Certificate IV in Finance and Mortgage Broking CFMBASv1 Written Project

Written Project
Certificate IV in Finance and Mortgage Broking
(CFMB_AS_v1)
Student identification (student to complete)
Please complete the fields shaded grey.
Written project overall result (assessor to complete)
First submission Not yet demonstrated
Resubmission (if applicable) Not applicable
CFMB_AS_v1

Result summary (assessor to complete)
Section 1: Industry knowledge First submission Resubmission (if required)
Task 1 — Key terms Not yet demonstrated Not applicable
Task 2 — The Australian financial market Not yet demonstrated Not applicable
Task 3 — Financial services legislation and industry codes of practice Not yet demonstrated Not applicable
Task 4 — Products and services Not yet demonstrated Not applicable
Section 2: Business skills
Task 5 — Effective communication Not yet demonstrated Not applicable
Task 6 — Professional development Not yet demonstrated Not applicable
Task 7 — Customer service Not yet demonstrated Not applicable
Task 8 — Respond and report on complaints Not yet demonstrated Not applicable
Task 9 — Prospecting for new clients Not yet demonstrated Not applicable
Task 10 — Professional networks Not yet demonstrated Not applicable
Task 11 — Managing information Not yet demonstrated Not applicable
Section 3: The lending process
Task 12 — Understanding the client’s needs Not yet demonstrated Not applicable
Task 13 — Developing and presenting solutions Not yet demonstrated Not applicable
Task 14 — Packaging the application to send to the lender Not yet demonstrated Not applicable
Task 15 — Monitor the lending process Not yet demonstrated Not applicable
Section 4: Case Studies
Task 16 — Case study - Purchasing an owner-occupied home Not yet demonstrated Not applicable
Task 17 — Completing the Fact find Not yet demonstrated Not applicable
Task 18 — Assessing the clients’ situation Not yet demonstrated Not applicable
Task 19 — Presenting borrowing options and potential benefits Not yet demonstrated Not applicable
Task 20 — Supporting the client to settlement Not yet demonstrated Not applicable
Task 21 — Case study – Refinancing a home loan Not yet demonstrated Not applicable
Task 22 — Preparing a Preliminary Assessment Not yet demonstrated Not applicable
Task 23 — Case study – Purchasing an investment property Not yet demonstrated Not applicable
Task 24 — Preparing a loan proposal Not yet demonstrated Not applicable
Task 25 — Loan contracts and security documentation Not yet demonstrated Not applicable
Task 26 — Preparing the loan for settlement Not yet demonstrated Not applicable
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Please note: To pass this written project, you will need to be assessed as DEMONSTRATED in either your
first submission or your resubmission in all tasks above.
Task feedback
Please refer to the assessor’s detailed feedback found at the end of each task so that you know what to do
for any tasks you need to resubmit.
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Before you begin
Read everything in this document before you start your written project for Certificate IV in Finance and
Mortgage Broking (CFMB_v1).
About this document
This document is the written project — half of the overall Written and Oral Project.
This document includes the following parts:
• Instructions for completing and submitting this project
• Section 1: Working in financial services
A case study with a series of short-answer questions:
– Task 1 — Key terms
– Task 2 — Establishing a level of financial knowledge
– Task 3 — Financial services legislation and industry codes of practice
– Task 4 — Products and services
• Section 2: Business skills
– Task 5 — Effective communication
– Task 6 — Professional development
– Task 7 — Customer service
– Task 8 — Respond and report on complaints
– Task 9 — Prospecting for new clients
– Task 10 — Professional networks
– Task 11 — Managing information
• Section 3: The lending process
A case study with a series of short-answer questions:
– Task 12 — Understanding the client’s needs
– Task 13 — Developing and presenting solutions
– Task 14 — Packaging the application to send to the lender
– Task 15 — Monitor the lending process
• Section 4: Case studies
– Task 16 — Case study — Purchasing an owner-occupied home
– Task 17 — Completing the Fact find
– Task 18 — Assessing the clients’ situation
– Task 19 — Presenting borrowing options and potential benefits
– Task 20 — Supporting the client to settlement
– Task 21 — Case study – Refinancing a home loan
– Task 22 — Preparing a preliminary assessment
– Task 23 — Case study – Purchasing an investment property
– Task 24 — Preparing a loan proposal
– Task 25 — Loan contracts and security documentation
– Task 26 — Preparing the loan for settlement
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How to use the study plan
We recommend that you use the study plan for this subject to help you manage your time to complete
the written project within your enrolment period. Your study plan is in the Certificate IV in Finance and
Mortgage Broking (CFMBv1) subject room.
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Instructions for completing and submitting the
written project
Completing the written project
Saving your work
Download this document to your desktop, type your answers in the spaces provided and save your work
regularly.
• Use the template provided, as other formats will not be accepted for these projects.
• Name your file as follows: Studentnumber_SubjectCode_Project_versionnumber_Submissionnumber
(e.g., 12345678_CFMB_AS_v1_Submission1).
• Include your student ID on the first page of the project.
Before you submit your work, please do a spell check and proofread your work to ensure that everything
is clear and unambiguous.
Word count
The word count shown with each question is indicative only. You will not be penalised for exceeding the
suggested word count. Please do not include additional information which is outside the scope of the
question.
Additional research
When completing the ‘Client information collection tools’, assumptions are permitted although they must
not be in conflict with the information provided in the Case Studies. All assumptions must be noted.
You may be required to conduct your own research in addition to the topic notes provided to source
information to answer some of the project questions. You may also be required to source additional
information from other organisations within the finance industry to find the products or services to meet
your client’s requirements, to source indicative interest rates and to calculate any fees and charges that
may be applicable.
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Submitting the written project
Only Microsoft Office compatible written projects submitted in the template file will be accepted for
marking by Kaplan Professional Education. You need to save and submit this entire document.
Do not remove any sections of the document.
Do not save your completed project as a PDF.
The written project must be completed before submitting it to Kaplan Professional Education.
Incomplete written projects will be returned to you unmarked. The written project must be submitted
together with the oral project. If you do not submit both completed projects at the one time it will be
returned to you unmarked.
The maximum file size is 20MB for the written and oral project. Once you submit your written project for
marking you will be unable to make any further changes to it.
Once you submit your written project for marking you will be unable to make any further changes to it.
You are able to submit both projects earlier than the deadline if you are confident, you have completed all
parts and have prepared a quality submission.
Please refer to the Project submission/resubmission videos in the Assessment section under your ‘Project
Enrolment’ for details on how to submit/resubmit your written project.
Your Written Project and Oral Project must be submitted together on or before your due date. Please
check KapLearn for the due date.
The written project marking process
You have 26 weeks from the date of your enrolment in this subject to submit your completed project.
If you reach the end of your initial enrolment period and have been deemed ‘Not yet demonstrated’ in one
or more assessment items, then an additional four (4) weeks will be granted, provided you attempted all
assessment tasks during the initial enrolment period.
Your assessor will mark your written and oral project and return it to you in the Certificate IV in
Finance and Mortgage Broking (CFMBv1) subject room in KapLearn under the ‘Assessment’ tab.
Make a reasonable attempt
You must demonstrate that you have made a reasonable attempt to answer all of the questions in
your written project. Failure to do so will mean that your project will not be accepted for marking;
therefore, you will not receive the benefit of feedback on your submission.
If you do not meet these requirements, you will be notified. You will then have until your submission
deadline to submit your completed written and oral project.
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How your written project is graded
Project tasks are used to determine your ‘competence’ in demonstrating the required knowledge and/or
skills for each subject. As a result, you will be graded as either Demonstrated or Not yet demonstrated.
Your assessor will follow the below process when marking your project:
• Assess your responses to each question, and sub-parts if applicable, and then determine whether you
have demonstrated competence in each question.
• Determine if, on a holistic basis, your responses to the questions have demonstrated overall
competence.
You must be deemed to be demonstrated in all assessment items in order to be awarded the units
of competency in this subject, including:
• all of the exam questions
• the written and oral project.
‘Not yet demonstrated’ and resubmissions
Should sections of your project be marked as ‘not yet demonstrated’ you will be given an additional
opportunity to amend your responses so that you can demonstrate your competency to the required level.
You must address the assessor’s feedback in your amended responses. You only need amend those sections
where the assessor has determined you are ‘not yet demonstrated’.
Make changes to your original submission. Use a different text colour for your resubmission. Your assessor
will be in a better position to gauge the quality and nature of your changes. Ensure you leave your first
assessor’s comments in your project, so your second assessor can see the instructions that were originally
provided for you. Do not change any comments made by a Kaplan assessor.
Units of competency
This written project is your opportunity to demonstrate your competency against these units:
BSBPEF501 Manage personal and professional development
FNSCUS511 Develop and maintain professional relationships in financial services industry
FNSFMB411 Prepare loan applications on behalf of clients
FNSFMB412 Identify client needs and present broking options
FNSFMK515 Comply with financial services regulation and industry codes of practice
FNSINC411 Conduct work according to professional practices in the financial services industry
FNSINC412 Apply and maintain knowledge of financial products and services
FNSSAM411 Sell financial products and services
FNSFMB511 Implement credit contracts in preparation for settlement
FNSSAM403 Prospect for new clients
BSBOPS304 Deliver and monitor a service to customers
BSBOPS404 Implement customer service strategies
Note that the written and oral project is one of two assessments required to meet the requirements of the
units of competency.
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