Study Material for CHCMGT003: Manage workplace information

This study material includes solutions to questions related to managing workplace information, induction process, identifying staff needs, improving work performance, and strategies for cooperative work practices. It also provides strategies to resolve issues related to team meetings and performance management.

CHCMGT003

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
CONCLUSION................................................................................................................................3
REFERENCES................................................................................................................................4

Question 1
A) The information of the candidates is gathered from the candidates is gathered from the
application forms and interview rounds. This all become a part of personal files when they are
hired. All the informations such as security numbers and addresses are filed away and are not
accessible to anyone but HR mangers.
B) the steps involved in induction process begins with setting clear objectives and goals, meeting
colleagues, taking tour of the workplace, understanding health and safety parameters, going
through companies policies and procedure and finally identifying training needs.
Question 2
A) Educator should have given knowledge of how to identify needs of the staff. as every staff
have different needs so it is important to find out their needs. if necessary than educator
should also have done research because that will be helpful in understanding the educator
more effectively.
B) Providing them equipment- while providing training educator needs equipment so that is why
it must be provided to them.
technology- they will be provided new technology so that they can provide effective training
example projector, internet etc.
staff information- information related to the staff should have provided to them in advance so
that educator can plan accordingly.
Question 3
Employee name: XYZ
Department: Education
Areas of strength: Good command on communication skills, delegation skills.
Areas of improvement: Can improve in the skills of time management

Actions required: Work o making a schedule that includes day to day activities with their
adjacent deadlines.
Additional support: Expected to take the students for outdoor activities, once a week.
Question 4
a) I have to improve on my time management skills which is very important for me to complete
my work under provided deadlines. More this skill is important for me to have a work- life
balance.
b) I have always demonstrated respect towards other people working at upper or lower level than
me in the organisation. I have communicated this ethical practice t all the employees and
colleagues and ensure o make them follow through
c) Communication style is the main factor that affects the ability of the leader to lead properly as
it includes taking to team members and delegating them toward their roles and responsibilities. It
is important to follow effective communication as it allows listening and guiding the team
properly.
Question 5
Effective procedure to maximise working
performance:
 Setting clear milestones.
 Planning and prioritising.
 Effective communication
 Conquering different tasks
 Awareness about limitations.
Strategies for cooperative work practices  Establishing flexible ground norms.
 Building trust.
 Promoting open communication.
 Creating pre and post tests.
 Create group roles for larger tasks.
Strategies for work performance and outcomes  Communicating performance objectives
 Using peer reviews

 Making use of performance
management software
 Setting regular meetings to discuss
outcomes.
Implementation of plan Issue = Not enough meetings
This leads to cause disruptions in
getting knowledge of what is going
between educators and how is the
performance.
Strategies to resolve issue Conducting a team meeting every last
day of the week, everyone will express
the problems they are facing along with
the areas of improvements to overcome
these issues. Moreover, every educatory
s supposed to come up with new
activities to keep the students light and
focused.

REFERENCES
Books and Journals
Online
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