CHCDIV003 RPL Kit for Diploma in Community Services Case Management

CHC52015 Diploma in
Community Services
Specialising in Case Management
Recognition of Prior Learning (RPL Kit)
CHCDIV003 – Manage and promote
diversity
ASESSMENT
WORKBOOK
Assessment Workbook V1.1 Produced 9 June 2023

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Version control & document history
Date Summary of modifications
made
Version
24 July 2017 Version 1 developed 1.0
22 September
2017 Edited based on copyedit 1.1
RPL Kit CHCDIV003 Version No.1.1 Produced 22 September
2017
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TABLE OF CONTENTS
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TABLE OF CONTENTS...........................................................................3
RPL KIT COVER SHEET.......................................................................4
IMPORTANT! PLEASE READ..................................................................5
CHCDIV003 – MANAGE AND PROMOTE DIVERSITY.................................6
I. Knowledge Assessment..........................................................................................6
KNOWLEDGE ASSESSMENT...................................................................7
Part 1: Manage and Promote Diversity..........................................................................7
II. Workplace Evidence.............................................................................................20
III. Third Party Report & Supervisor Testimonial..................................................25
IV. Evidence Submission Guide Checklist..............................................................36
RPL KIT CHECKLIST.........................................................................39
FEEDBACK........................................................................................40
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RPL KIT COVER SHEET
COURSE CODE AND TITLE:
CHC52015
Diploma of Community Services
specialising in Case Management
UNIT OF COMPETENCY:
CHCDIV003
Manage and promote diversity
FIRST AND SURNAME:
PHONE:
EMAIL:
Please read the Candidate Declaration below and if you
agree to the terms of the declaration sign and date in
the space provided.
By submitting this work, I declare that:
 I have been advised of the assessment requirements, have
been made aware of my rights and responsibilities as an
assessment candidate, and choose to be assessed at this
time.
 I am aware that there is a limit to the number of
submissions that I can make for each assessment, and I am
submitting all documents required to complete this
assessment kit.
 I have organised and named the files I am submitting
according to the instructions provided and I am aware that
my assessor will not assess work that cannot be clearly
identified and may request the work be resubmitted
according to the correct process.
 This work is my own and contains no material written by
another person except where due reference is made. I am
aware that a false declaration may lead to the withdrawal of
a qualification or statement of attainment.
 I am aware that there is a policy of checking the validity of
qualifications that I submit as evidence as well as the
qualifications/evidence of parties who verify my
performance or observable skills (where applicable). I give
my consent to contact these parties for verification
purposes.
RPL Kit CHCDIV003 Version No.1.1 Produced 22 September
2017
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Name : Signature: Date:
IMPORTANT! PLEASE READ
Before proceeding with the RPL assessments included in this kit,
ensure that you:
Have spoken to your Assessor through initial consultation.
Have been provided feedback from your Assessor that you
are eligible for Recognition of Prior Learning for the
following unit of competency:
 CHCDIV003 – Manage and promote diversity
Have submitted the Authority to Release Information
duly completed and signed by your workplace supervisor/
representative to your assessor.
Important: If you have not completed any of the above, contact
your Assessor now for further guidance on how to proceed with
your application for Recognition of Prior Learning (RPL) Kit.
IMPORTANT: If you have already completed the unit
CHCDIV003 – Manage and promote diversity, through a
registered training organisation – please upload a certified copy
of the statement of attainment for this unit / copy of
qualification which includes this unit.
The code and name of the unit must exactly match the one
named above – if it does not, please proceed with completion of
this booklet or contact the trainer/assessor for further advice.
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CHCDIV003 – MANAGE AND PROMOTE DIVERSITY
I. Knowledge Assessment
The questions in this part of the booklet cover the generic
underpinning knowledge in the following relevant unit of competency:
CHCDIV003– Manage and promote diversity
You must answer all questions using your own words. Some
questions cover processes you would have likely encountered in your
previous or current workplace. Ideally, you should be able to answer
these questions based on the processes in place at the workplace.
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KNOWLEDGE ASSESSMENT
Part 1: Manage and Promote Diversity
1. Which three (3) statements below are true about the impact of
cultural awareness, cultural safety, and cultural competence on
leadership and management practice?

a. Cultural awareness enables the use of effective
communication with the team by being sensitive to the
similarities and differences that exist between two
different cultures.

b. Culturally competent leaders and managers are
prepared to guard against accepting their own
behaviours, beliefs, and actions as the norm.
c. Leaders and managers must be trained to be experts in
every culture to be culturally aware, competent, and
sensitive.
d. Making assumptions about cultural influences and
applying generalisation to individuals can increase
knowledge and understanding of a member’s cultural
background.

e. Working from the cultural perspective of the other
person, and not from one’s own perspective involves
recognising, respecting and nurturing the unique
cultural identity of a person, and safely meeting their
needs, expectations and rights.
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2. Select three (3) statements that best describe diversity.
a. Diversity is a state of being valued, respected, and
supported.
b. Diversity is about ethnic food celebrations and ethnic
holidays.
 c. Diversity is the difference in the values and practices
associated with groups of people from specific backgrounds.

d. Diversity means respect for, and appreciation of, differences
in ethnicity, gender, age, national origin, disability, sexual
orientation, and religion.
 e. Diversity means understanding that each individual is
unique and recognizing our individual differences.
3. Which five (5) concepts below are related to diversity?
a. Employment status
 b. Ethnicity
 c. Gender
 d. Languages
 e. Learning styles
 f. Spiritual belief
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