Communicate in a Business Environment : Assignment
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Added on 2020-07-23
Communicate in a Business Environment : Assignment
Added on 2020-07-23
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Communicate in a BusinessEnvironment
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................11.1 Analyse communication needs of internal and external stakeholders..............................11.2 Analyse the different communication models that support administration......................11.3 Evaluate the effectiveness of different communication systems......................................21.4 Explain the factors that affect the choice of communication media................................21.5 Importance of using correct grammar, sentence structure, punctuation, spelling andconventions.............................................................................................................................21.6 The factors to be taken into account in planning and structuring of communication media31.7 Explain ways of overcoming barriers to communication................................................31.8 Explain the use of communications theories and body language.....................................31.9 Explain proof-reading techniques for business communications.....................................3TASK 2............................................................................................................................................42.1 The purpose and audience of the information to be communicated.................................42.2 Communication media that are appropriate to the audience............................................42.3 Information in the format, layout and style that is appropriate to the communication....42.4 Agreed business practices when communicating in written.............................................52.5 Style and content of communication................................................................................52.6 Written communication that are clear, expressed in correct grammar.............................52.7 Purpose and benefits of meeting deadlines......................................................................5TASK 3............................................................................................................................................63.1 The nature, purpose, recipients and intended use of the information to be communicated..63.2 Language that is appropriate for the recipient's needs......................................................63.3 Use body language and tone of voice to reinforce messages...........................................63.4 Implications of information that is communicated verbally.............................................63.5 Confirm that a recipient has understood correctly what has been communicated...........73.6 Situation and in accordance with organisational policies and standards..........................7CONCLUSION................................................................................................................................7REFERENCES ...............................................................................................................................8
INTRODUCTIONBusiness condition depicts characteristic and extraneous components of organizationwhich can give effect to operational and furthermore utilitarian activities (Alon and Herath,2014). In this manner, it is crucial for a firm to keep up a satisfactory correspondence insideworking environment. Alongside this, it is required for association to clarify about theirapproaches and methodologies to their customers and staff individuals. Display report dependson ALDI which is set up in United Kingdom and doing their business in retail fragment. Theyare giving their products and ventures over the world. Fundamental point of this report is toportray business correspondence models, strategies and alongside frameworks. This task willfeature different noteworthiness which are connected with composed correspondence. At longlast, this will examine about capacity to convey verbally in organization.TASK 11.1 Analyse communication needs of internal and external stakeholdersInternal: Communication internally can be less formal due to familiarity betweenmembers of a team if between colleagues. However, it is typically informative in nature, i.e.regarding sales processes, business requirements/needs, or performance. Internalcommunications will be more honest than external due to the need to maintain and improvebusiness performance on realistic figures (Botha, Kourie and Snyman, 2014).External: This type of communication is varies largely on what the business wants/needsfrom its external audience. In terms of investors, a company would be more honest with figuresthan it would with customers/consumers, i.e. margin profits or company performance, in order tosecure money from individuals. Similarly, with regulators companies will be honest in terms ofrelevant documents/information due to avoid legal issues. Comparatively, customers andsuppliers will have limited information. Customers will be allowed information to ensure interestin transaction/inclusion but be limited to internal figures or processes as to avoid othersrecreating company ideas, processes, or revealing information that would decrease sales figures. 1.2 Analyse the different communication models that support administrationShannon and Weaver Model Of Communication (1948): This is one of the earliestmodels of communication and lays out the process of conversation to evidence what could gowrong from ‘source’ to ‘receiver’ as a message is ‘encoded’ and ‘decoded’ by two people.1
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