate better ways towards data
regarding with related topic that enhance to collect or gathered in positive manner towards better
interpretated which determines for better assort research. Some of them are features in data
collection are defined below:
Positivism: It mainly represent thee structure of research which is optimised towards
research where assuming by predicting towards data representation for better outcomes in
research (Dede, 2019).
Interpretivism: This is refers to allow better allowance through researcher that which
they consider on better exceptional or provide subjective base data in productive manner.
As per above two philosophy researcher is selected interpretivisim philosophy that attain
more predicting research base data where it provides correct form of conclusion through basic
form of important in which interpretivism is not select because it facilitate subjective related
data information that not suitable for research objective.
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Research Approach
It depicts about formal way of presentation that occurs more plans and procedure which
is used to research and involve that includes various steps which prevent high level of
assumption for better making forming of data for collective in effective manner to mapping facts
and findings.
Deductive: According to this approach it regulates through selective theory, developing
from hypothesis as per the data collection and better evaluation through basis of better
hypothesis. Thus, it involves the important approach from testing theory before it beginning.
Inductive: In this approach of research that enhance to make considered about new
upcoming theory which tends to emerge which is generally optimise multiple assumption and
different premises for optimum conclusion about research (Almarzooqi, Khan and Khalid, 2019).
On the basis of research through particular base of research that creates more assorting of
inductive approach as it generates to prevails valuable data as it works on selective theory
through scrutinize proper evaluation while inductive approach helps to approach towards better
represent data which evaluate multiple alternatives.
Research Method
This section of research methodology basically generates and provides a systematic
process for having a more better managerial planning for conducting an investigation along with
meeting set objective in a most viable and suitable manner (Song, Gu and Wang, 2019).
Research method are mainly optimise and bifurcated into two main types an elaboration of which
is provided below:
Qualitative Method: under this method of research the researcher mainly looks for
having an in-depth analysis and knowledge about a set objective and topic therefore, provides a
more detailed and in-sight view point and implication within a topic.
Quantitative method: in this particular method of research the data has been collected in
numeric or statistical form which is based ensure and leads to better presentation of arithmetic
form of information with the use of various forms and types of pie charts and tables (Anwar and
et. al., 2020).
Use of qualitative method of research is made for current investigation which support in-
depth and theoretical form of analysis.
Sources of data collection:
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It basically presents about the origin through prevents from data which is actual through
gathered. Some of two important sources are prevents in given below:
Primary Sources: This type of sources are prevents more collected and evaluated
through own sources where the researcher towards information get to research through better
attain data through interview survey, polls feedbacks and other references etc.
Secondary method: The data is mainly emphasis about through optimise data get to
circulated through having existence through better research document where it generally opted
through better internet, articles, subjective data where it assorted in secondary method which
measure data in effective manner (Mariappanadar, 2020).
Through above sources research is tend to approach secondary sources of information as
it is easy to analysis and reviews which is present in form of online articles and journals.
CHAPTER 4: ANALYSIS AND DICUSSION
As per the above preceding secondary information this research present the information
on impact of HRM practices on motivation level of employees that study on an organisation
Marks and Spencer. As per the first research objective it is to be demonstrated that human
resource is very essential for an organisation as it helps in gaining competitive advantage within
marketplace along with attracting talented workforce. By effectively consider the HRM practices
there is high essentiality of employee’s consideration so that proper working should be regulated.
In this strategic management leading in taking corporate decision making so that greater
outcomes will present in company long term survival. In this second objective of research it is to
be analysed that the impact of human resource practices is enhances the better results within
Marks and spencer, from above literature review it is to be discussed that HRM impacted in
positive and negative on company profitability and their long term survival. In positive terms it
motivates the workers towards working along with evaluating performance of workers so that
productive results are gained. In terms of negative manner it is to be demonstrate that it includes
high cost. Further the next research objective is reflected that the more suitable practice of HRM
that is mainly adopts by Marks and Spencer is flexible working condition, timely evaluate the
performance of employees, proper workforce planning etc. all these practices helps in gaining
profitable results. The secondary source of research is also useful to frame a conclusion at the
end of research.
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Apart from this, on the basis of current literature review, a discussion can be made that
regular training and development session along with providing compensation and better
incentives are vital HR practises that support improved motivation in employees. It has been
served that training program lead to continuous improvement in the ability and skills of
employees which motivates them to perform their job role more effectively. Apart from this, it
has been also seen that compensation and incentives lead to higher financial benefits for
employees which also lead to higher motivation and improved employee performance.
Chapter 5: Conclusions
On the basis of current business report, a conclusion can be made that HRM practises are
important and needed with a business orgnisation as it helps in Creating Positive workplace
attitude, Reducing wastage and maximum use of resources along with Leads to more quality
employees. Further, it has been also observed that main HRM practises that could be provided by
an organisation for its employees at workplace consists of Providing security to employees,
Hiring the right people, Fair compensation raining in relevant, Training in relevant and Creating
a flat and egalitarian organization. Beside this, an summarisation can also be made that a overall
a positive impact is lead by HRM practises on the motivation level of employees of a company
by the way of enhancing their efficiency and satisfaction level. Some challenge and issues are
also related with HRM practises which are faced by business firm while implication HRM
practises for its employees which consists of Higher cost of operation, Lack of participation from
employees along with Higher employees expectation. Apart from this, a summarisation about the
most appropriate set of HRM practises that can be adopted by a business orgnisation to ensure
higher motivation and performance level in its employees can also be made which consists of
Ensuring effective communication, Regular training and development programmes and
Performance based perks and incentives.
Chapter 6: Recommendation and reflection
Recommendation
On the basis of current research work following recommendation can be made for Marks and
spacer which ensure more effective HRM practises to improve the motivation level of its
employees:
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 Implication of effective communication is recommended for Marks and Spencer as it lead
to better guidance and direction for employers which enhance and boost the motivation
level of employees by ensuring enhanced bonding and better interaction at workplace.
 Providing regular training is also suggested for Marks and Spencer as it lead to better
development of skill and ensures better learning and workplace experience which also
improves confidence level of employee thus, leads to higher motivation.
 Providing regular performance based incentives is also recommended for Marks and
Spencer as it ensures higher motivation in employees for getting better monetary funds
and other benefits.
Reflection
On perspective research assessment that allows many facts and findings which evaluate by
me where I have make it flexible in outcomes and consulting with optimum finding through
employees of Marks and Spencer company that enhance various alternative responses which
generates. Through questionnaire I have scrutinize many questions that covered Human resource
practises in Marks and Spencer where what I observe majority of 90% are satisfied with HR
work and practise but rest are in doubt phase. By getting into details information I have applied
many approached like Deductive and philosophy like Positivism that majorly allows to get better
mode for generating high value of results and make the findings of research leads to expand in
productive way
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Ruth Mayhew, 2019. Importance of Human resource [Online]. Available through:< 10 Reasons
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