Career Path Plan for Hospitality Industry

This article discusses the professional development plan for the hospitality industry and provides insights into suitable job roles and companies to work for. It also includes a visual map of the career path plan. The article is relevant for students pursuing a career in the hospitality industry.

Running head: CAREER PATH PLAN
Career Path Plan
Name of the Student
Name of the University
Author note

1CAREER PATH PLAN
Table of Content
Professional Development Plan.................................................................................................2
Report.........................................................................................................................................3
Career Path Plan in a visual map................................................................................................9

2CAREER PATH PLAN
Professional Development Plan
What are my
development
objectives?
Priority What activities
do I need to
undertake to
achieve my
objectives?
Which
Strengths will
best support
the
achievement
my objective
and Career
Goal?
What
support/resources do
I need to achieve my
objectives?
Target date for
achieving my
objectives
Employer-
oriented
Medium
priority
Need to think
about the
employer is
looking to hire
and not only
about why the
job is needed
The restorative
skills will help
to build up
objectives of
being employer
oriented.
Support can be
received from the
employee oriented
trainings of job
content and
responsibilities.
3 months from
present date
Advanced
communicatio
n skills
Urgent
priority
Working better
with the human
resources to
improve on the
communication
skills.
The skills of
being a
developer in
nature with
help to develop
communication
skills.
Work base
development
communications
program can improve
the communication
skills.
6 months from
present date
Computer
skills for
documentation
Urgent
priority
Try to work
with the
operations
manager to get
better with
documentation.
The skills of an
activator helps
in being
organised.
Skills and training
programs will provide
appropriate training
3 months from
present day
Finance Medium
priority
Building upon
the skills of
accounting.
The restorative
skills will help
to build up
objectives of
finances
Skills and training
programs will provide
appropriate training
6 months from
present day
Public
relations
management
Urgent
priority
Work to be a
catalyst at
growth at by
working
efficiently and
effectively
toward
organizational
goals.
The strength of
empathy and
connectedness
will help with
attaining public
relations
management.
External training and
development will
provide skills for
public relations
management.
6 months from
present day
Marketing
skills
Urgent
priority
Building upon
my skills in
sourcing,
wholesale,
retail, and
operating.
The strength of
empathy and
connectedness
will help with
attaining public
relations
management.
External training and
development will
provide skills for
public relations
management.
3 months from
present day

3CAREER PATH PLAN
Report
The companies in the hospitality sector that will be appropriate for me and as per the
objectives, which have been developed according to career plan are as follows:
Delta Hotels (Hotel Receptionist) - It provides opportunities in the career as it is a
four star brand hotel. With the basic knowledge about consumer relation and employees in
hospitality industry the following designation can be suited for me:
 Front Office Attendant
 Guest Relations Manager
 Guest Services Associate
 Guest Services Supervisor
 Hotel Receptionist
In the case of some hotels, the job of the concierge is an entry-level position in a job.
However, most of the luxury hotels are in need of concierges who tend to have years of
experience in the hospitality sector. The most suitable job for me will be Hotel Receptionist.
The job of the Hotel Receptionist is to interact directly with customers along with provision
of various services to the customers (Ahmadi, Ahmadi & Abbaspalangi, 2012). The role of
the concierge involves acting as liaisons, thereby attending the guests by providing certain
services which they ask for or it is the job of the concierge to anticipate beforehand what the
customers might need.

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Dave's BBQ Restaurants (Front Desk Supervisor)- This is a big chain of
restaurants of America serving barbeque foods. In the catering sector it is one of the famous
names thereby providing care opportunities to the employees.
The services offered by them could vary from providing a babysitter to the customers
or to getting tickets to a show or recommending a restaurant for them. My role as a concierge
requires being a problem solver along with customer-service skills extensively, who has the
capacity to handle difficult patrons and is unflappable. Other front-of-the-house hospitality
jobs in the hospitality sector includes:
 Cruise Ship Attendant
 Front Desk Associate
 Front Desk Supervisor
 Front-of-House Manager
Among these job roles, the most suitable job for me would be Front Desk
Supervisor. The job of the Front Desk Supervisor is to interact directly with employees
along with provision of various services and suppliers along with the work process.
Global Hyatt (Event Planner)- It is an American multinational hospitality company
managing and franchising luxury hotels along with resorts as well as properties for vacation.
This is one of the prominent hospitality brands that provide huge career development
opportunities to its employees.
Most of the hotels nowadays have a conference room or spaces spared for event
which they tend to rent out for organization of several diverse events which ranges from

5CAREER PATH PLAN
official meetings to weddings. This event planning ensures the event runs smoothly and
perfectly (Kerzner & Kerzner, 2017).
In the field of event planning, hospitality jobs include:
 Meeting Coordinator
 Meeting Planner
 Meeting Specialist
 Wedding Coordinator
 Event planner
As per the planned objective the most suited job for me would be the Event Planner.
Being an event planner my role would be works with the company, or it might be an
individual, is to arrange the event in a particular manner.
Delaware North (Special Events Manager) - This company is a prominent
organisation in the hospitality sector as is a global food service and hospitality company. It is
involved in various fields other than foods, like lodging, airport, sporting, gaming and
entertainment industries. The company provides employment to over 55,000 people globally,
having almost $3.2 billion in annual revenues (Rothwell et al., 2015).
Most of the hotels need event spaces and management talent, which they can use for
organization of various events, which ranges from meetings to weddings. Managing the event
planning ensures the employees and work process run smoothly and perfectly.
In the field of event planning, hospitality jobs include:
 Executive Conference Manager

6CAREER PATH PLAN
 Executive Meeting Manager
 Meeting and Convention Planner
 Special Events Manager
As per the planned objective the most suited job in this company for me would be the Special
Events Manager.
Landry's, Inc. (Events Manager)- Landry's, Inc., is an American, privately owned,
multi-brand dining, hospitality, entertainment and gaming corporation. They are required to
develop the managerial skills to efficiently manage the entire hospitality facilities along with
getting involved in entertainment process They tend to handle the clients who wants leisure,
entertainment and top quality service .
In the field of event planning, hospitality jobs include:
 Events Manager
 Executive Tourism Manager
 Meeting Manager
As per the planned objective the most suited job in this company for me would be the
Events Manager. Being an Event Manager my role would be to work with the company and
to arrange the management for the events in a particular manner.
Fuller's (Sales and Marketing Manager)- This company owns pubs, breweries and
hotels which are quite famous hence provides exposure to its employees. The role in the Sales

7CAREER PATH PLAN
and Marketing Department is to ensure that a hotel or an inn or any another venue is
functioning without any obstacle.
Sales and marketing jobs in the field include:
 Group Sales Manager
 Guest Room Sales Manager
 Sales and Marketing Manager
As per the planned objective the most suited job in this company for me would be the
Sales and Marketing Manager. The job role of Sales and Marketing Manager involves
interaction with the guests and the managing staff in addition to handling the finances of the
property, and many other tasks.
Aramark (Director of Marketing and Sales)- this company is involved in providing
food services to the various hospitals, universities along with several schools, stadiums and
other sectors. This company will help to improve the career progression by involving in the
hospitality sector especially in the catering services. The company will provide lot of
exposure as it is involved in providing services to big events like the Olympic Games. It has
big investors with outstanding shares of the Aramark Corporation, making the company a big
shot for an employee.
Sales and marketing jobs in the field include:
 Director of Hotel Sales
 Director of Marketing and Sales
 Hotel Manager

8CAREER PATH PLAN
As per the planned objective the most suited job in this company for me would be the
Director of Marketing and Sales. The job role of Director of Marketing and Sales
involves interaction with managers, directing the sales and management department.
Howard Johnson's (Restaurant Managers)- This has been one of the most famous
chain of restaurants for over 90 years, therefore providing huge career opportunities to the
employees.
Jobs in the restaurant field include:
 Cook
 Food and Beverage Manager
 Kitchen Manager
 Restaurant Manager
It is seen that some Restaurant Managers possess a certificate or degree acquired in
Food management, while other might have only diploma in high school along with some
years of experience while working in restaurants (Zimmerman, 2013). As per the planned
objective the most suited job in this company for me would be the Restaurant Managers.
Being a Restaurant Manager my job would be to have significant well-built business skills
along with efficient management skills and effective interpersonal skills.

9CAREER PATH PLAN
Beefeater Grill (Food and Beverage Manager)- This company has a chain of about
140 pub restaurants in the United Kingdom, which is owned by Whitbread. This company
provides great opportunities in career as it has partnership with the Gourmet society.
Jobs in this restaurant field include:
 Cook
 Food and Beverage Manager
 Kitchen Manager
 Cafe Manager
 Chef
As per the planned objective, the most suited job in this company for me would be the
Food and Beverage Manager. The job role of a Food and Beverage Manager is basically a
managerial role involving a huge amount of work that goes on behind the scenes in the
hospitality sector. It is the duty of Food and Beverage Manager to manage the operations of
food in restaurants.

10CAREER PATH PLAN
Career Path Plan in a visual map

11CAREER PATH PLAN
References:
Ahmadi, A. A., Ahmadi, F., & Abbaspalangi, J. (2012). Talent management and succession
planning. Interdisciplinary journal of contemporary research in business, 4(1), 213-
224.
Kerzner, H., & Kerzner, H. R. (2017). Project management: a systems approach to planning,
scheduling, and controlling. John Wiley & Sons.
Rothwell, W. J., Jackson, R. D., Ressler, C. L., Jones, M. C., & Brower, M. (2015). Career
Planning and Succession Management: Developing Your Organization's Talent—for
Today and Tomorrow: Developing Your Organization’s Talent—for Today and
Tomorrow. ABC-CLIO.
Zimmerman, B. J. (2013). From cognitive modeling to self-regulation: A social cognitive
career path. Educational psychologist, 48(3), 135-147.