How Cloud Computing Benefits Business? ABSTRACT

How Cloud Computing
Benefits Business?

ABSTRACT
Present dissertation will describe about the concept of cloud computing and its
integration in business operations. Also, it will show the benefits of using cloud computing in
care homes, the way it help in providing high quality care services to people as well as how data
and information is stored and maintained by health care organisations. For the present study, data
has been collected from primary and secondary sources both. For the primary information, tools
like questionnaire and interviews have been chosen while, for secondary data, books, journals
and online articles based on topic have been referred. Further, qualitative method of data analysis
has been used under which thematic analysis is done to gain accuracy in the results. For the
same, sample size of 20 managers from care home industry has been selected with the use of
stratified random sampling technique. It has been found that maximum respondents believe that
efficiency of care home has enhanced due to implementation of cloud computing. Furthermore, it
has increased the range of area of providing services in the UK.

TABLE OF CONTENTS
CHAPTER 1: INTRODUCTION.........................................................................................................1
1.1 Title.......................................................................................................................................1
1.2 Introduction...........................................................................................................................1
1.3 Background of research.........................................................................................................2
1.4 Rationale of Study.................................................................................................................2
1.5 Problem Statement................................................................................................................3
1.6 Aim and Objectives...............................................................................................................3
1.7 Research Questions...............................................................................................................3
1.8 Structure of dissertation........................................................................................................4
1.9 Framework of study..............................................................................................................4
1.10 Significance of research......................................................................................................5
CHAPTER 2: LITERATURE REVIEW..............................................................................................6
2.1 Introduction...........................................................................................................................6
2.2 Cloud computing...................................................................................................................6
2.3 Types of cloud computing models........................................................................................7
2.4 Importance of cloud computing in business..........................................................................8
CHAPTER 3: RESEARCH METHODOLOGY................................................................................15
Introduction...............................................................................................................................15
CHAPTER 4: DATA ANALYSIS.....................................................................................................19
4.1 Introduction.........................................................................................................................19
4.2 Primary data analysis..........................................................................................................19
CHAPTER 4: REFLECTIVE EVALUATION..................................................................................44
REFERENCES ..................................................................................................................................49
APPENDIX........................................................................................................................................51

CHAPTER 1: INTRODUCTION
1.1 Title
“To evaluate how cloud computing systems and applications have benefited business
operations - A case study in home care sector
1.2 Introduction
In today’s technological world, businesses are using different types of software and
applications in their operations. This has changed the way of doing business and performing
operations. Also, it has provided a platform for companies to grow and expand in different
markets. Besides this, it has enabled in enhancing their productivity as well as performance (Ali,
Khan and Vasilakos, 2015). The technological advancements have made it possible to integrate
operations of different departments. Now a days, the most common technology that is been used
by business is cloud computing. It is a paradigm that enables business to share their resources
over internet. This means a process through which services are delivered on demand by using the
internet. Cloud computing consists of database, networking, software, etc. that helps in
increasing the efficiency of business. Cloud migration is a network of servers that stores,
manages and processes data and thus provides services.
The world of health care is very much inefficient and incurring a lot of cost making it
difficult to acclimate it. With new technologies emerging such as big data, artificial intelligence,
etc., it has transformed the health care industry. With this, their efficiency has increased enabling
them to improve the service quality. The cloud computing has made a real difference in
innovation. It has helped in maintaining electronic records and saving data on cloud. Another
advantage of cloud computing to health care is that it has provided speed to things in streamlined
process by accessing the high powered analytics and providing more personalised care to people.
It is highly used in health care sector so that care services are delivered on time to the people.
This has also enhanced the efficiency of care home organisations. By analysing the records of
people, problems are identified and services are delivered (Rittinghouse and Ransome, 2016).
This system effectively helps in sharing of information on internet. The information once
inserted is automatically updated. Along with this, applications and software's are included in
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cloud computing that enables in quick sharing of information. Cloud computing has not only
helped in maintaining and storing of data but also in reducing the expenses of companies. It
means that business only have to pay for the services that they are using. The applications of
cloud computing only needs to be installed and log in to use. Furthermore, they can also be
customised with new technology.
In early times companies and individuals were using computers. So when they ran out of
storage then it would be difficult to maintain data of customers. They would have to buy hard
disk and take back up of data in order to free up the space. It is expected that cloud computing
market in the UK in home care industry will rise up to 21% till 2022 this is because many large
companies will use this service (Botta and et.al., 2016). Also, they will rely on this due to its
security and efficiency. In addition to this only the main thing that is required is infrastructure.
Apart from this, the integration of artificial intelligence with cloud computing is taking home
care to the next level. It is making significant progress in health care industry in UK. It is said by
Rittinghouse and Ransome, (2016) that as long as the security and integrity of data is maintained,
it will help in further development of business in care home.
1.3 Background of research
Cloud computing plays a crucial role in increasing the efficiency of business and
providing services in many sectors such as retail, hospitality, etc. It has benefited companies in
these sectors to a great extent. Due to this they are able to provide effective services to
customers. Apart from this the applications and software in cloud computing has made it easy for
people to use them. Also, it has benefited in storing and sharing of data quickly between business
and people.
1.4 Rationale of Study
There are many reasons due to which the present research is been conducted. The first is
cloud computing is being used in many industries that has benefited business. It has transformed
the way of providing products and services to customers. Another reason is home care sector is
being adversely affected. People are not getting high quality services in proper time and it has
also increased the cost due to manual work (Avram, 2014). The third reason is to find out how
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implementing cloud computing in home care will benefit business. Therefore, it is necessary to
evaluate the impact of using cloud computing in home care.
1.5 Problem Statement
It is essential for organisations engaged in home care to provide timely and high quality
services to people. This will help in reducing time and cost. But due to a lot of manual work and
ineffective sharing of data companies are not able to provide timely care services. This has
reduced the quality of life of people (Almorsy, Grundy and Müller, 2016). Therefore,
implementing cloud computing in home care will help in integrating overall efforts so that
services can be provided on demand. Cloud will create a network of servers in a particular
location. This will also help organisations in many other ways. So in order to identify how cloud
computing will benefit home care, research is being conducted.
1.6 Aim and Objectives
Aim - “To analyse how cloud computing systems and applications have benefited business
operations. A case study in home care sector
Objectives:
The objectives of present study which will be accomplished in dissertation are listed
below:
 To understand the concept of cloud computing
 To analyse the importance of cloud computing in business
 To identify the relationship between cloud computing and business operations in home
care
 To recommend ways on how cloud computing systems and applications should be
maintained in care organisations.
1.7 Research Questions
Apart from aims and objectives, there are certain questions that has to be determined. It
will help in giving answer to the questions. These questions determined are as follows:-
 What are cloud computing systems and applications?
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 What is the importance of cloud computing in business?
 How it will benefit business operations?
 What strategies should be developed to implement cloud computing effectively?
1.8 Structure of dissertation
In this part the entire structure of dissertation is shown. This means how research will be
conducted by researcher. Developing a structure becomes easy for user to understand
dissertation. Also, it helps in moving forward in step by step manner so that research is
conducted effectively. The structure of present dissertation are as follows: -
Chapter 1 Introduction: In this chapter the brief introduction about topic or subject is specified.
It shows what overall research is all about. Besides this, it shows aims, objectives, background,
and significance of research. With this it is easy to gain knowledge of subject.
Chapter 2 Literature Review: In this the researcher thoroughly analyses data of previous
research so that results are described. It gives users information about, what previous research
describe about the topic (Sanaei and et.al., 2014). What are their views and observations?
Moreover, theories and models applied by authors are also described. Furthermore, relevant
sources are included in this chapter.
Chapter 3 Research Methodology: This chapter is the most significant because it shows
methods that is applied by researcher. This gives an insight to the user on how research was
conducted. The methods are selected on basis of nature, aims and objectives of research.
Chapter 4 Data Analysis and Findings: It is also an important chapter because in this data and
results of research is presented by researcher. It gives a clear view whether aims and objectives
are achieved or not. The data is presented in form of graphs, tables, charts, etc.
Chapter 5 Conclusion and Recommendations: It is the last chapter where conclusion is done. It
describes what has been concluded by conducting the research. In addition to this,
recommendations are also given by researcher that can be followed or implemented.
1.9 Framework of study
This section describes the brief introduction of research methodology. This is beneficial
for conducting research in a systematic manner. The framework of present study are as follows:
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Research Philosophy: This states that how the collection, analysis and interpretation of data will
be done in research. Generally, there are various types of philosophies. In context to the present
research, researcher will use interpretivisim philosophy.
Research Design: This states that how researcher will analyse the data so that effective results
can be obtained. In this only guidelines are included that is followed by researcher. For present
study researcher will use the descriptive design.
Research Strategy: As name suggest it is the overall plan of research. It shows how entire
research has been conducted. Basically, there are two common methods that are qualitative and
quantitative. The researcher will use both methods in present study.
Data Collection: It states that how data will be collected. There are two common data collection
methods that is primary and secondary (Oliveira, Thomas and Espadanal, 2014). For present
study researcher will use both methods to collect data. Questionnaire will be used to collect
primary data, journals and articles will be analysed to collect secondary one.
Sampling: It shows that how data sampling from population was done by researcher. There are
many methods that can be used in this. In this dissertation researcher will collect sample of 20
managers of home care company.
Data Analysis: It refers to the technique or tool through which data is analysed to get specific
outcomes. In this research, thematic analysis will be used by researcher.
1.10 Significance of research
In this section the significance of research is described. It is conducted to identify how
home care companies has been benefited by using cloud computing systems. Also, it will show
how quality of service as well as communication has increased among patients and care workers
in home care. It is essential to provide high quality services to people so that quality of life
increases in society. So it is important that home care should work properly and effectively. So
by implementing cloud computing systems, efficiency of organisation has increased.
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