Coaching Practices: Techniques, Monitoring Framework, and Outcomes

Running head: COACHING PRACTICES
COACHING PRACTICES
Name of the Student
Name of the university
Author note

1COACHING PRACTICES
Table of Contents
Overview....................................................................................................................................2
Basic Coaching Techniques.......................................................................................................2
Monitoring Framework..............................................................................................................3
Structure of management.......................................................................................................3
Three main outcomes of the coaching program.....................................................................4
Three documents to monitor progress of the program...........................................................5
Process and time of receiving reports....................................................................................5
Records to be kept for each trainee........................................................................................5
Documents that will be kept on record for each of the coaching programs...........................5
Professional development resource............................................................................................6
Fact Sheet...................................................................................................................................6
Coaching strategies....................................................................................................................7
Laws and regulation for workplace coaching............................................................................8
Monthly monitoring report.........................................................................................................8
References................................................................................................................................12

2COACHING PRACTICES
Overview
Apex Work Skills Pty. Ltd. or AWS is a Registered Training Organization that is run
privately and consists of 2000 students and 50 training staffs. The training staffs are
employed either on part time basis or full time basis. The organization consists of 30
administration staffs. Initially the organization had started with training courses in the sectors
such as construction and business management. Last year it added other qualifications that
include real estate and property services. AWS has given its approval to a resource budget for
implementing certain plans that include planning and implementing new coaching programs.
In order to do the same a steering committee has been appointed and the coaching program
will include in depth training relating to the coaching skills, style of coaching, making use of
feedbacks to enhance motivation and coming up with simple techniques that will help in
earning as well as maintaining a trustworthy relationship. In this paper the management
structure required for implementing the coaching programs will be discussed and will include
fact sheets of the program as well.
Basic Coaching Techniques
Some of the basic coaching techniques are as follows:
1) 5-minute pre-session CheckIn- This includes the clients to fill in a short questionnaire
before the starting of the coaching session so that the coach as well as the client gets to know
the progress so that if the trainee is facing any problem in the program.
2) Post session goals- The trainees can write about their learning from the session so that the
coach finds out what they have learnt from the current session.
3) Supporting open-ended questions- Encouraging the trainees to ask questions will help
them in understanding the facts in a better way and also provide the coaches with the idea as

3COACHING PRACTICES
in which topic or part the students are facing problems urging them to focus more on the
same (Jones, Woods and Guillaume 2016).
4) Writing down and specifying goals- This will help in keeping the trainees aligned to the
goals that need to be achieved through the coaching program.
5) Feedback- Each session must be followed by feedback sessions so that the trainees can
freely voice their opinions on the ongoing program and what are they finding problematic in
the case.
Monitoring Framework
Structure of management
Personnel Responsibility
Learning and Development Manager Planning and implementing the coaching
program. He will be responsible to endorse
he coaching program.
CEO Will approve the documents
Steering committee (Academic Manager,
Compliance Manager and HR Manager)
Academic manager will be responsible to
check on the records related to the coaches.
Compliance manager is responsible to see to
it that the strategies in place are aligned with
the various rules and regulations of RTO.
The HR manager is responsible for keeping a
track on the feedbacks.
Supervisors The coaching process needs supervision that