Change Management and Organisational Development

Change management and
organizational development

EXECUTIVE SUMMARY
Change management assists company to improve the changes over a business and
similarly, the entire study is based upon Barnacle Bay Country where the manager wants to
renovate its Peacock hall and this in turn assists to change the business performance. Here, both
emergent and unplanned changes can be implemented which in turn reflected that there is a need
to manage the change and create awareness among employees. Further, with the help of Kurt
Lewin change model, Rita is able to implement the change and by adhere with stages, employees
may easily accept it and change their behavior accordingly. However, there may be many
conflicts which might affect the changes and this in turn cause direct impact over the business
performance.

TABLE OF CONTENTS
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................4
Impact has unplanned and emergent changes had on hotel.........................................................4
Recommendation to Rita for undertaking a planned approach to change with organizational
development approach.................................................................................................................5
Conflicts might Rita face for implementing any changes............................................................7
CONCLUSION................................................................................................................................8
RECOMMENDATIONS.................................................................................................................8
REFERENCES..............................................................................................................................10

INTRODUCTION
Change management is a systematic approach that helps to deal with transition of an
organization’s goal and technologies. The report is based upon a case study of Barnacle bay
Country House Hotel which is located on Scottish Coast. Study helps to understand the need of
changes within a company so that it helps in smooth running of a company. Further, the report
will describe the impact has unplanned and emergent changes had on a hotel by using an
effective theories and model. Further, report will recommend Rita for undertaking a planned
approach to change and describe conflicts that might be faced by Rita while implementing
changes.
Impact has unplanned and emergent changes had on hotel
Changes is significant systematic approach used by firm to make necessary changes in
order to grow and sustain in competitive environment. Planned and unplanned are two type of
changes that impact any organisation. In the context of the case study- Barnacle Bay Country
House Hotel, the company to sustain in business environment has adapted to necessary changes
such as secured substantially funding from the ban to finance the whole sale refurbishment of the
hotel. Along with this the hotel has also introduce new modern menu with the impact of Brexit
on company to meet the requirement for smarten up the standard of services and enhance its
overall profitability, market share and employee's satisfaction. (Unplanned Change and Crisis
Management., 2020).
Positive impact of change that has been adapted by the firm
 Encourages innovation with the firm: Likewise the change will contribute in
encourages the firm to adopt innovation so that it can cope up with the changing dynamic
of the business environment. Along with this, changes will motivate employees to bring
creative ideas for the firm thus help organization in improving productivity as the its
service to satisfy the customer needs and demand.
 Helps in motivating employees moral: Change in organization will boost moral of the
employee, as change will provide company with the smooth environment. Moreover, if
the employees see that firm is fastly adapting new change then it encourages the positive
attitude among them. Thus, it will contribute in satisfied team members and overall
development of the hotel.