Analyzing the Use of IT Systems in Different Functions of an Organization
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This report analyzes the use of IT systems in different functions of an organization and how they contribute to achieving objectives. It also discusses different ways IT systems store and process data for knowledge management, customer relationship management, data management, and communication management.
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INTRODUCTION...............................................................................................................................3 LO1.......................................................................................................................................................3 P1 Analyse the use of IT systems within different functions of an organisation................................3 P2 Explain how IT systems contribute to the achievement of objectives in a specific organisational context...............................................................................................................................................5 LO2.......................................................................................................................................................7 P3 Different ways IT systems store and process data foe knowledge management, customer relationship management, data management and communication management................................7 LO3.......................................................................................................................................................8 P4 Evaluate how IT system can be used to support value-added change for improving business operations, performance and sustainability........................................................................................8 LO4.......................................................................................................................................................9 P5 Recommend practical IT solutions for organisation.....................................................................9 CONCLUSION..................................................................................................................................10 REFERENCES..................................................................................................................................11
INTRODUCTION Business information system is related to accumulated set of process that utilise IT infrastructureforgenerationwithdisseminationofrequiredinformation.Moreover, information system is designed for supporting decision which are taken by people and linked with corporation for its processes and accomplishment of objectives(Shaikh and Karjaluoto, 2015). For understanding overall concept of information system Tesco has been selected for respective report it is British multinational groceries as well as general merchandise. Tesco was founded in 1919 by Jack Cohen and it is headquartered at Welwyn Garden City, Hertfordshire AL7 1GA, England. This report will going to discuss analyse the use of IT system in different function as well as its contribution in achieving objectives. In addition to this, different ways of IT system store and process for knowledge management, customer relationship, data management and communication management will going to be discuss. LO1 P1 Analyse the use of IT systems within different functions of an organisation. Informationtechnologyisthesystemwhichprovideassistanceinmanaging information and data in proper manner. There are several ways as well as tools which provide assistance in effective business performance within correct manner. There are several tools that will help in effective performance of business and also help in improving productivity. Tesco information system will help in improving business productivity and performance within market area. Along with this, effective information technology system will assist in correct manner for responding business requirement within proper manner. Moreover, there areseveralorganisationsystemlikedatacollection,customerrelationmanagement, enterprise resource planning, communication, process improvement, marketing and many more.AllthesefunctionofTescowillperformedwithineffectivemannerbyusing information technology. IT Utilisation in different organisation function are mention below :- Enterprise resource planning– This organisation function is related with planning of crucial organisation resources within effective manner(Lohrkeand et.al., 2016). Enterprise resource planning result in significant utilisation of resources in effective manner which help in gaining maximum results. Information technology framework for big business asset arranging is huge for decreasing multifaceted nature of association just as ideal usage of different business assets as per association needs. Data innovation framework is helpful as
this will give prerequisite of asset in current workplace just as future needs of Tesco. This association will have the option to take right choice and upgrade its working. Marketing function– Marketing is function of association which is liable for conveying and advancing items and administrations. Tesco business is delivering top notch items, for example, garments, shoes and other in vogue items. Utilization of data innovation in promotingcapacityofseparateorganizationwillpromptimproveitspublicizingand showcasing exercises of association(Yeh, Leeand Pai, 2015). This can be used for elevating items and administrations to huge market region so as to pull in increasingly more client towards business. powerful utilization of data innovation in showcasing exercises of Tesco association will help with increasing serious edge over other adversary organizations. Customer relationship management– Information system is important for enhancing customer relationship management system of Tesco with other competitive companies. Respective organisation customer relationship management is helpful in creating as well as developingstrongrelationwithexistingandpotentialcustomers.Inadditiontothis, Information technology system like customer relationship management is very useful for Tesco company. Moreover, it also provide assistance in understanding needs and wants of customers by providing product as well as services that will able to full fill customer requirements. Human resource operations– It is most important aspect that has to be conducted by every business firm. In relation of Tesco company when they adopt advanced technology within their working then the require skilled workforce. For instance, by utilising software respective company will be able to scan profile of suitable candidates according to the requirement from several job provider platforms. Moreover, there are some technology aspects which can be use by Human Resource of Tesco some of them are mention below :- Email – It is most important tool which an business firm can use for promoting vacancies an business firm have so that candidates can apply for vacant position. For this purpose, HR manager can send emails to external as well as external both sources. Such practices will provide assistance to Tesco in leading well qualified people according to the requirement along with no much cost will occur through Email as hiring source. Online advertisement – It is important function which provided through IT to Tesco and it help in saving cost related with giving advertisement through print media or
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Television. Rather than this, company can have online advertisement which help them in attracting large number of people through their posts. Moreover, importance behind this is that people are more open as well as using social media or google for any type of issue they are facing. Thus, it will result as improved opportunity to have staff members who will able to work according to organisation standards. Video conferencing - It will provide assistance to manager of Tesco Company in carrying out interview as well as online meetings with staff members. This is feasible method by which distinct procedures can be conducted with high preciseness along with schedule can also carried out according to the availability of each and every individual person. P2 Explain how IT systems contribute to the achievement of objectives in a specific organisational context. Information technology play essential role in improving performance of business and also help in accomplishing objectives. It has been determine that effective as well as efficient utilisation of information technology provide assistance to firm in conducting their task within correct manner and also help in increasing business capabilities(Kim, 2015). There are numerousfunctionwhichperformedbyutilisationofhightechnologyforimproving performance and productivity of business. In addition to this, IT created un such manner which will provide assistance to staff for performing business activities in better manner for accomplishingmarketopportunities. Informationtechnologyis utilizedto upgrade the generalunderstandingofclientswithassociationandincrementbrandpictureon organization. Because of utilization of viable data innovation framework Tesco association will have the option to achieve its set targets. Tesco is an all around denied organization that is offering its items and administrations to enormous marker region. This association is giving top notch items and administrations to client so as to expand reliability of clients. The fundamental target of Tesco association is to reasonably build business and win benefits. This association is directing business exercises with the intention of making better relationship with client and other partner by full filling their prerequisites. The commitment of data innovation in achievement of Tesco objective is clarify underneath in detail. Increased communication– Information technology provide assistance in enhancing flowofcommunicationincompanyandalsooutsidethebusiness.Moreover, information technology help in promoting product as well as services in more effective manner and it also support in increasing awareness about products(Sidorova,
Torres and Al Beayeyz, 2015). With the assistance of this, Tesco will be able to accomplish their objectives in better manner and also help in increasing sales. Effective information flow as well as quick decision making procedure will assist in increasing employees productivity to perform task in more effective manner. It simple term it can be said that increased communication help in accomplishing organisation goals and objectives in better manner. Effective inventory management– It is one of the well known and important function of organisation because inventory management help in keeping right amount of stock in organisation which result in meeting customers demands. Moreover, it is important for Tesco to utilise latest technology for managing inventory in effective manner. In simple term, by managing inventory in effective manner Tesco will able to fulfil customers’ needs and want appropriately. Strong relation with customers– Main motive of Tesco is to build effective relation with their potential customers(Elysee, 2015). Respective company is offering high quality products with latest design for fulfilling need of customers and it also help in attracting customers towards business. IT help Tesco in accomplishing their goals effectively in required duration. Rise of innovation- Innovation is important for association that will help in improvingbusinessexercisesjustasaccomplishwantedobjectives.Thereare different ways imaginative innovation and framework that will work through data innovation(UrquhartandFernández,2016). Advancementwillhelpincreating imaginative items that will prompt upgrade understanding of client just as full fill the requirements of other partner. Ascend in development is just conceivable because of commitment of data innovation framework in association. This will help Tesco association to expand its image picture in separate market region just as reasonable development of business. Cost Efficiency:Initially this appears to be exorbitant however it is without a doubt a financially savvy answer for tending to issues that are being experienced inside association. This prompts minimisation of exchanges and execution of assignments inside upgraded way. IT arrangement concerning Morrison contains Microsoft Office (detailing of reports), email (sending and getting some data), CAD (for planning) and there are a lot more which can be used by them to ensure that they can outfit their according to required gauges. Alongside this, when data is put away on framework and is copied then it very well may be seen and in this way expelled so undesirable
space can be forestalled. This will likewise prompt have same record each time it is being required. Moreover, likelihood of mistakes inside certain angles like account is a lot of high when contrasted with machine or programming. This infers higher exactness can be accomplished in functionalities of association. LO2 P3 Different ways IT systems store and process data foe knowledge management, customer relationship management, data management and communication management The process is related with storage of data by using internal or external medium is known as data storage(Nguyen, Newby and Macaulay, 2015). There are different recording media’s which can be used by which data can be retained from system as well as it can be in several form such as files, objects and blocks. This illustrates part of technology by that information can be stored either permanently as well as on temporary basis as per required manner. Some data storage mediums are mention below: Dynamicstorage:Asperdynamicstoragethereisrequirementofpowerfor maintenance of storage.For better understanding of dynamic storage example has been taken such as RAM which is internal space that always inbuild in every device. Static storage:These devices are responsible for maintenance of data even within the situation when power is off. There are several static storage devices some are mention below:- Optical storage:It may be utilising by Tesco company for storing data within temporary manner such as information for specific particular project. They comprise of CD’s, DVD’s as well as Blu-rays(Avgerou and Walsham, 2017). Laser bumps are being used for encoding information. Flash storage:It is used by organisation for flash memory which within both writeable and readable form as well as it can utilise when power is off. Flash storage includes memory sticks as well as solid state drives within encoded form. Magnetic storage:At present company don’t use magnetic storage for making utilisation of such devices because these are made up of small metals along with magnetismwhicharecombinedwithplasticfilms.Magneticstorageincludes cassettes, hard disks, DAT tapes as well as floppy disk.
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Cloud storage:It illustrate variation of remote that are mentioned above. For instance Microsoft Azure, Amazon’s AWS and several other vendors within market area who provides storage space to business firm according to their requirement. Data management– For data management Tesco can use could storage because it will help them in securing their data related to probable needs. Moreover, cloud storage can be used by Tesco anywhere at any time as per the requirement of employees. Knowledge management– The procedure that is connected with plan, transmission, utilization and the executives of information inside association is called information the executives. This is multidisciplinary approach in focuses on accomplishment of association's targets through utilizing information. It must be adjusted by means of Tesco for formation of significant worth just as recognize key and strategic key alongside strategic necessities of association(Chang, 2016). This will permit them in recovering satisfactory information from database Communicationmanagement–Itincludessequentialplanning,observation, implementation and scrutiny of different channels by which help in sharing information in company. When communication will be manage in Tesco they will easy to communicate within different staff of company in appropriate manner. Customer relationship management– By using information technology Tesco can maintain amplified relationship with their customers because it will help them in having different options by that company can communicate in easy manner. These medium of communication includes emails, social media, text messages as well as website of company. It also depict that for an organisation it become easy for company to exchange information and data within division by maintaining transparency among employees along with data security. LO3 P4 Evaluate how IT system can be used to support value-added change for improving business operations, performance and sustainability. In an organisation software which will provide assistance to organisation in having analysing data is explained as information system. This indicates by utilizing innovation Tesco can change information into noteworthy data that might be used for improvement of important choices for development in setting of points of view related with future(Cataldo and et. al, 2020). Association's puts forth satisfactory attempts through which they can be pioneer inside area they are taking a shot at independent of conditions which wins inside
nation. It will permit Tesco to ensure that they can accomplish their objectives on time subsequently includes serious situating inside the market. Some critical angles are referenced underneath concerning associations are: Building up decisions:For maintaining sustainability and performance of business firm, it is overall depended on manner by that decisions will be taken in company. This also denotes that knowledge has to be retrieved for stored data as well as must be use via Tesco in adequate according to the requirement(Davis and Comeau, 2020). It will provide assistance them within developing precise decisions by making sure that knowledge will utilise by company in adequate manner which is being attained from KMS. Information storage and analysis:In present situation, associations are not utilizing customary strategies for putting away their information which are as a rule physically put away on registers or in any of different arrangements like printed version. By utilizing data framework association can have complete and refined database which contains fundamental parts of information required by Tesco. An occasion is taken for recognizing this; firm can decide on administrations from cloud merchants for having stage, applications or programming and extra room. Furthermore, seller will be liable for guaranteeing the security of information. It will empower Tesco Company to utilize data according to their utilization and can likewise benefit it as needs be. It has been determined that Information Technology will furnish amplified outcomes in relation of value added services that will provide assistance to business firm in storing as well as retrieve information whenever it is required and in an easy manner(Freeman and Urbaczewski, 2020). When management of Tesco retail company will be able to manage information as well as extract knowledge they will be able to formulate decisions by that success can be ensured thereby, have long term sustainability within market area. LO4 P5 Recommend practical IT solutions for organisation In relation of Tesco, it has been recommended to them that they should have to opt information technology system within their working because it will provide them suitable or adequate methods by which their function will get enhanced. Along with this, better IT solution will provide them gaining high efficiency as well as accuracy in their product and services which they are offering to company. In addition to this, by using Information
technology, business firm will have preciseness in their finances and transactions through eradication of any chances of mistake or errors. Moreover, an organisation have to make sure that they are able to update their system on continuous basis because it will provide them assistance in elimination of any vulnerabilities which may taken place because of any reason. Although, Tesco can implement extensible business reporting for conducting financial operations. Because accounting software packages are responsible for recording as well as proceeding accounting transactions such as ledger, payroll and several other(Heiat, Heiat and Spicer, 2020). All these result in gaining suitable outcomes as well as accomplishing organisational goals and objectives in better manner. Apart from this, it has been also suggested to Tesco that they can opt for encryption software so that chances of risk in company get enhance while using information technology system. Thus, it will become important for company to take appropriate prevention measures to overcome with such risk and gain better outcomes. In addition to this, in respective situation they can activate firewall have encryption software as well as also network which should be monitored for tracking activities which developed on network. This will provide insight to them within their operations which conducted as well as also provide assistance in identifying which activity has been conducted by whom. Along with thus, in Tesco access will be provided to employees on the basis of their roles and responsibilities within organisation for preventing internal threats which may taken place. Apart from this, Tesco company should have services from cloud because it will provide assistance in reducing cost related with having own infrastructure through paying amount which will help them in conducting out several type of operations in better manner. CONCLUSION After going through above discussion it has been summarised that, Information Technology is important aspect that each and every firm use for ensure that they will be able to sustain within market for long term. Along with this, IT help in improving the way by which an organisation can conduct their operations in more effective manner without facing difficulties. It also helps in building relation with customers by delivering them services on time. In addition to this, in simple term it can be said that information technology system is beneficial for an business firm as it will provide assistance in conducting daily operations of company in more effective manner. Along with this, with the assistance of IT business firm will able to gain better outcomes and accomplish their goals in required durations.
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