Leadership And Style Report | Golden Village Multiplex Pvt Ltd

Running head: LEADERSHIP AND STYLE
Leadership and Style
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1LEADERSHIP AND STYLE
Table of Contents
1. Introduction.........................................................................................................................2
2. Discussion...........................................................................................................................2
2.1. Observation..................................................................................................................3
2.2. Interview......................................................................................................................3
2.3. Reflection....................................................................................................................9
3. Conclusion........................................................................................................................10
4. References.........................................................................................................................12
5. Appendix...........................................................................................................................15
5.1. Interview Questions...................................................................................................15

2LEADERSHIP AND STYLE
1. Introduction
The word “leadership” has a variety of images. One can be a political leader, school
leader, business leader and many more. A leader helps others to choose the right path and
take the right decision (Batool 2013). They set a vision and a new direction, influence others
to follow their direction and create something that is new and original. A transformational
leader can change many lives and earn appreciation from others (Yukl 2012).
The report throws light on the qualities a successful leader should have along with the
leadership theories including followers, organizational culture and change management. A
good leader requires certain number of skills which help them interact positively with their
followers. One needs to communicate succinctly and clearly with his/her followers to explain
the goals of the organization (Sethuraman and Suresh 2014).
The report highlights the leadership skills of the duty manager of Golden Village
Multiplex Private Ltd, Yap Chui Chin and how she manages her work daily. She has been
leading the cinema chain for more than twenty five years. In addition to this, the report
contains few leadership qualities that would help someone gain knowledge on how to become
a successful leader.
2. Discussion
Becoming a good and effective leader is not an easy thing. It is a time taking process.
One needs to learn a lot and practice the leadership qualities until and unless he/she becomes
a part of it. An effective leader must have certain qualities (McCleskey 2014). Those are
discussed here. Firstly, a leader must be able to succinctly and clearly communicate his/her
ideas and opinions among the followers. He/she should always be available to discuss about
issues and problems with his/her followers. Secondly, a leader should constantly motivate

3LEADERSHIP AND STYLE
and inspire his/her followers in order to encourage passion and productivity (Showry and
Manasa 2014).
Thirdly, a leader single handedly cannot achieve the goals of an organization.
Constant help and support from the members is necessary. Fourthly, a leader has loads of
responsibilities towards his/her followers. If a leader is ineffective, then he/she may have a
chance of losing respect from the members. Therefore, a leader must not have commitment
issues and be responsible towards the members (Komives and Wagner 2016).
2.1. Observation
Modern day business professionals and celebrities are aware of the fact that in order
to achieve their goals, they must learn and adopt certain leadership skills and qualities. Such
an inspirational leader is Yap Chui Chin, who changed millions of lives and encouraged
many (Choi et al., 2016). Chin has been leading the Golden Village Multiplex Private
Limited television and her career spanned more than 25 years. Being the duty manager of the
company, she leads her team with full confidence (Conger and Kanungo 2017).
The success and growth of any organization depends on how the management team is
led. In order to become a successful duty manager, on needs to be confident and responsible
towards his/her employees. He/she must have certain leadership qualities in order to maintain
and provide overall safety measures at the premises. Chin, being the duty manager of the
Golden Village Multiplex, shares her leadership qualities and how she manages her work
(Harris et al. 2013).
2.2. Interview
Being a leader, Chin never lost his sight of humanity. In her opinion, most people can
achieve bigger if they have determination and keep trying. On being interviewed, the leader
answered each and every question in full details and explained every portion. The interview