My HomeWork is to choose a Customer Relationship Management case about how CRM improved customers satisfaction, Loyalty, service ....etc then present it in class.
The case from the internet, I haven't found any that was interesting, I figured U might have better-searching skills and resources.
I need your assistance finding a couple of cases so I'll choose from them.
each case Max pages: 15
Date of release: case in the latest years ( Let's say 2015 - 2019 )
Number of cases: 6 cases
thank U