Commercial Conflict Resolution in Project Management

This portfolio discusses the different methods of project negotiation, conflict management, and stakeholder engagement in commercial conflict resolution in project management. It emphasizes the importance of trust, collaboration, and documentation in successful negotiation. The portfolio also evaluates project management tools that help avoid or provide conflict resolution via negotiated solutions. Supporting documentation includes references to articles and books on project management.

(Insert Student Name) / (Insert Student Number) - PPMP20011Unit Portfolio for Week 6
Weekly Portfolio Learning Table
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
Week 6 Topic:
Commercial Conflict
Resolution.
Collaborative Project
Procurement
Arrangements
(2015) by Derek H. T.
Walker and Beverly
M. Lloyd Walker;
3. Differentiate
methods of project
negotiation, conflict
management, and
stakeholder
engagement across
projects consisting of
differing technology
standards and asset
lifecycles.
4. Explain and apply
methods of
identifying and
reconciling
inconsistent and
conflicting objectives
and drivers that
develop, maintain,
mange relationships
and communication
with key
stakeholders.
5. Explain the
The trust from both the end influences the negotiation process. The negotiation
can be done regarding the requirement or timeline of the project development.
The sense of trust will create the cooperative environment for the negotiation.
However, the direction or the level of trust can be changed to the political
interest. This can be done form both project development team side or the side
of the clients. The trust can be beneficial for resolving the conflicts in the
commercial project management. The collaboration framework has certain
significance on the commercial negotiation framework. It can be said that
proper application of the framework will lead to the successful implementation
of the commercial negotiation (Zwikael and Smyrk 2015). Different people can
see the same from different perspective. Taking the opinion of the other will
help to develop different problem solving theories. Depending on that the
mitigation of the conflicts in the project negotiation process can be occurred.
The social capitals and the influences has significant affect on the outcome of
commercial negotiation(Zwikael and Smyrk 2015). The favourable social
situation will lead to the easy negotiation process. The cultural background is
also considered as the influencer for the negotiation process. The negotiation
process is the indicator of the success of the collaboration in development of
the project. The proper commercial negotiation will help in the effective
stakeholder management and the engagement of the stakeholders (Niazi et al.
2016). Apart from that the clarity in the requirement analysis can be achieved
from the commercial negotiation process. The proper documentation of the
requirement helps to mitigate the possibility of the scope creep in the project
(Rezvani et al. 2016). This will easily eliminate the chances of the delay in the
delivery of outcome of the project. However, the project negotiation and the
collaboration process need the proper situation for the process. The proper
social situation is needed in this case. Apart from that the political influence can
affect the negotiation process positively or negatively (Cummins et al. 2016).
Zwikael, O. and Smyrk, J.,
2015. Project
governance: Balancing
control and trust in
dealing with
risk. International Journal
of Project
Management, 33(4),
pp.852-862.
Niazi, M., Mahmood, S.,
Alshayeb, M., Riaz, M.R.,
Faisal, K., Cerpa, N.,
Khan, S.U. and
Richardson, I., 2016.
Challenges of project
management in global
software development: A
client-vendor
analysis. Information and
Software Technology, 80,
pp.1-19.
Cummins, A., Graham, B.,
Thomas, K. and Lucey, T.,
2016, September. The
Effectiveness of
Managing Through Trust
1 of 3

(Insert Student Name) / (Insert Student Number) - PPMP20011Unit Portfolio for Week 6
Description of
topics including
reading samples
Learning
outcomes of the
unit
Learnings from your experience, this and prior unit
reading, assignments
Supporting
documentation
including your
prior learning
consequences of
project delays,
disruptions, and
changes to planned
activities and the
methods for claims
variations, liquidated
damages, contract
entitlements, and
arbitration.
6. Evaluate project
management tools
that help avoid or
provide conflict
resolution via
negotiated solutions.
The main objective of the project negotiation process is to bring the clarity in
the requirements of the project and the delivery of the outcome of the project.
Apart from that the analysis of the risk and the project planning can be
evaluated through the negotiation process (Zwikael and Smyrk 2015). Apart
from that the success of the development of the project is dependent n the
proper negotiation process.
the Middle Management
Layer of a Construction
Company: Proposed
Ethnographic Research.
In Proceedings of the
32nd Annual ARCOM
Conference (pp. 5-7).
Rezvani, A., Chang, A.,
Wiewiora, A., Ashkanasy,
N.M., Jordan, P.J. and
Zolin, R., 2016. Manager
emotional intelligence
and project success: The
mediating role of job
satisfaction and
trust. International
Journal of Project
Management, 34(7),
pp.1112-1122.
2 of 3

(Insert Student Name) / (Insert Student Number) - PPMP20011Unit Portfolio for Week 6
References
Anbari F.T., Giammalvo P., Jaffe P., Letavec C., and Merchant R. (Date Unknown) “The Chunnel Project”. PMI Case Studies in Project Management.
http://www.pmi.org/~/media/PDF/Academic/case%20studies/Chunnel%20Project.ashx Visited …../…/…
Kerzner H. 2013.Project Management: A Systems Approach to Planning, Scheduling, and Control, 11th Edition. Hoboken, USA: John Wiley & Sons.
Peña-Mora F., and Tamaki T. 2001. "Effect of Delivery Systems on Collaborative Negotiations for Large -Scale Infrastructure Projects”. Journal of
Management in Engineering. Vol:April 2001 pp.105-121
PMI. 2013a.A Guide to the Project Management Body of Knowledge (PMBOK Guide) 5th Edition. USA: Project Management Institute.
3 of 3