Change Management in an Organisation

Running head: CHANGE MANAGEMENT IN AN ORGANISATION
Change management in an organisation
Name of the Student
Name of the University
Author Note

1CHANGE MANAGEMENT IN AN ORGANISATION
Response to Question 1
How to get there?
The idea for Sunoco, Inc. was to go paperless, as it has seen several kinds of
devastations in the past that resulted in the loss of crucial records and insights, which were
valuable for the company to engage on the perfect storm of opportunity. The change in the
Sunoco, Inc. will mainly involve the change in the people, change in the process and change
in the technological solutions, so it is important to engage the involvement of the
stakeholders (Cameron & Green, 2015).
Rational – For the change to take place effectively, a new organisation structure will be
required. It will involve inclusion of the new systems for Sunoco. It is for this reason a new
process will be required
Non-rational – The relationships with the stakeholders and the other internal staffs and
executives is about to change eventually with the change (Kuipers et al., 2014). The culture
may initially show resistance to change but will adapt to the changes.
Process Change
The change in the process will bring in a complete change of the existing applications
such as the tossing out of the 15% of the total internal storage to facilitate the process change.
Previously the entire internal storage was used for storing the legal requirements but
this is needed to be changed with the implementation of the process change (Becker, Kugeler
& Rosemann, 2013).
People Change
In the entire process of change management, a lot of people’s job roles and their
responsibilities may get affected. The leadership and managerial roles are expected to get

2CHANGE MANAGEMENT IN AN ORGANISATION
affected with the following change. To deal with the entire IT team needs to train the
employees of the Sunoco, Inc. and also to the internal staffs about the steps of change so that
they develop a fair idea of about how the change will take place through computing.
Thorough communications and the engagement procedures are required to implement the
change (Jeston, 2014).
Information sharing
Information sharing is a diverse process in the change management and is very much
required for the successful implementation of the change. Information is expected to be
shared through face to face meetings and the formulation of the intended guidelines is also
required.
Cost of change
To implement the change in the system successfully, it is important to formulate an
apprehension of the approximate costs of the change. The project tenure is apprehended to
get over within a span of 20 months that would engage a total cost of about $2.2 million. This
fund is expected to be raised from the critical stakeholders who are also the important
investors of the confined project.
Risk Assessment
The implementation of change with the retention of the business records and
implementation of the strategies will involve a lot of risks. The risks that are expected to
creep up within the process cannot be eliminated from the management process but can
surely be mitigated with the help of certain guidelines and norms. The major risks that may
be involved during the process of change management may involve the resistance to change,
perquisite knowledge and stakeholders dissatisfaction (Li, 2014). These risks can be
mitigated with the help of tactics such as proper communication, face to face meetings,