Assignment on Conflict in Construction Industry

Added on - 21 Apr 2020

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Running Head: CALEDONIAN LLC CONFLICT MANAGEMENT1CALEDONIAN LLC CONFLICT MANAGEMENTAUTHORS NAMEUNIVERSITY OF AFFILIATION
CALEDONIAN LLC CONFLICT MANAGEMENT2Table of Content1.0 Introduction................................................................................................................................32.0 Conflict management definition................................................................................................42.1 Conflict management styles...................................................................................................43.0Causes of conflict.......................................................................................................................53.1.1Contractual conflicts............................................................................................................53.1.2 Behavioral problems........................................................................................................63.1.3 Technical problems causes..........................................................................................63.2 Impact of causes if conflict........................................................................................................73.2.1 Interpersonal conflict..........................................................................................................73.2.2 Contractual disputes............................................................................................................74.0 Conclusion.................................................................................................................................85.0 References................................................................................................................................106.0 Bibliography............................................................................................................................12
CALEDONIAN LLC CONFLICT MANAGEMENT31.0 IntroductionThe employee resourcing literature in the recent years has consistently advocated thesignificance of adopting a strategic approach to employee placement decision making rather thanreactive needs adoption of approach. With the temporality and multidisciplinary of project teamsin the construction industry, deployment of employees based on strategic approach is a complexand problematic task for the organization. Project management has been made more complexwith the resultant requirement for definite matching of management competencies and skill toproject requirements, this is because of the increased outsourcing and subcontracting which hasimpacted negatively of requirements of the employed human resource (Loosemore et al., 2003).Majority of people can narrate an rough group experience when the relations is another person isused in contradiction of theirs in a group experience(John 2000).Tactlessly, evading and fetchingin conflict can put a strain on the professional relationship and prompt experience that is stressfulfor the people involved. Concern for other people and personal interest can result in the conflictbased on the extent the person engages in it. Within theCaledonian LLC company, the concernfor the project task can result in conflict from employees. Conflict is to be expected in anyorganization, there is no exception in the construction industry. It's upon management to comeup with strategies to deal with conflict in a professional way. To reduce the potential forescalation in the conflict, early discussing the meeting that can lead to resolving of initialuncomfortable, stressful disagreement.Relationship in workplace and conflict resolution can be achieved through interaction based onmaintenance and socio-emotional. Nevertheless, they are rather abstract and it’s of greatsignificance to identify the conflict nature and methods that are practically used in conflictresolution. Construction professional should be stimulated in taking part in conflict that isfunctional and an undiscriminating attempt to reduce conflict in construction incurs anopportunity cost for customers and professional (Loosemore et al.,2000).The study put emphasis on the conflict between the architects and contractors, subcontractorsand contractors and the construction phase, it was found that the attitude by the contractors wasreceptive to the conflict that is functional (Loosemore et al.,2000).The study showed thatmanagement of most conflict was done through exploring an alternative solution, varyingperspective, and encouraging discussion and cooperate by all participants. A win solution was
CALEDONIAN LLC CONFLICT MANAGEMENT4likely to be achieved through such actions. Nevertheless, the styles used to handle conflictconsiderably by construction managers were not regarded to offer benefits that are positive. Sitemanagers are regarded as uncooperative and self-centered who lack concern for others, anapproach for management of conflict of dominating style was least used, this approach placedone's concern before other people concern. The various study shows that conflict is managed intypical approach in the construction industry. Nevertheless, the study reveals that there isopportunity for perfection in the controlling of conflict. There is need to engage more in conflictoccurrence and various approach to managing conflict (Taylor & Francis, 2017.2.0 Conflict management definitionConflict management is the procedures and accepted wisdom designed to decrease theundesirable effects of conflict increase the outcomes that are positive for all the parties involved.The type of conflict that requires management will be the pointer of which ideas or techniquesare to be used. Study has brought out various types of conflict which comprises of, substantive,which areis the conflict that arises within the organization. Conflict resolution can be theobjective of conflict management, however not all techniques for managing conflict have anobjective of resolution as the end target (HRZone, 2017).2.1 Conflict management stylesConflict in an organization do happen, what matters is how the employee or managementrespond and resolve the conflict, that will enable or limit the organization success(Study.com,2017).There is a various approach to management of conflict, it comprises of:Compromising: In this scenario, the result forecasted is the lose-lose approach. The manager orthe employee none of them get what they really want. This approach is appropriate for a scenariowhere a solution that is temporary is needed or the suppose all parties involved in the conflicthave significant goals.Collaborating: This approach requires the manager to team up with each other with an objectiveof attaining their set goals. In this approach, the manager seeks a win-win paradigm as opposedto win-lose approach. This approach is very effective for a complex scenario where it requiresthe manager to find a sound solution.
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