Business Skill Sample Assignment (Doc)

BUSINESS SKILLS

EXECUTIVE SUMMARY
The Report is based on the various types of employability skills that are required to find
employment in the hotel that operates in Hospitality industry. It will describe the strengths,
weakness, opportunities and threats of an individual and Personal development plan for
developing those skills that are lacking and highly essential to find employment in a hotel such
as employment at the post of Human Resource Manager.

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................4
SKILLS............................................................................................................................................5
My Current employability and academic skills..........................................................................5
Wish to develop employability and academic skills...................................................................5
SWOT .............................................................................................................................................6
Personal development plan.........................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Employability skills refers to the skills and abilities that individual should possess for
getting employment in an organization ((Raven and Le, 2015). In this assignment I will evaluate
my own academic and employability skills for hotel and Hospitality Industry. Hotel sector is an
important sector which comprise services like accommodation, food and beverage, etc. The
analysis of my strength and weakness of skill will be done with the help of SWOT analysis
which is appropriate approach for skill audit. Further, I will prepare Personal Development Plan
(PDP) to focus on my lacking skills and to gain insight over my current business skills. The PDP
plan will help me in setting deadlines and outlining activities which I need to focus on for
updating my academic and employability skills.
Presently, in my opinion I feel I have good control over my skill’s social interaction, self-
confidence, verbal communication and decision-making. According to Rai and Thapa, 2018,
employability skills are the transferable skills which is required by an individual and reflects
employable ability of the person. The skills comprise emotional intelligence, team working,
negotiation, problem solving, communication, etc. These skills are not job specific and when
seeking for job it is important for the individual to focus on improving employability skills
because employers are willing to teach someone the job-specific skills and not basic soft skills
which considered before hiring. As per the view of Assiter, 2017, there are different types of
employment skills like:
 Personal qualities of a person which comprise individual ability to socialize, self-control
and confidence on own decisions.
 Communication category which comprise skills like, attentiveness, active listening,
written communication and interpersonal skill.
 Team working category of employability skills consist of collaboration, conflict
management, reliability and management of expectations.
Coetzeeand Fourie, 2017, stated about soft skills requirement in modern era which has become
specific to category like ethics, team working and communication. In accordance with this
employment skills of person should comprise, integrity, empathy, collaboration, verbal and
written communication and deductive and inductive reasoning ability. Current job market is
focused on employability skills like, self-management, learning, technology, leadership, time
management, logical reasoning, persuasion, motivation, etc. As per the views of ____, academic

skills which are required as per present job market are reasoning and cognitive ability. Further, it
is important for the leaner to focus on academic skills like time management ability and
multitasking which are core aspects of coordination when working in an organisation.
Thus, in accordance with this employability skill evaluation it can be said that individual
pursuing for job need to focus on skills which are requirement in present job market.
SKILLS
My Current employability and academic skills
Resource management: I am the one who is very good at maximizing my resources and when it
comes on maximizing the time resources than I have a proper idea about the wastage of a time
and always try to use these resources for giving my best.
Problem solving: I am the one who is very good at solving the problem or issue which I faced as
I always look at the all the aspect of the issue before coming on any solution and as in the
Hospitality industry there are variety of customer from different background.
Searching and evaluation: I am the one who is very good at sourcing the information from the
internal and external environment and always find it comfortable to evaluate the data in the
organization favour.
Team working: I am very good at working in a team dynamic as I am good at problem solving
which helps me and my team in improving the efficiency of work.
Wish to develop employability and academic skills
Communication skill: I am good at oral communication but find difficulty in written
communication, so I am trying to improve it so that I can communicate comfortability with
senior authority.
Presentation skill: As I find difficulties in written communication it proves difficult for me in
presenting the data, I want to improve my presenting skills so that my view point can be
understood comfortably.
Upgraded skills:I need to understand the new and innovative way of serving in the industry
which has been brought by the technology change.
Persuasion: I need to develop this skill so that I can transfer my point of view comfortably and
can influence the work of the employee in correct direction.

SWOT
As per author Rai and Thapa, 2018, Self-audit helps to identify own strengths and
weaknesses. According to Coetzee and Fourie, 2017, SWOT analysis is a tool that will help to
identify own strengths, weaknesses, opportunities and threats.
Strengths – Strengths are the positive things that helps to get employment in an organization for
example- employment in a hotel.
 Scheduling is my biggest strength as I used to schedule all my work with the time
bounding them which helps me to have a good time for evolution before submitting the
work.
 Innovation and creativity is my strength, as I am good at problem solving it always helps
me in bringing good innovative idea in the organization.
 Breaking down of the work is another strength of mine as I am able to manage the
resource I always break down the work do that my subordinate can have a clarity of
mind.
 Understanding the big and complex data is one of my good strength as I am able to
evaluate the data in a correct direction
Weaknesses — Weaknesses are the negative things that will act as a barrier in getting job in a
firm at a particular post. Individual should use own strengths to overcome weaknesses.
 Always Found difficulty in passing on my view points to the senior as I find it difficult in
written communication.
 Lack of Knowledge of a new technique always creates a burden on me to complete the
work efficiently.
 I always found it difficult to influence the work of other in the team dynamic has I am not
able to lead them from example.
Opportunities — Opportunities are the external factors, if individual grabs the opportunity on
right time it will help to get better employment opportunities.
 I have a good opportunity to develop my presentation skills as I am going to attend
seminar and conference of same which will include the training program which will help
me in improving same.
 I also have opportunity to develop my leadership skills as I will get opportunity to lead
team in absence of Senior team leader.

Threats — Threats are also external factors that will negatively impact the chances to getting
employment in an organization.
 I always feel threat from the other people who are having higher knowledge and skills.
Personal development plan.
As per the view of Lawes, 2018, Personal development planning refers to the process
of developing an action plan on the basis of reflection, values, goal setting, education etc.
The plan helps in self-improvement of individuals. It is also known as individual
development plan that includes skills and competencies, analysis of opportunities and
threats, weaknesses etc. It indicates the time required to develop the skills that are lacking
in the individual.
Short Term (0–12
Months)
Mid Term(12–24
Months)
Long Term(24-42
Months)
Section 1:
Goal wish to
achieve
 Study to enhance
my current
strength so that
can have
advantage in
learning another
skill
 Need to have a
good
understanding of
the industry and
the business I am
working in.
 Leadership
position at a
organization.
Section 2:
Skills desire to
have
 Need to upgrade
new skills
(change due to
technology).
 Sharpen current
skills
 Need to learn
more about
influencing and
writing
communication
skill
 Need to learn
more about the
overall activity of
the hospitality
industry.
Section 3:
Way to acquire
skill and
knowledge
 Attention
 Help of senior
 Go through the
basic knowledge
of skills
 Need to evaluate
the mistake and
need to work on
them.
 Need to cross
 Need to develop
personal and
internal aptitude
to dealt with the
tough situation.

question the
opinion of senior.
Section 4:
Resources
require
 Money
 Books and
reading material
 Trust
 Knowledge
 Guidance
 Understanding
 Patience
 Coaching
 Positive attitude
Section 5:
Time
Need to achieve in one
year.
Need to achieve in 2
years
Need to achieve in at
least 3.5 years
Starting date July 10, 2019 July 10, 2019 July 10, 2019
Expected date
to achieve the
goal
July 10, 2020 July 10, 2021 July 10, 2022-Dec 10,
2022
CONCLUSION
The above Report has outlined the meaning of employability skills that are essential to
get better employment opportunity in an organization. Further, It summarized the skills which I
am having currently and the skills I am desiring to have. Further this report summarized the
Personal SWOT of my skills and aptitude and the PDP plan for the improvement of the skills.

REFERENCES
Books and Journals
Assiter, A., 2017. Transferable skills in higher education. Routledge.
Coetzee, P. and Fourie, H., 2017. Skills assessments to enhance mergers of accounting and audit
firms: a South African case study. Southern African Journal of Accountability and
Auditing Research. 19(1). pp.101-115.
Gürel, E. and Tat, M., 2017. SWOT analysis: A theoretical review. Journal of International
Social Research. 10(51).
Jefferies, K., 2018. A Personal Leadership Development Plan for Black Undergraduate and
Graduate Nursing Students. Nursing leadership (Toronto, Ont.). 31(4). pp.57-62.
Kiamanesh, P., Olafsen, K.S. and Drozd, F., 2018. Understanding factors that promote and limit
the use of video guidance in child protection services: A SWOT analysis. Child & Family
Social Work. 23(4). pp.582-589.
Kivimäki, V. and Meriluoto, S., 2018. Holistic Perspective to Individual Study Plan: Personal
Development Project Plan. Studies in health technology and informatics. 256. pp.514-
526.
Lawes, A. ed., 2018. Management skills for the information manager. Routledge.
Lurati, F. and Zamparini, A., 2018. Communication SWOT Analysis. The International
Encyclopedia of Strategic Communication. pp.1-8.\
Rai, R. and Thapa, K., 2018. Business literacy classes for enhancing Nepalese women’s access to
knowledge, skills and resources.
Raven, P. and Le, Q.V., 2015. Teaching business skills to women: Impact of business training on
women’s microenterprise owners in Vietnam. International Journal of Entrepreneurial
Behavior & Research. 21(4). pp.622-641.