Human Resource Management - Assignment

Human Resource Management

Table of Contents
INTRODUCTION...........................................................................................................................1
Q1.Understanding the relationship between organizational performance and employee
engagement for line managers.....................................................................................................1
Q2.Skills of good line manager...................................................................................................2
Q3. Why line managers need to be positive about diversity in the current global business
environment?................................................................................................................................3
Q4.Self-Evaluation : People Management ..................................................................................4
Q5.Introduction............................................................................................................................5
Q6.Importance of employee well-being, collaboration/team building, change and conflicts
management.................................................................................................................................6
Q7 line manager reaction in diversity learning............................................................................8
Q8. Recommendation..................................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Line mangers is a person in firm who have directly responsible for managerial functions of a
certain employee. He is engaged in productions and distribution functions of company and give
necessary training and coaching to employees at work place.
It represents the relationship between line mangers and organization performance. This study
also shows the good qualities of line managers create an impact on employee's performance and
engagement at firm. It also explaining the diversity at work place and how line mangers positive and
negative behaviours towards diversity can impact on company's employees. This study shows the
importance of employee's well-being, collaborations and team working in company and how a line
mangers deal with that all circumstances at company. This study also helpful for know about the
emotional levels of workers in company. How manage this emotions by line manager by using
concepts of emotional intelligence. There are also have some recommendation for manger for
improving the top talent in company and how to reduce absence level and retention level in firm.
And how a line manager manage the diversity at work place by making new rules and norms in
firm.
Q1.Understanding the relationship between organizational performance and employee
engagement for line managers.
Employee engagement is one of the most popular concept ans has now emerged as the
significant mainstream in the organizations. The link between employee engagement and
organizational performance has driven the businesses and led them to deliver the long term
outcomes. I have analysed this relationship in one of the leading consumer goods company
UNILEVER. This company is known for its large market share and delivering high quality products
where the major contribution has been of its employees. I have been in the dilemma that whether the
company is progressing because of its products or global image but later on found that it is the
employees whose commitment towards the strategic goal has helped Unilever in gaining
momentum(Maylor, H., Blackmon and Huemann 2016).
Employee engagement is not all about how actively they are working but it depicts the actual
face of the company which has direct impact on the productivity of the company. The more the
employees are involved in their work more the organization will flourish globally. Unilever is well
known for its corporate culture whose core strength lies in its employees who are motivated enough
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to bring efficiency in every aspect of the company thus this company has understood the importance
that how instilling the sense of enthusiasm and involvement among the employees can reduce the
personnel turnover and absenteeism(Quinlan, C and.et.al.,2019).
After reading a bit about Unilever, I found that in order to enhance the employee's
enthusiasm and engagement, Unilever employs a flexibility model called Atkinson model where
they incorporate some degree of flexibility to overcome the competitive pressure and meet the never
ending business needs. They divide the workers into primary and secondary where former includes
the part-time and contractual workers and later includes full-time workers. Line manager of
Unilever needs to understand the importance of this flexibility to gain the competitive advantage.
Without knowing its significance the line manager would not be able to integrate the
functions of different department and utilize the human resources. Line manager is responsible for
managing the operations of the business thus it is extremely necessary for them to have a look on
the organizational performance and employee engagement which in turn will help them to
communicate with the employees and have a understanding of mission, vision. In my opinion, The
line manager of Unilever is highly involved in increasing the motivation of its employees.
Q2.Skills of good line manager
As a good line manager it very necessary for me to show my best side to employees. I have
to show empathy, helpfulness and friendly nature with employees. I also have some qualities in me
for understanding the nature and problem of individual. As a good line manager I have to
communicate all the information of company to their as in simple and understanding way and may
have to focus if there any problem than I have to solve this problem by understanding them in their
own language. I also create focus upon the activity of each and every person in company, I should
give training to employees for make them more efficient in job. As a line manager I also create a
good relationship with employees for achieving their trust on me. I have to show empathy with them
for better understand them and solve the problem of them for improving the quality of employees. I
am also responsible for coaching, organising and managing them(Fei, J. ed., 2018).
In UNILEVER company, manager has a strong attitude and attractive personality which
represent the strong bond with their employees. As a line manager I have also shown emotional
bond with my employees for getting familiar with them and for understand their emotional
problems. If I show understandability with my employees they are directly come to me for share
their problem in job and they don't feel any kind of hesitations. I give them SMART goal for know
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