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Contents Chapter 5. Discussion.....................................................................................................................3 Introduction.................................................................................................................................3 Summary....................................................................................................................................3 Conclusion......................................................................................................................................3 References.......................................................................................................................................3 Appendix.........................................................................................................................................3 Personal statement......................................................................................................................3 Reflecting log..............................................................................................................................3 ABSTRACT.....................................................................................................................................5 Chapter 1. Introduction....................................................................................................................6 BACKGROUND OF THE STUDY..........................................................................................6 Research problem........................................................................................................................6 Research Aims and Objectives...................................................................................................7 Limitations of the Study...................................................................................................................7 Structure of the Dissertation........................................................................................................8 Summary....................................................................................................................................9 Chapter 2. LITERATURE REVIEW............................................................................................10 Introduction...............................................................................................................................10 1.2 Overview of the topic..........................................................................................................11 1.3 Understand the importance of managing changes in NHS.................................................11 1.4 The effectiveness of managing changes in healthcare to deliver the quality services........13 1.5 The impact of managing changes in NHS..........................................................................14 1.6 Types of barrier which healthcare organisation face while managing change...................16 1.7 Summary.............................................................................................................................17 Chapter 3. Search Methodology..................................................................................................17 Research philosophy.................................................................................................................18
Research design.........................................................................................................................19 Research approach....................................................................................................................20 Data Collection method.............................................................................................................21 Sampling...................................................................................................................................22 Data Analyses............................................................................................................................23 Ethical consideration.................................................................................................................24 Reliability and validity..............................................................................................................25 Research limitation....................................................................................................................25 Conclusion.................................................................................................................................26 Chapter 4. Findings / Results / Data Analysis...............................................................................26 Introduction...............................................................................................................................26 Issues in health care organization.............................................................................................26 Importance of managing changes in health care organization..................................................28 Impact of managing changes on service quality in NHS..........................................................29 Barriers faced by NHS while managing changes......................................................................30 Ways for managing changes successfully.................................................................................31 Summary...................................................................................................................................32 Chapter 5. Discussion...................................................................................................................33 Introduction...............................................................................................................................33 Summary..................................................................................................................................33 Conclusion....................................................................................................................................33 References.....................................................................................................................................33 Appendix.......................................................................................................................................33 Personal statement....................................................................................................................33 Reflecting log............................................................................................................................33 REFERENCES..............................................................................................................................34
Chapter 5. Discussion 3000 Introduction Summary Conclusion 1000 words References Appendix Personal statement Reflecting log
ABSTRACT In the present dissertation, researcher has major aim to explore the significanceofmanagingchangesinhealthcareorganisationinorderto deliver quality services. Thus, it can be said that this report provides the detailknowledgeandunderstandingaboutthesignificanceofchange managementinthehealthandcaresector.Inadditiontothis,present investigation also explains the effectiveness and impact of managing change with respect of NHS.
Chapter 1. Introduction BACKGROUND OF THE STUDY In the health and care organisation, it is great responsibility of health care experts and professionals to deliver effective and high quality of care services of patient so that they can improve their health issue and problem. However, in this sector there are significant changes occur at regular interval throughwhichentireprocessandactivitiesofhealthandcarecanbe changed.Themajorreasonsbehindthesechangesarerelatedtothe legislation, policies, technology, business environment, customer demand, typesofdiseaseetc.Inordertomanagethesechangesinaneffective manner within the health and care sector, it is significant for scholar to focus onthechangemanagementmodel(CummingsandWorley,2014).With assistance of this model, management of health and care can effectively manageallrelevantchanges.Byuseofhighqualityandadvanced technology, health care organisation can easily cope up with changes and producehighqualityofoutcome.Thecurrentinvestigationhasmajor purpose to analyse the ways to manage the significant changes in order to deliver high quality of care services to patient in NHS. Research problem Inthepresentstudy,scholarhavemajoraimistoexplorethe significanceofmanagingchangesinhealthcareorganisationinorderto deliver quality services with respect of NHS. One of the major limitation for this investigation is related to the open as this is very broad subject so it is quite difficult to include the entire information about subject. Further, limited time period is another major limitation due to which researcher may face issue regarding conducting investigation (Grol, Wensing and Davis, 2013). As it is quite difficult to conduct all activities within small period. Another major issue regarding finance because in order to initiate some research action like transportation, internet, stationary required sufficient amount of fund.
Research Aims and Objectives Aim To explore the significance of managing changes in healthcare organisation in order to deliver quality services – A study of NHS. Alltheobjectivesoftheresearcharebasedontheaimwhichhelpsin accomplishing the research in an effective manner. Here are the objectives: Objectives: Tounderstandtheimportanceofmanagingchangesinhealthcare organisation. Toidentifytheeffectivenessofmanagingchangesinhealthcare organisation to deliver the quality services Toevaluatetheimpactofmanagingchangesinhealthcare organisation on quality services. To identify different types of barriers which healthcare organisation faces while managing changes Torecommenddifferentwaysformanagingchangessuccessfully within NHS for delivering quality services. Research questions Whatistheimportanceofmanagingchangesinhealthcare organisation? Whatistheeffectivenessofmanagingchangesinhealthcare organisation to deliver the quality services? What is the impact of managing changes in healthcare organisation on quality services? What are the different ways for managing changes successfully within NHS for delivering quality services? Limitations of the Study Thepresentstudyhasmajoraimtoexplorethesignificanceof managingchangesinhealthcareorganisationinordertodeliverquality services with respect of NHS. In this study have major problem is that health and care sector is largely depends upon the patient's disease ashealth
expertshavetodeliverthecareservicesaccordingtothediseasesof patient.Duetochangesinthelegislation,technologyandbusiness environment, it may be quite difficult for the doctor to adopt such changes in frequent manner. Structure of the Dissertation All chapters in the dissertation play a very crucial role for addressing the effective and accurate outcome of the study. In the dissertation, there are various chapters that help researcher in attaining the accurate result for the study. The description of these chapters is as following- Chapter-1Introduction-Thisisasignificantchapterthatprovides knowledgeabouttheaim,objectivesandresearchquestions.Every dissertation starts with introduction that provides the understanding about background of the study (Creswell and Poth, 2017). In the present study, first chapter defines that what is actual aim of the report regarding to manage changes in the health and care and its significant impact upon the quality of care services in the NHS. Chapter-2Literature Review- Once introduction completed then second chapter starts with literature review which provides the detail knowledge and understanding about the subject of study. In this chapter, several themes can be made which include all relevant information about the topic (Carayon, Wetterneck and Gurses, 2014). In the present study, several themes related to the importance of managing change, effectiveness of managing changes as well as types of barriers related to managing change in the context of health and care has been included. Chapter-3ResearchMethodology- Research methodologyis also very significantchapterinthedissertationthathelpsscholarincollecting, analysing ad interpreting information about the subject and finding out the best solution of the research issue. In this chapter, several techniques are included such as approach, philosophy, research technique, data collection, data analysis, sampling etc. All these methods helps scholar in finding out impressive solution of research problem.
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