Case Study: Online Movie Ticket Booking System for Gold-Cinema

B10331
CASE STUDY

Table of Contents
INTRODUCTION...........................................................................................................................3
1. Systems Development Life Cycle (SDLC)..............................................................................3
2. Work Breakdown Structure......................................................................................................6
3. Program Evaluation Review Technique (PERT) and Critical Path Method (CPM)................7
4. Calculation of NPV, Payback period and Return on Investment.............................................9
5. USE CASE DIAGRAM.........................................................................................................10
SUMMARY...................................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
This report consist case study of Gold-Cinema which wants to develop a new
project which is online movie ticket booking for tracking its customers,
productions, performances and seats. The main motive behind this development is
to inform customers about latest updates and identify customer segment
frequently support cinema. The main report starts with identification of activities
required to build, launch and maintain information system through applying
Systems Development Life Cycle tools; additional to this six core processes of
SDLC to develop GC project is also discussed. Work Breakdown Structure will
reflect how different tasks are break into sub categories. PERT/CPM model will
show the expected time in which project will accomplished; calculation of NPV,
payback period and return on investment will suggest whether the project is
financially viable or not. At last Use case diagram of GC system will represents
the methodology used in system analysis to identify, evaluating and organizing
system essentials of online movie ticket booking of GC system.
1. Systems Development Life Cycle (SDLC)
System Development Life Cycle is the process of utilization of information
system to support business needs through designing the system and building it
for its end users. Core six processes such as Identification of problems,
Determination of Human information requirement, Analyses of system needs,
Designing systems, developing software and testing system are required to
develop the GC project (Grance, Hash and Stevens, 2004). These six core
processes of SDLC required to develop GC system is discussed below:
I. Identification of problem: In this first process of SDLC, core tasks
required by GC are:
 Questioning internal users
 Recording information received

 Determining the scope of online project
 Recording the result (Alexander and Maiden, 2005).
After analyzing above tasks it was found that GC is not able to track
customers, productions, performances and seats available. Company wants
to get latest information regarding seats available and performances
organizing in theater to fix its ticket price and promote for sale (Everett
and McLeod 2007). Now company has get an option to take support of
online booking system; which will assist company not only by facilitating
customers on easy booking of tickets but also through providing
information’s about current shows and performances and total seat
available at each show.
II. Determining Human information requirement: In this next process; the
following tasks will be performed by assistant project managers;
interviewing, sampling and questionnaires development; so that analyst
could understand about accomplishment of work by users at the time of
surfing on computer or mobile screen. Form these analyses it was found
that main functions of GCS are:
 Act as mediator or service provider
 Sell tickets through online and payment through credit card
 Tracking customer information to pitch other products of company.
Practice for successful launch of project:
 Facilitating with online ticket booking software’s compatible pc,
Mac, android and IOS supportable devices.
 Identifying customer needs and satisfy them.
 Keep tracking client’s information’s.
III. Analyzing system needs: The following tasks will be perfumed in this third
main core process:
 Data flow, activity and Use Case diagram creation
 Data dictionary completion