The assignment discusses the significance of formulating a business strategy for various operations to achieve end goals. It highlights the need to consider elements such as vision, mission, goals, and objectives before planning. The concept of SMART (Specific, Measurable, Attainable, Relevant, Time-bound) targets is also introduced as a way to manage staff performance and attain company objectives. Volkswagen's business strategy is used as an example, illustrating how the company manages staff and performance through change in performance policy and the use of SMART targets.