Code of Ethics: Improving and Implementing Ethical Standards in an IT Firm

Code of Ethics

INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Part 1.......................................................................................................................................1
Improvement in code of ethics......................................................................................1
Process of developing an ethics code............................................................................2
What can be included in code of ethics.........................................................................2
Part 2.......................................................................................................................................3
Part 3.......................................................................................................................................4
Grievance procedure in the code of ethics....................................................................4
Part 4.......................................................................................................................................4
People to send the new policy.......................................................................................4
Communication methods to share the code of ethics to stakeholders...........................5
Part 5.......................................................................................................................................5
Email to all employees..................................................................................................5
Part 6.......................................................................................................................................6
Assurance that all employees have read the new code of ethics...................................6
Grievance procedure implementation...........................................................................6
Implementation and feedback of new grievance procedure..........................................6
Part 7.......................................................................................................................................7
Methods to perform checks to see if the ethics code is working..................................7
Management team.........................................................................................................7
Finance Team................................................................................................................8
Sales people...................................................................................................................8
IT specialist and consultants.........................................................................................9
Client support call centre operators..............................................................................9
Administration staff....................................................................................................10
Part 8.....................................................................................................................................10
Interview questions to internal stakeholders...............................................................10

Interview questions to external stakeholders..............................................................11
CONCLUSION..............................................................................................................................11
References:.....................................................................................................................................12