Enterprise Systems ( COIS12073 ) | Assignment
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Central Queensland University
Enterprise Systems (COIS12073)
Added on 2020-03-07
About This Document
In COIS12073, we will talk about Customer Relationship Management. The first and most important step in customer relationship management (CRM) is to define the term. It is defined as a company's strategies, practices, and technologies for managing and analyzing customer interactions and relevant data throughout the customer life cycle.
Enterprise Systems ( COIS12073 ) | Assignment
Central Queensland University
Enterprise Systems (COIS12073)
Added on 2020-03-07
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