Change Management and Organisational Development at Barnacle Bay County House Hotel

Barnacle Bay County
House Hotel

EXECUTIVE SUMMARY
This report about change management and organisational development is made on
Barnacle Bay County House Hotel. The company is established in Scottish coast in rural area.
Change management are methods and practices where a firm implements changes in its process
to effectively deal with competition in market. Organisational development is a critical
procedure which aids companies to build their capacity to attain higher efficiency. This report
covers change implementation through Lewin's Change Management model which allows chane
in three steps that are unfreezing, change and refreezing as well as discusses some conflicts that
may arise while initiating change.

Contents
EXECUTIVE SUMMARY ............................................................................................................2
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
CHANGE THEORIES AND MODELS.....................................................................................1
What impact unplanned and emergent changes had on hotel......................................................1
What guidance would be given to Rita for undertaking a planned approach to change, with
consideration to organisational development approaches............................................................2
What conflict might Rita face from implementing any changes.................................................4
CONCLUSION................................................................................................................................5
RECOMMENDATION...................................................................................................................5
REFERENCES................................................................................................................................6