Introduction To Human Resource Management (HR201)

Running head: HUMAN RESOURCE MANAGEMENT
Human Resource Management
Name of the Student:
Name of the University:
Author note:

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Table of Contents
Part 1: Career Management Skills..............................................................................................2
Part 2: Identifying the Options...................................................................................................7
Part 3: Reflection......................................................................................................................12
Bibliography.............................................................................................................................17
Appendix..................................................................................................................................19

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Part 1: Career Management Skills
Answer 1.1
Yap Chui Chin is a successful human resource professional of Singapore’s leading
company of entertainment “Golden Village Multiplex Private Limited”. Her career spanned
more than twenty five years into the business and being the human resource manager of the
organization, she is leading her team members with full faith and confidence. On
interviewing her over phone, she said, “Most people achieve bigger if and only if they have
the determination to work hard and keep on trying their best.” The human resource
professional answered each question with details and outlined her image as a strong person.
She mentioned how hiring the right employee can prove beneficial for the company.
Moreover, she shared her opinions regarding the leadership styles and skills a human
resource manager should posses. Providing training and mentoring to the employees, on a
daily basis can foster the working environment.
Lisa Brown Morton is a human resource professional of a non-profit organization. It
was found while interviewing her that she used to work for a large multinational company in
the HRM position. She said, “I needed to cultivate more from the generalist background for
growing professionally.” After working there, she felt that she had an interest in the non-
profit organization’s human resource needs. Like Chin, she also believes in hiring the right
employee for the organization’s benefits. She also believes that modern day social media can
help in creating an influence over the people’s minds. She mentioned in the interview that
blogging and writing on social networking sites can bring in huge change in the society.
Presently, she is the President and Founder of the ITM Group. Along with that, she is also the
founder of HR Bartender.

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Answer 1.2
The Global Multiplex organization is more organized and hires skilled personnel for
the company’s benefits. They organize training and mentoring sessions every day for thirty to
forty minutes, in order to train the employees for providing the best services. They take help
from professional experts and certified trainers for training sessions. Moreover, the company
organizes orientation and induction programs for the new candidates, in order to give them a
clear view of the company itself. In addition to this, they take care of each and every
employee’s demands and expectations. They manage to provide a well balanced work as well
as personal life to them. The employees are encouraged and motivated to share their opinions
and views regarding the organizational issues. However, the company is more professional
than the non-profit organization.
In the next case, the non-profit organization tends to have a friendlier working
environment. However, the organization believes in hiring the right personnel for their
betterment. They take care of their employees’ and staff members’ well being. The vision of
the organization is to serve for the mankind. Moreover, they believe in providing a perfect
working life to the employees. They are motivated to raise their voice whenever necessary, if
they find anything going wrong and against them. The organizational management
encourages innovation in their working techniques. They promote and allow their employees
to socialize. In addition to this, they are encouraged to share their thoughts and views for the
organization’s benefits. Apart from all these, the organization highly encourages diversity in
their human resource policies. According to Stone (2013), introducing diversity at
workplaces can enhance team effectiveness and relationships. This in turn proves to be
beneficial for any company.

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Answer 1.3
Skills Examples of an occasion when the skill
was demonstrated
Leadership After completing my graduation in
management, I started working as salesman
in a Xerox Company where I got promoted
very quickly. This is because of my
leadership skills; my boss got impressed with
my work and offered me the position of
General Manager. My dedication and
perseverance has benefitted the company in a
huge way.
Innovation and Creativity My innovative and creative mind has helped
a lot in implementing new and modern ideas,
into the business. With my experiences from
the previous jobs, I have gained an
understanding and experience regarding this.
Communication and networking skills I have great communication and networking
skills, which has helped me in working in a
team effectively and efficiently.
Hard working I can say that I am very hard working. If a
task is assigned to me, I pull up my sleeves
and complete it with perfection. These

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specific skills have helped me in a huge way.
Moreover, I can work in a team by
maintaining peace and harmony. I can easily
identify my in competencies and work on
that, in order to improve those areas.
Therefore, these skills of mine would help
me pursue the profession of human resource
manager.
Answer 1.4
In my opinion, starting with a medium sized enterprise would benefit me on the long
run. However, I have worked in a small sized Xerox company before and thus; I would prefer
to shift to a medium one. According to me, starting with a large multinational organization
will prove to be disadvantageous for a fresher. This is because, he/she can learn a lot from
small sized organizations.
Small sized company
Advantages:
 Working for smaller companies proves to be a good stepping stone for the fresher or
the employees who have not worked before.
 They get a chance to gain an understanding of the workplace culture and working
environment.
 They gain huge experience and skills in various areas, which the employees can add
up to their resume.

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Disadvantages:
 Smaller organizations do not spend much on formal trainings, with professional
experts and certified trainers.
 The salary scale is comparatively lower than that of a larger company.
 Less growth opportunities and limited employee benefits and opportunities.
Medium sized company
Advantages:
 The salary scale is comparatively higher than the small sized companies.
 Experiences can be gained on working with such companies, which will get added up
to the resume.
 The trainers are friendlier and training sessions are more interactive.
Disadvantages:
 Medium sized companies are unable to take complicated projects, due to lack of
standard training and mentoring sessions. They have to face a lot of challenges in this
field.
 The advancement opportunities are less and salary scales are not up to the mark.
Workers’ benefits and appraisal policies are also lesser as compared to the large sized
multinational organizations.
 The working conditions are also not flexible.
Large multinational organization
Advantages:
 Large organizations have more branch offices, which enhances their employees’
number and thus brings in new talent, diversity and skills.
 The larger organizations are good place to collaborate and grow.

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 The salary scale is higher and employees have more benefits and growth
opportunities.
Disadvantages:
 Large multinational organizations will not be a good place to work for the beginners.
 In larger organizations, there are various layers of management team. This can lead to
ineffective communication among the staff members.
 The employees have more responsibilities in larger organization; therefore, without
the required skills and abilities, they will find it hard to cooperate with the company
norms and policies.
Part 2: Identifying the Options
Answer 2.1
Source: Newspaper
Name of the Company: Assure Finance Limited
Position Human Resource Manager
Responsibilities and Requirements  Coordinates and manages employee
recruitment and selection.
 Cordially works with other
departments to develop employee
benefits procedures, appraisal,
employee retention and others.
 Prepares employee training and
development policies.
 Minimum criteria – Graduate in the

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related field with minimum one year
of experience in management and
field work.
 Manages the subordinates and keeps a
track of the day to day performances
of the employees to the senior
management.
 Ensures that the organizational goals
are adequately met and adhered.
 Should have a sound knowledge of
the departmental policies.
 Dedicated, hard working with good
networking as well as communication
skills.
Commencement Date: Monday, December 1, 2017.
Type of Employment: Full Time.
Probation Period: Four months from the commencement date.
Salary: Remuneration based on the employees’ experiences and
qualifications.
Gross base salary $30 per hour.
Working Hours: 9:30-5 pm (includes 1 hr lunch break), Five working days.

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Health and Safety Policies: Assure Finance Limited has earned global recognition for their
health and safety policies. It provides the employees with a safe
and secured working environment. Our organization has
government verified certificates in the aspect of environmental
impact and positive health.
Leaves: Five weeks paid annual leave every year (Terms and
Conditions Applied), Long service leave, personal leave (sick
leave and others), incapacity to work and others.
Training and
Development Policy: One month of training for the new employees. This includes
orientation programs, trainings and developments by
professional and certified trainers. They will be trained on
management, disciplinary skills, workplace rules and others.
Other policies: Employees are expected to maintain the company’s
confidentiality. Causing damage to official property would be
taken as a serious matter and necessary steps will be taken.
Employees are required to wear formal and decent outfits in the
premises. Any kind of abusive words or ill behavior will not be
entertained.
Termination: After the employees’ probation period is over, the company can
terminate him/her based on the performances, attitudes and
conduct, with a four weeks’ notice period.

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Answer 2.2
To the Manager
XYZ Solutions
Subject: Applying for the position of Human Resource Manager
Respected Sir/Ma’am,
Hope this mail finds you in good stead. Presently, I am working in the management team of
ABC Management Company. Before that, I have worked at ATP Finance Limited of the
prestigious Mid-Day fraternity. I have worked full time in many small to medium sized
companies. During this period, I have logged thousands of hours doing everything related to
my field. I have also interned with several companies. I came to know about your esteemed
company from the newspaper advertisement. I would like to apply for the human resource
manager’s post, as I have good communication and networking skills. I am also very familiar
with English grammar and its usage. I have no trouble in adapting various style guides.
What I like most about my current job is that it gives me the opportunity to learn and
be creative. It looks like this position which I am applying for, would do the same. I feel that
I could be a valuable asset to your team and bring to the table all of the skills that you may
require in this position. I look forward to discussing my qualifications further and can be
reached by email and contact number. Thank you so much for your valuable time. Please be
kind enough to find my attached CV.

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Answer 2.3
Add Picture
Personal
Information:
Name:
Guardian’s Name:
Date of Birth:
Hobbies:
Sex:
Nationality:
Marital Status:
E-mail:
Contact No:
Computer
knowledge:
Present Address:
Permanent Address:
Domain Expertise:
Professional traits:
Overall Experience:
Relevant Experiences:
Educational Qualifications:
Co-Curricular Activities:
Interests:
(I vouch for the authentication of the above mentioned facts)
Date:
Signature:

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Answer 2.4
Self Assessment and
Career Development
Summarizing the information that has been clarified for the self
assessment task and career development exploration and well. This
will help me in identifying my strengths, weaknesses, opportunities
and threats.
Time Frame: Four weeks
Talking to the
supervisor
After assessing all the strengths, weaknesses, opportunities and
threats, it is important to communicate with the supervisor in order
to seek help. The feedback will help in improving my areas of in
competencies.
Time Frame: Two weeks
Setting up Career
Goals
After complete assessment and communication of plans, it is
important to set up a career goal. This can be done with the help of
supervisor or individually. It is important to understand the
organizational and technological changes.
Time Frame: One week
Creating a roadmap
for success
The career goals can be used as a guideline to success. It will help
in identifying the skills as well as in competencies. With the help of
supervisor, I will create a roadmap for a successful future. The
action plans will be written in accordance with that.
Time Frame: Two weeks
Part 3: Reflection
After completing this port folio, I have explored a lot about myself; my strengths,
weaknesses, opportunities and threats. My great communication skills will help me develop a
deep and a long last relationship with my employees. I believe listening to the employee’s

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demands and desires is more important than imposing one’s own ideas. This will help me
understand what they actually want. Therefore, building a strong relationship with the
employees will become easier for me. I can have a creative freedom and satisfaction by
implementing new ideas and skills, while watching the business succeed. After completing
my graduation in Communications, I started working as salesman in a small sized Xerox
Company where I got promoted very quickly. This is because of my leadership skills; my
boss got impressed with my work and offered me the position of General Manager. My
dedication and perseverance has benefitted the company in a huge way.
My innovative and creative mind has helped a lot in implementing new and modern
ideas, into the business. I have great communication and networking skills, which has helped
me in working in a team effectively and efficiently. Moreover, I can say that I am very hard
working and dedicated. If a task is assigned to me, I pull up my sleeves and complete it with
perfection. These specific skills have helped me in a huge way. Moreover, I can work in a
team by maintaining peace and harmony. Therefore, these skills of mine would help me
pursue the profession of human resource manager.
Moreover, I face no issues while working in teams. Working in teams requires proper
coordination and efficiency, as effectiveness of a team always leads to success. I have gained
knowledge about working in a team by maintaining peace and harmony. Group members play
a very important role in the completion of a project; therefore, it is highly necessary to give
equal importance to everyone’s views. At times, when I work with my colleagues, our
opinions and views vary a lot. However, I take the whole situation in a positive manner and
listen to each of my team members’ opinions. After analyzing each and everything, we come
to a conclusion regarding the work. Working in the small company made me realize that in
team works maintaining peace and harmony is very important. At times, when confusion
emerged, I handle the situation nicely.

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Recently while working with a company, I faced an issue associated with workplace
biasness. I was not satisfied with their conduct and thus, reported the whole incident to the
concerned authority in the first stage. I felt it was necessary to talk about this matter and have
an open conversation. Informing my work friends or going public at the first place would
have been inappropriate, as it could create unnecessary commotion. There was also a chance
of them not believing me. Moreover, I was determined not to keep quite as it could have
caused severe consequences later. However, supporting the issue would have been
completely unethical. In the meantime, I gathered some evidences against the issue and
directly raised my point on the basis of ACS Code of Ethics. They took actions against the
personnel involved with this and my work friends appreciated me for taking such a bold step.
It taught me the importance of honesty and truthfulness. It is a very bad practice to be
biased or partial towards someone, as it affects the organization to a great extent. In order to
maintain the performance standard as well as effectiveness of an organization, it is necessary
to set up a management team with an unbiased approach. The supervisors must maintain the
loyalty and credibility of the company. I raised the points to establish the actions that I took
and questioned the value system. The employees should also be efficient and voice their
opinion, whenever necessary. Treating everyone equally is the major responsibility of the
management.
In addition to this, I have learnt how diversity plays an important role in managing
workplace policies. However, it is important to discuss my weaknesses as well. The
challenges which I may face in the new company are related to my experience. I have been
working with a small and medium sized organization since the last few years. The training
which I received is limited. I have limited experience, but I want to gain more. There may be
few difficulties for me in coping up with a large multinational organization. However, people
learn from their mistakes. I am sure that with proper training and mentoring, I will be able to

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fulfill the demands and needs of the organization as practice makes a man perfect. Moreover,
I have good leadership qualities, which will help me in achieving great success.
In addition to this, digital technology offers ample amount of opportunities for setting
up one’s personal profile. In the era of Facebook, Twitter, Instagram and LinkedIn, self
marketing has become easier and broader. In my LinkedIn profile, I am going to present
myself as a hard headed human resource manager. Along with that posting thoughts about
leadership skills and qualities weekly, will help me promote myself on a long run. First thing
that is to be kept in mind is the impression, therefore, selecting a professional profile picture
and definitely not some unprofessional selfie, will be impactful. This might require help from
some professional photographer, but the results will worth the effort. The headline of the
profile will be the job summaries with an impactful title, which will help others, differentiate
my job profile from the competitors. Moreover, a strong action plan of career development
skills will help me in understanding my goals and creating a roadmap to success.
However, the job of a human resource manager is very challenging. He/she needs to
make correct decisions at the right place and time. Selecting, recruiting and hiring employees
fall under his/her job description. Therefore, he/she needs to have an eye for selecting the
right and deserving candidate, on the basis of the qualifications and experiences. With my
experiences from the previous jobs, I have gained an understanding and experience regarding
this. Moreover, my challenging nature will help me prove myself in the new job. I am
hardworking and dedicated. I can easily identify my in competencies and work on that, in
order to improve those areas. In addition to this, I have good communication and networking
skills. I am also very familiar with English grammar and its usage. I have no trouble in
adapting various style guides.

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The interviews which I have taken have helped me a lot in gaining useful insights
regarding human resource management. It was impactful and enhanced my interest in
becoming a human resource manager of a reputed company. I came to know about how
hiring the right employee can prove beneficial for the company. Moreover, it helped me gain
useful insights regarding the leadership styles and skills a human resource manager should
posses. Providing training and mentoring to the employees, on a daily basis can foster the
working environment. The vision and mission of the organization must be clear. In addition
to this, I strongly believe that providing a perfect working life to the employees can bring in
huge success for the companies itself. They must be motivated and encouraged to voice their
opinions and thoughts whenever necessary, without any fear.
Furthermore, if the employees find anything going wrong they must file a complaint
against them to the higher authorities, without any hesitation. The organizational
management encourages innovation in their working techniques. Promoting and allowing the
employees to socialize can help the company succeed on a long run. Apart than these, I feel
that the employees must be encouraged to share their thoughts and views for the
organization’s benefits. The organization must also encourage diversity in their human
resource policies. Introducing diversity at workplaces can enhance team effectiveness and
relationships. This in turn proves to be beneficial for any company or organization.

17HUMAN RESOURCE MANAGEMENT
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