Change Management in Nokia Company

Running Head: CHANGE MANAGEMENT IN NOKIA COMPANY
1
Change Management in Nokia Company
Name
Professor
Course
Date

CHANGE MANAGEMENT IN NOKIA COMPANY
2
Title page
Change management in the Nokia Company
This report was written to the board of directors and the top management of the Nokia Company
to address the need for change in the company due to the changes and advancements in
technology.
Table of Contents
Executive Summary.................................................................................1
Introduction...........................................................................................2
Background .....................................................................................2.1
Objectives of the study........................................................................2.2
Scope.............................................................................................2.3
Change Model.........................................................................................3
Roles as OD and style to be used in leading the change........................................4
Ways managing resistance to change and the role of company culture in the change
process..................................................................................................5
Step by step process of implementing the change................................................6
Feedback process to be used........................................................................7
Institutionalizing the changed state.................................................................8
Group and individual performance management process.......................................9
Employee Empowerment and intervention process.............................................10
Managing Continuous improvement process....................................................11
Whether or not the company has the characteristics of a learning organization............12
Conclusion............................................................................................13
Recommendations...................................................................................14
Appendices............................................................................................15
Bibliographies .......................................................................................16

CHANGE MANAGEMENT IN NOKIA COMPANY
3
Table of figures
Figure 1: A table on stakeholder’s expectation and reaction to change
Figure 2: A representation of the causes and the reasons against change
Figure 3: Results on diagnosis and plans formulation
Executive summary
This write up in a description of change management and Nokia Company has been used to
indicate how change management takes place and its relevancy in organizations. In the
introduction there is a brief background on change management and the objectives of change
management. There is also the scope of change management in it. A change model that indicates
the change in the Nokia Company has been used and this is the Kolb and Frohman’s model1. The
various phases of this change model have been discussed among other things therein.
Change management therefore refers to all the necessary approaches taken in order to prepare the
working staff in an organization in making and embracing organizational change2. Technology
is advancing every single day and these continuous advancements in technology make change
inevitable. Well, in the Nokia Company the change initiator is Technology. Technology has
advanced and Nokia has been and is still losing its glory to the Apple and Samsung companies3.
Introduction
1 Hayes, J. (2018). The theory and practice of change management.
2 Goetsch, D. L., & Davis, S. B. (2014). Quality management for organizational excellence.
Upper Saddle River, NJ: pearson.
3 Doppelt, B. (2017). Leading change toward sustainability: A change-management guide for
business, government and civil society. Routledge.

CHANGE MANAGEMENT IN NOKIA COMPANY
4
Background
All organizations generally do exist in an environment that strategy formulation and
implementation is vital to survival. It is this environment where an organization exists that brings
about the opportunities and the problems and an organization gets4. Implementation of these
strategies is not an easy thing; it is complicated and needs a lot of effort. It is this implementation
of these strategies that brings about the concept of change in an organization.
Change is defined as being different. In our context it can mean a process where something’s and
ways of doing these things become different from the way they used to be.
Objectives of the study
To look at the causes and reasons for change by the Nokia Company
To address the impacts of the change
Scope
This report is exclusively written to address this issue of change and why it is indeed necessary
to adopt this change. Various models can be used in addressing a change and in this case the
Kolb and Frohman change models has been used to clearly to address this change.
Change Model
The change model that we shall be using in our company is the Kolb and Frohman’s change
model. This model is made up of seven phases and they are explained below in relation to how
our company is to embrace the change5.
4 Carnall, C. (2018). Managing change. Routledge.
5 Raineri, A. B. (2011). Change management practices: Impact on perceived change
results. Journal of Business Research, 64(3), 266-272.