Self Reflection on Business Research and Social Media

Running head: Self Reflection 1
Business research

Self Reflection 2
Contents
Overview......................................................................................................................................................3
Effectiveness and use of the learning experience .......................................................................................3
Usefulness of learning process....................................................................................................................3
Evaluation of the learning............................................................................................................................3
Applied learning...........................................................................................................................................3
References...................................................................................................................................................4

Self Reflection 3
Overview
Social media has become the backbone of all businesses as it facilitates in connecting with the
customers. I have learnt through my learning process that there are many business advantages
that business can find in the usage of social media platform. Along with that I have found that
there are many factors in the form of disadvantages of social media exist that may lead the
business into adverse situation due to use of social media.
Effectiveness and use of the learning experience
According to my opinion, I have observed that there should be a qualified workforce to oversee
business online networking as these issues becomes a major reason of the failure of the business.
I have learnt that the web-based social networking is vital which again requires maintenance of
cash. It has been found that the big organization that has a huge case can handle again at the
similar period the organization, which has small capital searches it hard to do. During my
learning process, I have learnt that the value of customers are remarkable for the growth of the
business and in case of any issues or concerns of customers, a business organization should
endeavour to resolve the concerns of the customer as soon as possible. The business should
maintain the good will of the company in a significant manner and do not entertain the trolls by
customers over the business as it can tarnish the goodwill of a company (Sekaran and Bougie,
2016). The value of this experience is enormous for me as I got to know about various factors
regarding social media that may lead business either peak point of growth or in to the adverse
situation.