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Case Study Answers for Week 2 and Week 3

A case study analysis of the introduction of a new system for appraising worker performance in an Australian coal mine is used to explore resistance and change.

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Added on  2023-06-08

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This article provides answers to case studies for Week 2 and Week 3. It covers topics such as the advantages and disadvantages of bottom-up and top-down approaches, the importance of employee commitment, reasons for resistance to change, and lessons learned from the case studies. The article also discusses the concept of resistance, the use of stories to communicate change, and the impact of change on employees' sense of identity.

Case Study Answers for Week 2 and Week 3

A case study analysis of the introduction of a new system for appraising worker performance in an Australian coal mine is used to explore resistance and change.

   Added on 2023-06-08

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Week 2 Case study Answers:
Q1) Advantage of Bottom up approach
Is used to determine the standard time required by a qualified worker to do a job.
Improved planning and control of activities and to estimate future labour requirements
and costs,
To identify the most productive workers and help management better assign and organize
workers to maximize output, reliable indices for labour performance.
Disadvantage
To establish a hierarchy little extra time and extra efforts are needed
Need to motivate employee
Advantage of Top down approach
Total proceedings of the work are under the control of responsible official (Manager).
Quality will increase as the focus of higher officials is more.
It is the policy and practice of the management which creates and nurtures quality
conscious climate in the organization.
Disadvantage:
As the single person is involved in the work the subordinate level employees will not
have a clarity of work allotted to them.
Q2) Employee commitment is most important for the successful management of change because
if the employee feels the work as his own he will keep all his efforts and the result will be 100%,
but if he don’t feel like that the result will be less.
Q3) The reasons for resistance to change by employee is not getting the correct result for the
effort which was kept by him or if he was not get appreciated for the work he has done the
suggested ways to tackle these obstacles are by providing some benefits for their work and by
encouraging them in such way that he keeps his more efforts to prove his efficiency.
Q4) Managing director serves as a facilitator of change because they will have more powers to
implement methods to bring changes than the subordinate level employees, he can improve the
quality by studying the working system thoroughly and he has to take some improvement
decisions from his subordinate employees also to bring out a change.
Q5) Palmer and colleagues six images (ideal types) of managing change are useful for
understanding the changes that happened in this case study because these roles play a major role
in change and they will help an organization a lot who plan to implement a change.
Case Study Answers for Week 2 and Week 3_1

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